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Hotel overview
Next to the beautiful Mismaloya beach to the south of Puerto Vallarta, the Barceló Puerto Vallarta***** hotel is surrounded by lush mountains and enjoys wonderful views of the Pacific Ocean. A Mexican-style hotel that features excellent service with 5 stars and 4 AAA diamonds.
The hotel has 316 spacious, luxury suites that will exceed your expectations of beauty and comfort. All the rooms feature a terrace or balcony, from which guests can admire the lush gardens, crystalline swimming pools and the impressive Bahía de Banderas.
Location
Puerto Vallarta - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
10598 reviews
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Jul 12, 2025Excellent for kids.
The hotel is beautiful and all staff are wonderful. Anel, Regina, and Dafne were EXCEPTIONAL. My grandson absolutely loves the Barcy club. He was up and ready each day to hurry down there and the ladies were so good to him. So good that he wants to stay with them ❤️ super program with excellent staff. Five stars to each of them for their concern and great care. We never worried about him and it gave us a nice break.
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Jul 12, 2025Pleasant experience
The beds are huge! The pillows were big and fluffy. The rooms are very spacious. Our specific room had a few issues. The pipe beside the toilet was leaking which would get water all over the bathroom floor. We complained about it 3 times and all they did was put a bath towel under it to catch the water. The shower head didn't have great water pressure. The patio door handle was broken making it difficult to close. Other people in our group did not have issues with their room. The food was okay. We had a group of 13 people and 3 got food poisoning. There must have been some reports of it because the next day there were bottles of hand sanitizer in the buffet. The restaurants had similar food to the buffet with some minor tweaks. The bartenders were all great. The beer was great and refreshing! Our waiter Alan, at the Italian restaurant was amazing! Alan was attentive, quick and never made a mistake despite us being a large group. Apolonia was another amazing waitress! She gave amazing service whether if it was at the buffet or at the pool side getting our drinks. They both made sure to check in with us frequently and got our orders right every time. I highly recommend bringing slip resistant shoes as the floors get wet from rain or people dripping water from getting out the pool. I witnessed 2 people slip and fall by the snack bar in one day. It was terrible. Staff was quick to attend. Also bring bug repellant. We got devoured by no-see-ums. We enjoyed getting visited but the many iguanas they have living on the resort. They are strict about keeping food at the restaurants and buffets which was a pain but it kept the resort very clean! No cockroaches.
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Jul 11, 2025
Barcelo Puerto Vallarta resort - hidden gem
We had a bumpy start as our family met at the resort on different days due to overnight layover and hubby's work schedule. The room was clean, and the staff was mostly attentive. The view was great and the beach was awesome. There were a lot of resort rules that were annoying, but overall, we had a good experience.
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Jul 10, 2025Getting worse with every visit
We've stayed here multiple times but unfortunately everything is getting worse. Here are some notes from the last stay - June 28 to July 5. 1. Bathrobes didn't have belt - had to ask. 2. Closet doors and drawers require special skills to open/close. 3. The coffee maker: coffee stays in the filter until you push up the kettle to drain it. 4. The safe was locked and it took their technician around 10 min to open it. 5. The table lamp had no switch. 6. Door keys stopped working one day before departure both for us and for our daughter that was staying in a different room. 7. Elevator's "up" button didn't work on the third floor. 8. The deeper pool with bar is children's pool. Totally ridiculous!
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Jul 05, 2025
Alfredo Cardonas at the swim-up bar is the OG BOSS!
The swim-up bar at Barceló Puerto Vallarta is wonderful. You can ask for a cerveza, pina colada, Miami vice, shark attack, or tequila shots… or other boring drinks…or you could find Alfredo Cardonas—the most epic bartender in the place! Just ask him to surprise you…if he likes you, he might open his work bag and bust out his own personal shaker to mix you special drinks that will blow your mind and taste buds. Alfredo—the resident mixologist—made us shots we’ve never heard of, and mixed drinks that were refreshing and delicious! Some of our favourites were: 1) baby mango 2) blue kamikaze 3) Mexican candy 4) Scooby-Doo 5) “the special” 6) a magical pineapple citrus vodka tonic And, as is commonly known—but not often followed—tip your servers, waiters, and bartenders—they work hard and deserve your respect and patronage.