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TripAdvisor traveler rating1942 reviews
Nice Hotel, Staff needs to be more friendly.
This was a last minute end of the season trip. The hotel was not that busy but the service was just ok. No one was overly friendly or extra nice. They did just what they had to. I did not like they did not service the rooms. The outside bar was not open and you had to go in to get anything. Because I was always wet I never did go get anything. Pool needed more umbrellas.
Great ocean views!
Excellent experience! The staff was very helpful and courteous. The room was clean and nice. Everything is newly remodeled and very nicely done. The rooms with ocean balconies provide a beautiful view. For a small fee, you can rent an umbrella and chairs on the beach. Will definitely stay there again.
Not the best stay we’ve ever had in beautiful Ft Walton Beach.
Sorry we had to pay for parking, beach chairs, and breakfast. The updated Hotel, seems over priced, considering what we paid when it was Best Western, for many visits. Seems to be clean,but have to ask for clean towels and empty your trash, because service is on 3rd day of stay. Unfortunately the air conditioning was not working properly and we had a heat alert. Therefore we checked out early, no refund, of course.
I would pass on this property until they figure it out
Overall just not worth the price. Thr room was nice with balcony overlooking the gulf, and the bar was good, but the food served in the restaurant was poor. Front desk staff not friendly and don’t ask for a late check out, as evidently it’s never an option even as a Diamond Honors member.
Great hotel stay
What a great hotel! Housekeeping staff did an outstanding as well as front desk staff. The pool was very nice and of course the beach was perfect. The room size was just right and parking met our needs perfectly. We also tried “the remedy “ the food tasted good and our server was super nice and helpful about things to do in Fort Walton beach area