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Hotel overview
Standard Package + Upper Room Amenities
Valid in Xhale Club Jr. Suite Ocean Front Whirlpool, Xhale Club Jr. Suite Swim Out Ocean Front, and Xhale Club Master Suite Ocean Front room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Stylish and exhilarating. Breathless Riviera Cancun is located just 15 minutes from Cancun International Airport and nestled between the jungle and Caribbean Ocean. The resort’s layout consisting of two horseshoe shaped buildings and sections, each with their own unique personality and vibe, offers singles, couples, and friends (18+ age minimum) the perfect balance of excitement and relaxation. Guests can mix and mingle with friends and join the volleyball game in the Energy pool or become immersed in the entertainment scene and dance to the music of renowned DJ’s in the xcelerate zone. When you’re ready to Breathe Deep, enjoy a relaxing spa treatment or yoga class. 362 ultra-modern suites feature chic accommodations and the refined amenities included in the Unlimited-Luxury® experience, where everything is included - room service, daily refreshed mini-bars, pool and beach wait services, and so much more. Guests will experience our highest level of luxury and personal service at the xhale club, with exclusive access to the xhale club lounge, elevated concierge service and other special amenities.
Location
Riviera CancunProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8512 reviews
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Oct 06, 2024Hugo and Charley Boy are the BEST!!
We had an amazing time! Hugo at the swim up bar took great care of us, always keeping our drinks full. Charley Boy was an amazing server on the beach. We had a swim-up on the beach and Charley Boy made sure he included us in his drink orders. Never had an empty drink when he was serving us.
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Oct 05, 2024Top notch experience
Pamela was AWESOME! Great customer service, friendly and professional ❤️ I would definitely recommend this resort to others. No bad ass children running around. Grown & sexy. I will come again in the future. The hotel upgraded my room for free for my birthday.
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Oct 05, 2024Breathless varies by location, disappointed
5 day vacation in October with friends. Hotel check in was decent. Lavender drink was not my favorite. Room was clean and beds were comfortable. Housekeeping does a good job. My friend and I had stayed at Breathless in Punta Cana in April 2024 and were highly impressed, hence booking at the same named resort in Riviera Cancún. Unfortunately our experience at this resort was not what we expected. 2 pools, first day in visited their larger pool. When asked for a drink at the pool bar, bartender said he ran out of ice and had to close the bar. Highly inconvenient, poor bartender, manager communication to ensure ice was available at all times. Bartender prepared warm drink without ice which caused a massive headache first day in. There is only ONE great bartender that appears to know how to prepare drinks, Hugo at Xcelerate (smaller pool) bar. We spent our remaining days at this pool. Hugo was amazing and worked very hard. Great customer service provided by Pascual at the Spoon buffet, Silvio and Pedro at the Cantina, Rigoberto at Coquette. Hugo prepared the best drinks and anticipated customer needs, always on top of what you needed. Very customer eccentric. Carlos and Pepe at the Xcelerate pool were super friendly and helpful. I am Cuban and my friend is Puerto Rican living in the US. We were expecting authentic Mexican food and the entire resort lacked this. Buffet is Americanized and offers little Mexican options. Best restaurant was the Coquette. Hibachi is not their specialty as the food was not cooked properly and caused stomach pain. Italian is not their specialty, pasta was over cooked. We booked an 80 minute massage at the spa in the same suite, spa looked nice but customer service lacked. The therapists appeared to be in training and failed to perform Swedish massage. They simply rubbed oil over and over again. When reported it to a female hotel manager at night, she disregarded the customer feedback to improve their operations and instead, re-emphasized that the therapists knew what they were doing. Waste of money. If they are not willing to listen to their customer and use constructive feedback to improve their services, not sure they want to be the top resort. On checkout, a male agent charged us more than what the fees should’ve been, and caused delays on checkout, while transportation shuttle waited for us. Not pleasant departure. We’re big on music and entertainment. DJs here play horrible playlists. Spotify can do better. DJ Hagi was rude when requesting a song and disregarded the diversity of cultures and guests at the pool, only playing one type of genre, Techno. Nightclubs in Florida are out of this world compared to DJs here. Entertainment needs work. They tried but lacks more planning and promotion. Never at the pool or throughout the resort were guests reminded of what activities were planned that day/night to increase participation. Finally, we paid approximately $1,400 per person for 5 days. I’m disappointed to say that we expected more after spending our best vacation at Breathless at Punta Cana. We will not be coming back to this resort, and out of 10 stars, I give 4. It might be for up to your standards, but if you pay attention to these things, you will notice and not enjoy your vacation at this resort and regret spending money here.
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Oct 04, 2024Needs Help
The resort is very small the entertainment needs some upgrading, DJ is horrible and the food was not that great. Being a Preferred member which I paid extra for was a waste of money as there were no extra perks for being preferred at this resort. Overall I give this vacation a 2 1/2 out of 10, I will never be back to this resort in particular.
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Oct 04, 2024
Great resort
We just got back from a great stay at Breathless Rivera Cancun. This is our second trip to this resort and it did not disappoint again. The room was great we stayed in 4305. It was very close to everything, the pools, and restaurants. The balcony on this room was great. It was huge and we could sit outside and listen to entertainment. Our room was cleaned everyday and the mini frigid was also restocked. The food at all the restaurants was good. For sure recommend The Strip grill and Silk City. We arrived just a couple of days after a tropical storm and the resort looked great. The entertainment team was amazing. Talking with everyone and helping with anything. I have to give a special thanks to Memo and Pedro from the team. They were both some much fun. The music at the activity pool was also very good. The Dj played a good mix of music. If you are at the active pool be sit in Edwin’s section of the pool. He is a great server. We never wanted for anything everyday that Edwin was serving. Thanks