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Hotel overview
On the pristine coast of the Riviera Maya, Blue Diamond Luxury Boutique Hotel is an adults-only, 24 hour all-inclusive resort. This sanctuary of breathtaking beauty and peace is surrounded by nature mixed with luxury, and lies just 40 minutes south of Cancun International Airport and 10 minutes north Playa del Carmen. This exclusive luxury, wellness & spa resort provides the utmost in personal attention with special touches and innovative design. Experience unparalleled pampering and rejuvenation in 36 acres of lush tropical jungle, well-manicured gardens and a spectacular, palm-filled white sandy beach overlooking the Caribbean Sea.
Built along peaceful river waterways, a mystical Mayan cenote and the Mexican Caribbean, Blue Diamond Luxury Boutique Hotel offers 128 luxurious junior suites and suites, a perfect mix of limestone, wood and luxury amenities fused in harmony with this natural sanctuary. Unique characteristics to choose from include spectacular beachfront casitas; private docks, ocean view roof top terraces with sun chairs, roof top infinity pools, private pools, and more. Each suite features floor-to-ceiling windows and spacious balconies or terraces. Plasma flat screen TV's come with premium cable channels, and rooms are equipped with WiFi and business-friendly amenities. Enjoy unlimited world-wide phone calls from your suite.
Endless opportunity for play surrounds the Blue Diamond Luxury Boutique Hotel. Discover the best of the Caribbean with onsite activities that include wine tastings, Spanish lessons, and snorkeling excursions just moments away. Embark on a kayaking adventure or tee off where the green field on the horizon blends with turquoise waters. From intimate romantic escapes to exploits of exploration, your Mexico journey invites discovery and wonder at every turn. See what awaits you just around the corner in this tranquil paradise, perched along the edge of the world.
The restaurants at Blue Diamond Luxury Boutique Hotel reflect an exclusive, serene atmosphere, indoor or al fresco, from casual to elegant chic ambience, for an all-day dining experience. Bars and lounges are the perfect place to savor your preferred cocktail or meet with new people, from stunning ocean view locations.
Spa facilities provide a unique atmosphere, combining cutting-edge services (fee) and customized techniques incorporating Mayan philosophy with Asian-healing results for immediate relief from everyday tensions.
Location
Riviera Maya - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4649 reviews
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Apr 23, 2025Peaceful and beautiful hotel
I want to start this review by highlighting the positive aspects: By far, they offer excellent service, very personalized, warm, and hospitable. We were particularly struck by their distinctive greeting, where they place their hand on their chest. On the other hand, the food is mostly à la carte. We rarely saw a buffet; occasionally, they even served fresh fruit, which we thought was great! the room was very comfortable, comfortable enough to relax after a sunny day. The downside: The beach is covered in sargassum, which makes it difficult to enjoy. Even though there are more than three people cleaning the sea, it brings more with it. The rooms are a bit far from the beach. There are alternatives, such as golf carts or bicycles. If you want an alternative to avoid the sargassum, you can use their aquamarine rooftop or their spa. It's extremely peaceful, with nothing around to disturb you, it always smells delicious, and there are also very comfortable lounge chairs
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Apr 23, 2025
good experience in a peaceful place
The place is extremely beautiful. We were a little surprised to see some bad reviews, as we truly had an incredible time. We received nothing but good treatment and excellent attention from all the staff. However, it's clear that despite this, not everyone can be pleased. We had a pleasant experience. The food was outstanding, mostly à la carte, so we felt it took a while to be made at the moment. However, receiving a hot and delicious dish was worth the wait. The views were incredible, and the room was comfortable and spotless. The only negative point I have to mention is the piles of seaweed (sargassum) that washes up on the beach. Despite the fact that there are people cleaning and removing it, it's not possible since more is arriving all the time. However, we can assure you that this isn't the hotel's fault. We asked and they mentioned that the best season is August and September when this marine debris is gone. We hope to return around that time.
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Apr 22, 2025Definitely doesn't deserve a five star
Far from what it looks like in the pictures, and very disappointing. We stay there for five nights and the food was pretty much the same but very nicely presented unfortunately the service was very slow and there were Birds in the dining room sitting and eating from the buffet, look at the picture I took, you never knew if you were eating the blueberries or the Birds droppings. We had more than 24 hours of no air condition and that was real bad we couldn't sleep at night we couldn't leave the doors open due to animals walking around a room such as iguanas and more. We requested the front desk to bring us some fans that we can place in the room during the night of course we were denied the way they handle that air conditioning issue was just on professional The place is outdated and needs to be remodeled the floor is squeaking and not leveled so you keep hitting it while working in the room. There are two rain showers only one was working upon arrival we had no hot water it took an hour or so for a technician to fix. On this Resort You really depend on Transportation from the lobby golf carts And that you Need to call Every time you go to the pool or to eat At the restaurants. Food service at the pool was just bad one person only is the barman and serving the food . We were a group and we had to move around chairs at the pool for trying to sit in the shade or together, getting a drink at the pool took 25 minutes waiting for food was about 45 minutes and still the order came out wrong.
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Apr 22, 2025
Romantic and Quiet
Super private! This is a great place for couples (or solo travellers) wanting to escape it all. There are no shows, no entertainment, no sports bars, or night clubs, no activities. Just a beautiful apartment, great food, and high quality drinks. They have two beautiful pools overlooking the ocean, but nobody ever used them (water was cold). The beach is lovely, but the wind and waves and seaweed were too much. Only a couple of couples that we saw braved the water, and only for a brief moment. There are no paddleboats, kayaks, or anything like that. Instead, this is a place for lounging, eating, drinking, and then the apartments. We didn't do the spa treatments ($$$) but those are available, too. We stayed in JR Patio Suite. It was clean, large, and well supplied, quite a ways from the beach. We loved the double shower, and the patio was an experience. Beautiful! The plunge pool was nice, but the water was cold, so we only ever dipped in quickly to cool off after the long walk to the restaurants/beach. The resort is about 1.5 kilometers long in a straight line, a long string of apartments (the ones in the overhead photos are only the premium suites). We used the shuttle service on occasion, but it was often longer to call and wait than to walk. And the walks were wonderful -- private, lush, well-groomed. We rarely ever saw a single person (besides the friendly workers) on our walks. There are three restaurants, all a la carte. Breakfasts at Aquamarine were a true highlight. Lunch at Aquamarine and Ceviche were both excellent. Dinner rotated between Aquamarine and Ambar. These were very good, but we are a vegetarian and vegan couple and the main course options were limited or bland. They had good options of soups, salads, and starters for vegetarians (vegan was a challenge outside of breakfast). Beyond vegan limits, the only irritation was the beautiful day beds. For 3 of our days there, the day beds were set up and heavily used. If you waited 20-30 minutes, one would open up, but never free for very long as they were in demand. They were lovely. One was set aside for Circle One premium members, and it was never used. For the 4th and 5th days, however, they moved all of the daybeds up into an exclusive area and made them all Circle One only. For two straight days they sat empty, unused. Considering how little the resort offers, it felt unnecessary and almost punitive to take the daybeds away -- for nobody! How strange. Overall, we loved our room, we loved the food (especially breakfast and lunch), and we loved the extraordinary quiet. Silence is a luxury these days, after all! We loved the lushness of the ground.
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Apr 21, 2025
Tranquility and comfort made hotel
We have loved this place surrounded by children, I don't want to minimizeanything, but the reality is thateverything around it from itsatmosphere, its staff and the placeitself is a luxury. I never thought Icould pay to be in PEACE and thisplace is the representation of tranquility. It’s a natural gem, it is a jungle withrooms and it does not mean that thisrustic, not at all the hotel is to comfortable. They have an excellentvariety in terms of food and verygood service! We are in love.