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Hotel overview
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).
Ratings & reviews
TripAdvisor traveler rating
2118 reviews
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Jun 30, 2025Wholeheartedly recommend
It was a great experience. The beach and the pool were beautiful and so much fun. Ginger, the head of entertainment was friendly as well as Lourdes, who gave me an amazing manicure and pedicure. I loved the buffet most of all, so many choices to eat.Overall, I think this was a wonderful experience and would recommend it.
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Jun 30, 2025
Has everything you need.
The Jr Suite was great. The Sun Club was a better experience than the regular experience (this is our second time). Will be back.
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Jun 30, 2025Worst Vacation ever
This should be rated -10, do not go there, we cut our vacation short. I left the place next day after arrival. Long lines to everything, it shouldn't be this stressful to vacation. Pools are dirty to the point you're afraid to catch some type of the disease.
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Jun 30, 2025
100% do not recommend
Where do we start…We made it to the hotel and it took us 2hours to make it to our room. The keys were not working and we had to make so many back and forth. Room was dirty beyond compare. Bedsheets with multiple stains. Towels folded as clean with brown stains. Toilet paper (used) in the bowl. Phone and tv not working. no hangers. Hair in sink. Once getting ready for dinner, we heard people trying to get into our room…NEW GUESTS HAD BEEN GIVEN THIS ROOM…we spoke with our AT representative who had told us the manager would switch us room and that it was on the system but when we asked the front desk they had nothing…they ended up switching rooms after we told them for 30 minutes this is unacceptable. At the buffet, you get seated to a dirty table with no forks no glasses, no water, asked for a sprite and got it when we were done food. The pool was dirty with so many cups and hairs and the beach vendors never let you go. I have been to DR many times and this was by far the worse experience. Mind you, I also speak the language and still no service was given.
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Jun 29, 2025
Nice resort
Richard at the sport bar is the best and they are really nice with people and you will enjoy your vacantions a lot, playa is good and people are treating your right