Hotel overview
Location
Riviera CancunProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4514 reviews
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May 04, 2020Vacate your life at Breathless Riviera Cancun
This is the 2nd Breathless resort that I've visited. LOVED my stay! We were greeted with a glass of champagne and upgraded to an ocean-front room near the Xcelrate zone. (There are 3 distinct areas to fit anyone's vacation style. We both enjoyed being near (but not in) the Xcelerate zone. The sliding glass doors leading to the balcony are sound proof and drown out the music. After 6pm, it's peace, quiet, and total relaxation. The rooms are modern, fresh, spacious, and airy. I LOVE the over-sized shower, plush bedding, and changeable mood lighting. The FOOD! My BF is Vegan. I am not! The Chef created customized dishes for him for EVERY meal. They even made a vegan cake, and the wait staff sang to him on the day of his B-Day. (He was beyond spoiled.) Everything that I tasted was wonderful, I was never unimpressed. We dined at every restaurant except Coquette (the French one) bc my BF didn't bring proper dress shoes. The staffed offered him loaners. Coquette is the only restaurant that required this. EVERYONE on the staff was welcoming. If they were annoyed by my BF constantly making IG videos for his vegan lifestyle coach brand, they never showed it. I'm not a big entertainment/activities person, but the staff provides entertainment and Things to Do (like kayaking, paddle boarding, and other options). The beach is clean and beautiful. There's a barrier that prevents seaweed from floating to the beach area. I will be back to Breathless Riviera Cancun for a girls trip in 2021!
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Apr 27, 2020BREATHLESS FOR REAL
My journey to Breathless Riviera Cancun We stayed at Breathless Riviera Cancun from 3rd to 16th of December 2019. We Visited AmResort Hotels many of times. We stayed at Secrets Riviera Beach Punta Cana, Now Onyx Punta Cana and 4 times, in row, at Breathless Punta Cana. So after exploring all Dominican Republic we have decided to move forward and Mexico Cancun was our pick. What I`m going to write here is just my opinion but it will be 100% what it`s like to be at Breathless Riviera Cancun. At start I have to just say that maybe if I wasn`t so many times at Dominican Republic I will consider Cancun as a paradise on earth. Unfortunetly it wasn`t. So let me start with the check-in. You have to be prepared to be charged 500 dolars from Your Visa just a precaution for destroying something in room. They didn`t say that before we get there. Not a note, e-mail, nothing. So that is the first unpleasant surprise. Do not to try arrive before 4 p.m. because your room will not be ready. Not even in fact that half of the hotel was empty. They will storage your luggage but that’s it. You can go check the resort but you cannot change your clothes. So when it`s winter in your country and you came here all dressed up you will be over heated in 5 seconds. Room. Try to choose room with energy pool view. All rooms have partial ocean view. I mean ALL, so don`t get to exited when they will offer you that kind of “luxury”. In xcelerate area you will hear veeeeeery loud music from 10 am up to 6 pm, in the center (lobby, wink bar) area you will be disturbed with veeeeeeery loud music from 6 pm up to 11 pm. Yes I`m aware that this is a party hotel. But trust me. Everybody needs a little rest from loud music after few days . Although, rooms are very spacious and very luxury. This hotel has the most beautiful rooms I have are been to. You can find there a king size bed with large head rest, which is interactive (you can change color of the light), you also have an enormous walk-in shower. There is also a balcony with ocean view (at X-hale club you will also have a hot-tub at your balcony), and many many more that you can expect from 5 stars hotel. Only issue is the bath rope. They will give you two bath ropes in M-size. Both for male and female. And you cannot change the size because (info received from front desk) they have ONLY M-sizes …. Pools. There are 3 pools. One in X-hale area (restricted to members only) which all known as boring pool. Second in the middle of hotel. Energy pool, where you can get your rest, lay down on big cabanas or just in sun chairs, listen to the ocean, have some drinks, some beer. You can also get fresh mini pizza straight from the oven. In the middle of the day you can join some water exercises which are really great. Sandra and Miguel from E-team do their job beyond expectations . Third pool is xcelerate pool. This is where all the party is going on. But you have to like REALLY loud music from 10 am. Because even, that nobody is there, nothing is happening, the DJ gives it really good heat from the speakers. From 2 pm it`s hard to catch a free chair there so be prepared for that. Every day they have different theme of party, but don`t get to exited!! For me, they just changing the grounds look and E-team members are dressed different. By the way, the E-team at that pool is just a big mistake. Boys are pumped and tanned and chicks are all in thongs…and that`s it !!! They will make their walk through resort, around every pool to show themselves, do few dances by the pool and nothing more. Most of time they are sitting next to bar in chairs and do something in their phones! They aren`t smiling. They don`t entertain guests, They don`t talk with anyone! Be aware that at that pool you CANNOT take shots!! Every other pool bar, bar, restaurant offer you shots but at that speciffical xcelerate pool bar it`s forbidden! I don`t know why. I don`t understand the policy of that action! Its MEXICO !! So I get here to try their famous Tequila .. and I cannot take a shot while partying at their party pool??!? But instead you can order full glass of tequila with drop of coke (because they can serve you only drinks not shots). So they will bring you as many as you want full glasses of alcohol but they cannot give you one shot! Bare foot grill – that snack place it located near the bar at xcelerate pool. You can order here hamburger, fries, chicken wings and tortillas. But you cannot go with your dish to your chair. You have to eat it there. That won`t be a big problem if they will have more tables. Not 5! Yes FIVE ! five tables for all guests in hotel! (and why you can bring pizza to you chair at Energy Pool? And here you can`t?) Beach. I will say only one sentence : THERE IS NO BEACH !! Sand isn`t white. They fit there only few chairs. And that’s it. But no worries. Beach is always vacant because all guests spend time by the pool. Water. Color of the water is BLACK! Yes – black! So if you see commercial posters showing that at Breathless Rivera Cancun the water is blue and sand is white – IT`S a BIG LYE !!! Maybe it`s the fault of the three enormous pipes coming from the resorts and pumping constantly tons of gallons of sewage directly to the sea! Yes you can see those pipes when you go right to the edge of the beach resort!! Restaurants. All restaurant, including the buffet, are great. Food is just beyond expectations. The stuff at restaurants makes you feel like queen and king. Service is at the highest world level. If I can recommend I will say go to Italian!! Overall: Considering all perks and comparing those two resorts: Breathless Riviera Cancun and Breathless Punta Cana I will recommend that one in Dominican Republic. But. If you are a travel person. You like to explore new places. Visit wonders of the world, like mayan pyramid, you like to be most of the time outside the hotel, you take lot`s of excursions so Cancun is the place for you! My rate note for overall to that hotel is 4 (from 1 to 5).
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Apr 17, 2020
Beautiful Beachfront Resort
We booked our stay at Breathless Riviera Cancun months in advance. At the time no one had heard of COVID-19. Well, we arrived on March 14 and all the media was talking about was the virus. There was still a pretty good crowd at the resort when we arrived (maybe 40% occupancy), but we could see it dropping every day (to probably less than 10% at the end of our week). This really made the experience less than we were hoping for, but it was just unfortunate timing. Daily entertainment was very minimal. Everyone (guests and staff) began to exercise some social distancing and hand sanitizer began to be seen everywhere. Evening entertainment as scheduled did not happen on many nights and I understand why. As occupancy dropped throughout the week, only a few restaurants were open. It was all just a very strange experience. The resort itself is large, but manageable and it is fairly new (probably 5 years old). Just about any room has a nice ocean view (however, most of the first floor rooms, which are swim outs, do not have ocean views due to the privacy vegetation in front). The beach area is long and wide, and you can walk south easily for about 15 minutes; walking north, you have to navigate a retaining wall, but then you can walk a long, long way (be aware that the resort next door is clothing optional). The staff at the restaurants were really great. Pablo at The Strip Grill; Eric at Silk City (personable, attentive); Prisciliano at Coquette (French) was very friendly, and recommended coffee & Bailey's after dinner. At the X-Hale pool, Cruz came by frequently for drink orders and had a great, happy personality. At Silk City we enjoyed both the hibachi dinner/show and just coming in for a table for sushi. We will come back when things return to "normal" and experience the real Breathless that is alive, active, fun, and just a little crazy!
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Apr 02, 2020
X-Hale Club & Swim-Out is a must!
We actually went in July 2018 but better late than never! I will say if you can upgrade to the xhale club it is worth the money. Especially if you want quiet and a different vibe. Also, the swim out room is SO worth the money. I just want to give a shoutout to the following staff: Papi Chulo- Spoon restaurant Victor-Kibbeh Omar- Xhale Club Luis- Strip Gibran & Alan (Bartenders)- Xhale Lounge Henry & Rodrigo- Silk Alvara & Caesar- Foam Angel- Spumante Maria & Irma- Xhale Concierge I like the breathless brand and I will probably try another one in another country but if you come here definitely make sure you ask for those staff!
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Mar 30, 2020
Unforgettable - see you again soon!
Unforgettable - that 6 months after staying at the breathless hotel, I reminisce and think back how much fun we had! Breathless is an AWESOME hotel. They have everything you need. The shows throughout the day are amazing. Loved the food and drinks. You could stay there all week of course if you wanted to, but we also visited the Mayan ruins, Tulum, cenotes, and Isla Mujeres. We were busy so it was nice to come back to the resort and relax. The reason for my high rating really is due the EXCEPTIONAL SERVICE. The staff was so kind and pleasant. Not to mention, they accommodated to my food allergies. We made new friends! Big shout to: Alberto Martinez, Marcia Perez, Uriel Morales, Guillermo Sanchez, Fernando De Loya, Felipe Carrera, Jose Gutiarrez, and many more that are missing from this list. It was because of all of them, we had such a good time. We thank you for making our stay so wonderful. See you again soon!