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Hotel overview
Location
Las Vegas - Center StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals, this will place a hold on your funds. Guests are welcome to pay cash upon checkout, although a valid credit card must be provided upon check-in. Debit cards are accepted at the self-check in kiosks only. The use of an ATM/debit card will result in an immediate deduction from the attached available bank account balance (subject to banking institution policies).” Any security deposits or refunds will take anywhere from 7-10 business days depending on the bank.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking - Effective immediately, Bally's Las Vegas charges for parking.
Resort Fee - For guests arriving from all origins, a mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed fee inclusions:
- In-room Wifi for two devices per day at the Premium Wifi speed of 20 Mbps
- Fitness center passes for two per day (for those properties with a fitness center)
- All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Dogs are the only animal allowed. Up to 2 dogs per room are allowed.
Dogs must weigh 50 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific rooms so it is imperative to book the PetStay Category.
Guests travelling with their dog(s) will be required to fill out a waiver accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Dogs are permitted to walk through designated common areas while on a leash and accompanied by the owner.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
27850 reviews
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Aug 08, 2022smelly a*s room
my room was tore the hell up, looked like someone raged the night before and housekeeping had 10 minutes to throw trash away and put on dirty sheets in the lovely smelly smoking room (not requested!!)
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Aug 08, 2022
Poop covered underwear left in closet, no action by management, unclean place & unsafe!
So we check in and notice our original room was not what was pictured on the site. The hotel front desk was nice enough, after a good tip, to upgrade us to a room I stayed at in the past. Unfortunately, we had an odor coming from one of the closets. Upon looking on the top shelf, a past guest left their poop-covered underwear up there. Needless to say, we were not going to touch this. We closed the closet used the other one and immediately reported this to the front desk and the text message service they use. On top of the underwear issue, the AC kept going in and out. I have never seen staff in hospitality or any hotel lack customer service as this one does. Even though the reported issue was sent via text, and call every day of our visit, it was only till the last day did we have someone resolve this. I requested management to get in touch with me every day and received a different blow-off answer. An example would be it may take 72 hours to contact a guest! What!! The last night, I demanded to speak with a front desk manager as this was too much and the lack of service was terrible and we wanted them to make this right. On comes Heidi, the front desk assistant manager. She was the most condescending person to speak with, someone that immediately argues and talks over you when you just explaining the situation. I work at Amazon and know what a customer-centric org looks like, this is not it. I question the cleanliness of the property during COVID, I question the safety as many incidents occurred inside the property, and given that management and staff were completely horrible at any customer service speaks volumes to what this company thinks about its guests. Do yourself a favor, ignore the location, pay attention to what others have said, and don't make the same mistake we did by booking here. You're so much better off at other locations. MGM corp even took better care of us in the past and they have all of my future business after Cesar's has fallen so short.
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Aug 07, 2022Cleaning could've been better.
I would have liked to see cleaner rooms. Our room stunk to high heaven of tobacco, cigars, and marijuana. Couldn't open the window to air out the room, found out the window was screwed shut. We found two marijuana blunts on the ground, confetti all over the floor underneath chairs, trash behind the bed, and lots of blunt/cigar debris in the corners of the bathroom. The lamps, window stills, phone, alarm, and the TV was all covered in a lot of dust. I would have liked for housekeeping to keep the rooms cleaner.
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Aug 07, 2022EXACTLY as others have reviewed.
The location of Bally's to all other properties is awesome, nothing beats that. Nonetheless, all other things about this hotel suck. Our room was so dusty, there was a layer of dust on my finger after I slid my finger across the side table. I even turned to my boyfriend and said, "Gordon Ramsay would not approve," in reference to Hotel Hell on Hulu. The casino is pretty uneventful. Not very spacious, and very small in comparison to other Caesar's properties. We had a good side view of the Eiffel Tower and were able to see the side entrance to Paris. Definitely not what I had expected from any of Caesar's properties. Definitely not worth the money.
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Aug 07, 2022
Dirty and unsafe
The put me in the older building and no security at elevators. Homeless guy managed to hang out there and yelled and tormented the guests. Elevators weren't cleaned. Floors were all sticky, very uncomfortable to step on. Guests next door loud and banging on the walls throughout the night, hard to sleep. I tried to talk to someone at the kiosk check in, but all she kept on saying is to move me will cost more money, instead she should have tried to solve the problem. Terrible. Also, I marked for cleaning service to come in and clean the room and not one time did they clean the room of any of the days I stayed there.