Hotel overview

Enjoy the beauty of the California coast - as well as world-class golf, shopping, art and dining - while staying at this charming Carmel hotel. Conveniently located in downtown Carmel, the Best Western Carmel's Town House Lodge is just minutes from the beautiful white sands of Carmel Beach and the boutique shops, fine dining, local wine tastings and exquisite art galleries that dot Carmel Village. Golf enthusiasts flock to the area to experience legendary golf courses like Pebble Beach Golf Links, Spyglass Hill Golf Course and the Links at Spanish Bay. And of course, the 17-mile scenic drive through the area is not to be missed. Each year, this Carmel hotel hosts guests in town for one of the area's many annual events, such as the Carmel Bach Festival, the Big Sur International Marathon, the Red Bull U.S. Grand Prix, and several international golf tournaments. And if you're looking for a hotel near Monterey Bay, the Best Western Carmel's Town House Lodge is only six miles from Monterey and the world-famous Monterey Bay Aquarium, Cannery Row and Fisherman's Wharf. There's no need for air conditioning with the cool Carmel breeze! The courteous and attentive staff is only one reason to choose this family-friendly Carmel hotel. The smoke-free property offers two-room suites and family rooms for guests who prefer more space. Each well-appointed guest room features oscillating fans, a 37-inch LCD television with cable and HBO®, a refrigerator and high-speed Internet access. Hotel amenities include a complimentary full hot breakfast with fresh waffles, a seasonal outdoor heated pool and free parking. Make a reservation today and save at the Best Western Carmel's Town House Lodge - offering great service and amenities at a great value! Enjoy your stay.

Property information

Year Built: 1955
Last Renovation: 2011
Accessible rooms: 2
Floors: 2
Nonsmoking rooms: 28
Suites: 3
Total rooms: 28

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 12 And Under Are Free In Room With One Paying Adult In Existing Bedding.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 777 reviews
  • 1.0 star tripadvisor rating
    Dirty

    Came with family for one night stay, Carmel is our second home. Never have we experienced a Very dirty room, false advertisement, late check in and heater oven of a room in Carmel. Never again will we stay at this location.

    Sep 11, 2020
  • 5.0 star tripadvisor rating
    Great Choice & Sanjay their Manager is the best!!!

    What a great choice this hotel was, and with their Manager, Sanjay at the front desk we felt like we were in perfect hands. There were 3 of us, and we had reserved their 2 bedroom suite with 2 bathrooms, and couldn't have been happier with the room layout and amenities. The views & sounds of the ocean in the distance on a very popular but quiet street was ideal. A 1/2 block away was the famous Hog's Breath Inn, art galleries and great shopping. Sanjay, the Manager was just unbelievable, he saw to our every need with extra towels, pillows, great breakfast packages due to Covid, and the best restaurant recommendations in town. Plus he gave us his card and by mentioning his name, we were given 10-15% off our restaurant tabs. You can't possibly go wrong at this hotel, it's not like any other Best Western, with their central location, cleanliness, attention to their guests and consideration it was really great. Sanjay, you truly made our stay so wonderful, that we canceled our 3rd night in Pismo Beach just to stay here for 3 consecutive nights (we had only reserved 2 nights). We hope to return again very soon. Thank you very much Sanjay!

    Sep 09, 2020
  • 2.0 star tripadvisor rating
    Poorly maintained, poorly managed

    Rented best room, King suite. Sofa and chairs were filthy, stained and in desperate need of replacement. Furniture in general was old and in poor condition. Management was unresponsive to complaints and loud unruly guests smoking and noisy well past midnight in hallways and room areas. Great location, but don’t expect a well maintained/clean/quiet place to sleep!

    Aug 14, 2020
  • 5.0 star tripadvisor rating
    Value, Service & Location

    Carmel is a great place for a day or a week. The price is reasonable. The service, can not be beat. We will be in Carmel again and we will stay here because of the staff. Specifically, Sanjay! We have never more welcome anywhere.

    Aug 11, 2020
  • 2.0 star tripadvisor rating
    It’s Ok

    Stayed here for two nights; was on the bottom floor even when I put in a request for the 2nd. Was told because I had kids (5 and 12 years). But we were tortured with a kid running, banging and throwing a tantrum upstairs of us for hours at night! The mom yelling at the same time trying to calm the kid down. My kids were complaining and they’re kids. Front desk person decided to automatically signed me up for a rewards program at check in and told me of its benefits...Walls and ceilings are very hollow (request for upper level if you want peace). Didn’t want to complain because I was trying to be understanding. My kids aren’t loud like that and when we were in the room, they just laid in bed most of the time. Room is very dated and ours was pretty dusty and smelly. It’s not as clean as I liked it to be. Sheets were not quite cleaned (found spots/stain) so I laid my own towel over it and used my blanket because it was making me itchy. Towels may have been washed but left over hair on them. Due to Covid, there is no house keeping which suck because I would think they would keep the rooms clean. Pool also closed. No hand soap or fan working in the bathroom and A/C barely works! It wasn’t that hot but was so stuffy that I had to leave the windows open. Wouldn’t recommend more than 2 nights here. Wasn’t happy. However, we had a great time! Convenient to a lot of eats/shopping. Carmel Beach was walking distance and Pebbles Beach, only a few minutes drive; another 45 minutes to Big Sur.

    Aug 11, 2020