TripAdvisor traveler ratingbased on 324 reviews
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Ratings & reviews
TripAdvisor traveler rating324 reviews
BEWARE OF SHUTTLE!!!
The rooms were nice, but know the rules of the shuttle before taking, they don't inform you upfront. We used the shuttle to go to the PPG Arena for a concert on the way the driver informed us to call on the last song to have the shuttle get to the arena in a timely matter, so we called at 11:05pm and was told the shuttle service ended at 11pm. They informed us we were on our to get back to hotel, so 45 minutes later we find a taxi then $30 taxi ride we get back to hotel.
We were in town with our daughter and her family ! We booked two separate rooms . One suite and one double. The hotel was very clean and the staff very friendly ! The suite accommodated our family for dinners and gatherings! We enjoyed the heated pool as well ! We have actually booked the same suite for a trip this month !
I had a good experience at this hotel. It was clean. The staff was friendly. The pool and workout out area were nice. I would recommend and I would stay again. I loved the way the shampoo and conditioner were attached to the wall rather than the tiny bottles.
Nice Facility (A Re Worked Best Western)
Nice sized rooms with some upgraded features. Showers have European shower soap and shampoo dispensers. Bar soap at the lavatory. Our room had a refrigerator, microwave and Keurig coffee maker. Free internet and hot breakfast, free parking. Conveniently located, at least for us. We will probably stay again if in this area. Small restaurant next door. Grocery store and restaurants nearby.
Treated us like friends
We went to see a Steelers game that weekend. The front desk staff was so much fun! They weren't even going to the game but they had their Steelers gear on dressed to the hilt. They were joking around but at the same time took care if checking us in a timely manner.