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Hotel overview

Great for families, active travelers and groups, the Barceló Maya Colonial and Tropical caters to each and every visitor with an upscale blend of warm hospitality and dynamic amenities and services. Spend unforgettable sunny days swimming amidst pristine turquoise waters, participate in a fun-filled game of beach volleyball or stroll along the white-sand beach fronting the resort as the lazy ocean waves of the Caribbean tickle your toes. Boasting family-friendly amenities including an 18-hole miniature golf course, kids and teen activity clubs and superior pools, guests of all ages will enjoy visits to the upscale Barceló Maya Colonial and Tropical.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property information

Year Built: 2005
Accessible rooms: 8
Floors: 3
Total rooms: 960

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Guests booking "Superior ROH" room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 8280 reviews
  • 5.0 star tripadvisor rating
    Capitan Morgan

    Maria garcia was very kind and thoughtful. Would very much like to have her as a server again. She was kind and quick with every request we made. She even made amazing recommendations. We thank her again for her service.

    Jun 24, 2021
  • 5.0 star tripadvisor rating
    Wish I stayed longer.

    Great service, great food, great beaches, friendly staff and awesome evening entertainment. Even solo, there’s always something to enjoy, your privacy and wish for solitude is respected and should you wish to engage with the staff, they’re always available polite and remarkably knowledgeable of foreign languages. I highly recommend Barcelo resorts.

    Jun 23, 2021
  • 5.0 star tripadvisor rating
    Surf Ride

    Amazing experience! Had so much fun. The instructors are great, always helping me when I needed it. Their names are Nestor and Alin. The service at the front of the ride is very good. Daniela, Barbara, and Isay do their job very well. Can’t wait to do this event next time!

    Jun 22, 2021
  • 5.0 star tripadvisor rating
    the perfect all-inclusive resort

    This resort is perfect. 5 resorts in one, it has multiple pools, activity areas, cafeterias, and more for you and your family to enjoy. The grounds are beautiful and well maintained. The rooms are clean and comfortable - including the beds. The cleaning crew brought us blankets and helped as we needed - always friendly. We did end up changing rooms because the rooms located close the the Maya Mall were too noisy for us. In addition to the cafeterias, we ate at 3 restaurants: Mexico Lindo, La Fuente, Marenostrum. They were all excellent. We really enjoyed the gym (it rained a lot while we were there). A beautiful workout area and great classes. We also enjoyed playing ping pong and all the various pools. Due to rain we didn't get to try everything we wanted but there are many more things like snorkeling, sailing, paddle boards etc. At the moment, only two of the outdoor eating/pool bar areas are open. I expect that will change as travel increases. The resort was working hard to mitigate the large influx of seaweed affecting the entire coast. You can arrange for the required US covid test with the concierge (you arrange eating at the restaurants with them as well). The test is administered right on the property with results given the same day. Very easy. As a heads up, check-in takes forever. Be prepared. Overall this is a great place for both families and couples. We highly recommend!

    Jun 22, 2021
  • 2.0 star tripadvisor rating
    Just checked in hope it gets better

    Just checked in sort of, arrived with wife and 2 young kids. We had to wake up at 3am to catch a flight. The hotel is big but seems very nice and clean. Check in was interesting. Took about half an hour for the front desk attendant to advise us to hang out for 5 hours with two young and tired kids for our room to be ready. There is no wiggle room here and customer is never right. When my wife politely asked if we could check a little early if the room is ready he rolled his eyes. The suggestion was to change in the public toilet and use the pool. Will be reviewing as the trip goes on….

    Jun 16, 2021