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TripAdvisor traveler rating2242 reviews
Dedicated Staff During Covid
We stayed here early in the Covid outbreak. Always cleaning! The hotel brown bagged breakfast, your choice of food, rather than cancel it, which I believe other hotels did. Rich at desk was very helpful. Always available to answer questions as events were changing daily because of Covid. The hotel allowed us to check out two days early at no charge. 2 blocks to 7-11 for some alcohol and snacks. If you are looking for a cheap hotel during spring break, this isn't for you. If you are searching for a hotel that will take care of you, you've found it.
Great service and dedication
Best staff and hotel in Ft. Myers Beach! We have been coming here for 7 years and they always treat us like family. Even when the beach closed because of the virus, the staff came in every day to serve! Thanks for your dedication!
Quick 2 Night Stay
This was our first time staying on Ft Myers beach. Early March. The hotel was well located right on the beach. The grounds were nice. Didn't use the pool but it looked inviting. There's a kiosk on the beach for umbrella rentals that we took advantage of. The beach is nice but not too many shells. It's an easy walk to the Times Square area with its restaurants and shops and the pier. Ample parking and nice balcony with beach view. Only negative was a loud refrigerator. I will probably come again for a longer stay.
We stayed during times that were difficult with the beach closing and restaurants changing, but had a great stay and all of our questions were answered. The location on the beach was awesome, and allowed us to walk to dining each day. The room was big enough for our family, which included 2 college age students. Rich at the front desk was available to answer all our questions as well as the rest of the staff, all were always willing to help.
Excellent Customer Service
I just wanted to write a short THANK YOU to Rich for his wonderful customer service. I had a room for 2 nights reserved for March 28-30 for four 70+ year olds . Due to the coronavirus we decided to cancel our reservation at this time. Rich was extremely kind in helping me cancel our reservation. We were all disappointed to have to change our plans, but circumstances and our age made it necessary!! Anyway, we will definitely book again at The Best Western Plus Beach Resort because of how thoughtful and helpful Rich was. Good Luck to you and your resort during this virus event.