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TripAdvisor traveler rating751 reviews
The hotel is right past the exit off of I-40 which you can get in but you have to watch feeder road traffic to get in the parking lot. No elevator so elderly or handicapped people be aware. They do have wireless internet but it is poor. It took a while to load. It was winter so the website states heated pool but it is seasonal. Not the best area of Amarillo but it was fairly quiet. Rooms were clean and roomy. The sink is outside the bathroom. I am not sure if that is a good thing. In our case getting up early my daughter getting ready you can’t sleep a little longer for the light but the benefit is you can still shave and brush teeth while another person showers The breakfast with Covid was great . They had options to have them cook breakfast and offered in to go container. You could eat in the breakfast room or take it back to the room. They also offered grab and go option and a kids grab and go. I stay in a lot of hotels and this was a great option.
Great stay. This is a smaller location, but has had some very nice renovations. No elevator, stairs only. Room was extremely clean and updated. Bedding was nice. Good towels and supplies in the room. Thank goodness for blackout curtains since this is right next to I-40 South. Very busy highway all hours of the day/night. COVID-19 procedures clearly adhered to by staff. Several were cleaning common areas throughout the day. Breakfast was great! Organized, clearly marked. Even had a hot option made to order and placed into sealed to go boxes. Check-in was quick and easy. So was check-out. Would easily recommend!
Awesome grab and go very clean too They are doing and awesome during COVID loved the beds and towels. I’ve been staying at a few best western traveling most of the year just trying to get the most out of life as possible
The Best Western Santa Fe was the best Best Western I have stayed in. The staff was friendly. I had a hot breakfast despite civid and itvwas within the CDC guidelines. The front desk recommended a local restaurant forcroom service. The foodcwas excellent.
Check-in was smooth and quick. The room was amazing! King bed, couch, coffee table, desk/chair, refrig, microwave, large room.... awesome! There were 2 bottles of complimentary water that was a nice touch too. The shower had a dispenser of shampoo, conditioner, body wash instead of the small individual bottles - loved that. The shower pressure was strong and the water was hot. The room was ultra clean, heater was on and the window was locked upon arrival. Breakfast, in the midst of the covid-19 pandemic, had options unlike other chains that offer nothing. There were cereal, granola bars, instant oatmeal available as well as a pre-packed Grab-n-Go bag. Coffee and juice were available. There was also a hostess that was making to order a hot breakfast. She had a large tip jar front and center and since I didn't bring any cash with me, I didn't feel that I could order that. They have designated rooms for those traveling with pets. I didn't notice any odors in the room. There was a narrow area all along the parking lot to walk your dog and they had the poop bags/trash can dispenser placed there as well. This property has the rooms inside the building with outside doors that you flash your room key to enter. The property was well lit at night. It has two floors and does not have an elevator. Parking was full but they do have a big dirt/gravel lot in the back for overflow parking. Checking out was as easy as checking in. The staff members were polite & professional. Nothing overly friendly and chatty but nice folks. This location is near several restaurants and a Walmart too. Face masks are required inside. (January 2021) My tips: (1) Getting off at exit 73 makes for a quick, sharp turn which is hard to do with traffic. After dinner, I did the 72B exit & rode the frontage road to hotel and preferred that. (2) back in when you park so you can just drive out in the morning. Some larger vehicles can make this a tight lot.