Hotel overview

Hotels in New Smyrna might be near the idyllic waters, but our New Smyrna Beach hotel is just footsteps away from warm, sandy beaches. Your Best Western New Smyrna Beach Hotel & Suites features the best location in town. We are located directly on the beach in beautiful New Smyrna, so your surf lessons, sub watching and beach bumming are seconds away. We have a beautiful pool, so enjoying both the beaches and the pool is convenient and a great perk for guests who can't decide between fresh and saltwater. Spend the morning splashing in the waves and the afternoon sipping a cocktail poolside. New Smyrna Beach hotels might have a great location, but it's the hospitality that really makes guests feel at home. Enjoy a warm welcome and the best in service throughout your entire stay. We are just a short drive east of Orlando and all the attractions, and just 30 miles north of Cape Canaveral. Our newly renovated property features a friendly staff that is always happy to give you tips and recommendations on dining and sightseeing. It's beach, beach, beach non stop at our New Smyrna Beach hotel, but there are also options for those who want to take a break from romantic strolls. Fishing and golf are a way of life in this region. Of course, spring break is legendary in this area, and we welcome group's intent on enjoying the sunshine year round. Bike Week and NASCAR Race Week attract speed lovers to our New Smyrna Beach hotel. Whether you're here for a special event, spring break, or just want to take advantage of everything paradise has to offer, welcome to your home away from home. Cool, spacious rooms await along with luxury bedding to ensure you're comfortable and well rested. Reserve your upcoming stay at the Best Western New Smyrna Beach Hotel & Suites today and enjoy being right on the beach! Enjoy your stay.

Property information

Year Built: 1987
Last Renovation: 2012
Accessible rooms: 2
Floors: 8
Nonsmoking rooms: 101
Suites: 101
Total rooms: 101

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 And Under Are Free In Room With One Paying Adult In Existing Bedding.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 1289 reviews
  • 5.0 star tripadvisor rating
    Love New Smyrna Beach

    Excellent stay even though it was for one night only this time. Hotel room very clean. Hotel following Covid 9 Restrictions, wearing masks and social distancing. Would recommend this hotel and also has beautiful Beach views.

    Sep 14, 2020
  • 2.0 star tripadvisor rating
    No management on site to take care of issues

    This Best Western is in a great location. However, we are having a terrible experience with customer satisfaction. Our air conditioner went out the first night we stayed there last weekend. The room also smelled like cat urine. Not sure if it was from the air conditioner not woking or not. No manager on duty over the Labor Day weekend to make a price adjustment to our bill for a full night of hotness. I have reached out to the manager by email 2 times and left her three phone messages. This all started on September 4th. Every time I speak to someone they have an excuse on where the manager is. So bizarre. All I am asking is for the manager, Dana or Jose, to contact me in regards to this unfortunate situation.

    Sep 09, 2020
  • 4.0 star tripadvisor rating
    love this hotel

    we have stayed here many times and love this hotel. It is definitely a bit dated, but a great location and awesome staff- especially Chris. The rooms are spacious with very functional kitchenettes and small balconies overlooking the beach.

    Sep 06, 2020
  • 2.0 star tripadvisor rating
    "Not A Very Pleasant Hotel"

    Hotel room had a very bad odor to it and bathroom was disgusting , tub drain plugged with gravel coming up from the drain , The only thing that this hotel had going for it was the location , we got the hell out of there and found a better hotel nearby !!!!

    Sep 05, 2020
  • 1.0 star tripadvisor rating
    Birthday trip ruined by horrible hotel

    BEWARE. BEWARE. I booked a room at the New Smyrna best Western for a birthday getaway for my wife and daughter. My only advice would be to stay somewhere else. Check in was supposed to be 3:00 but the room was not ready until after 5:00. Strike one. After finally getting in the room we had just enough time to quickly shower and get ready for a dinner reservation we had at 7:00. After returning from dinner we went for a walk on the beach and returned to the room around 10:45. The kids went to bed so my wife and I decided to sit on the balcony and enjoy the view. As we were sitting on the balcony we watched a roach crawl across the floor inside the room. Before I could open the door he was gone. We sat for a little longer only to see 2 more scurry across the room. At this time I called the front desk to let them know of the issue. They sent the security guard up who proceeded to tell us he was not surprised. WHAT!! Well after he left we watched another roach come out from behind the couch so I moved the couch and at final count I was at 10 roaches that I had to step on. I made another call to the front desk and the same security guard came up, this time with an attitude and said “ well, you don’t have to stay here” but they were going to take care of us for the trouble. Mind you both my children were fast asleep since it was now after 12:30. We decided to avoid any further confrontation and went to sleep in the bedroom where we had not seen any insects to this point. Strike 2. I woke up at 5:00 after a very short unrest full few hours of sleep only to put my feet on the ground to soaking wet carpet. Ver half of the bedroom floor was saturated. Strike 3. Final straw. I woke my family up and we packed our belongings and drove home. Checked my credit card statement today only to find that we were charged for the room. Two days later they ran the room charge? Maybe they thought I would not notice. I called the hotel and the manager looked up our room and said “what more do you want. We gave you a $35 credit”. Wow, a completely ruined birthday weekend for my wife and daughter is worth a $35 credit. I have disputed the charge with my credit card company and will NEVER stay here again. I warn you in advance. There are so many other options in beautiful New Smyrna Beach. Sorry for the long rant but I wanted to be as detailed as possible to save anyone from the nightmare we went through.

    Sep 02, 2020