Wish you were here?
LocationRiviera Maya - Beach
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating8219 reviews
3rd visit planned in March 2021 to bring our kids
My husband and I stayed here two years in a row we loved it so much! The property is amazing! We stopped coming because seaweed was bad, but reviews seem to say beach now is clean! Is that true? We have a pool, and are coming for the beach and surfing! This year we are bringing out teenagers. We booked a premium level but how do we ensure seeing the ocean? We booked swim out... should we have asked for different? Want as close to ocean as possible! Also, has anyone gotten a COVID test here at Barcelo with documentation to return to US since Jan 26 new documentation requirement? Is hotel providing all that we need, other than affidavit? Still want to come in March! Any response much appreciated!
Pirate Island and the surfing was awesome!!! Thank you Nestor for the surfing lesson! I have wanted to always try and you made it so fun! Thank you Alin for a great day! We had the best time! Definitely recommend!!!
second trip was even better!
We loved this place enough, that we brought our 3 kids back for a second trip. Staff and facilities are amazing. There is so much to do, the kids were never bored. Food at all restaurants was amazing. This is not Cuban buffet food..... This is a great meal every time in Mexico. Will be back again once covid passes.
Very patient instructor , definitely deserves the 5 stars !! Ask for Nestor , issay, Daniela, or alin for best experience!! I came in inexperienced and now I feel more comfortable thanks to the workers ,!!
Amazing vacation!! Exceptional service and attention to protecting from Covid.
The staff was amazing. We were very impressed with the precautions they have in place to ensure a safe and clean environment to protect against Covid. The amenities were wonderful for our family with teenagers. We loved the free water sports. We found the optional water sports to be very reasonably priced. We tried parasailing, dolphin experience, surf & ride. Pefro Issay and Daniela Roxana at the Surf & Ride were great teachers at the surf experience. The spa is a MUST!! We highly recommend this resort and can't wait to go back!!