TripAdvisor traveler ratingbased on 458 reviews
Wish you were here?
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating458 reviews
Love this hotel and staff
Our scuba diving group stays at this wonderful property over 10 weekends per year. We love the hotel and the staff. The property is modern with superb amenities. The pool area is lovely overlooking the intercoastal waterway. Shops and restaurants are within walking distance.
The hotel is well placed and very comfortable. It's easy walking to the Dive Bar, Food Shack and Sala Thai. There is a riverside walk just by the front door which is a good way to avoid the traffic and have a nice stroll and there is a good beach a short drive away. And best of all they have a very helpful man called Bill who sorted out a tricky problem with the BW Rewards Programme for us. Thanks a lot Bill - much appreciated.
Never stay at Best Western Jupiter again
We showed up at 10pm with a guaranteed late arrival to find our 2 rooms cancelled without notification. Best Western has an online policy of waiting for guests to arrive before running their credit cards through as opposed to day of reservation. They ran my card the morning of our arrival to find it declined because the card had been replaced for fraudulent activity. If they had followed the Best Western policy, we would have arrived and I would have provided them with a working card. I will go out of my way to tell people NOT to book at this Best Western ever. The corporate brand was also diminished when we called them and they told us that we had to call back in the morn To get email confirmations upon booking and then a follow up the day before arrival to welcome us and tell us "looking forward to our arrival" only to show up to have 2 rooms canceled with no options and an incredibly rude front desk person NOT be able to help us was completely unacceptable. I can't tell you how upset I still am at the entire experience Nothing good about this experience. The resst of the rating is based on the 1 room they upcharged us for where 4 of us crammed in to that one space. This is all direct experience.
probably cheapest hotel in area but not great
no gym. breakfast not alot of options like other best westerns. stayed on 1st floor and air conditioner from 2nd floor was dripping and noise woke us up, did not stop and we had to check out of hotel.
Great overall experience
My daughter and I flew down to Jupiter, Florida for a family funeral and had never been to the area. The gentleman at the front desk was very helpful in directing us to the best restaurants and beach areas. Breakfast was wonderful and the server was so friendly and kind. It was located right in the middle of everything we wanted to see and do.