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Hotel overview
Location
Riviera Maya - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Great place!
Came here for a girls trip. The report was very well maintained and the service was very good. Irene at the pool side bar was the best server I have ever had at an all inclusive. She was very friendly and always came to say hi every morning. She brought water throughout the day and drinks. Overall, very good experience.
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Barcelo Maya Beach
Irene at the Barcelo Maya Beach pool was our server and she was fantastic. Very friendly and quick service. We looked forward to seeing her!
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Heartwarming staff
I want to express my gratitude to the staff, the way tyou handle the guests is brilliant and heartwarming. A sense of sincerity really Especially Tere in the receptionthat greeted me took care, went the extra mile and really helped me out.
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Great staff
Lovely resort and brilliant staff. Dulce Valencia was a brilliant waitress and the service was fantastic. Would definitely recommend
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Great stay!
Great hotel with excellent staff- dulce Valencia and rodolfo hau were so friendly and kind and made our stay wonderful :)