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Hotel overview
At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka'an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It's ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
14379 reviews
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Apr 16, 2025Second time around.
Very nice, our second time going there in two years. The rooms are looking tired but are getting retrofitted. The restaurant booking needs an overhaul terrible trying to make reservations. We stayed in Akumal and checked out all of the pools and bars but stayed at the adult pool mostly. Steakhouse was the best and Japanese very good. Shuttles were there when we needed them. Very clean, beaches were nice but you need water shoes to go into the ocean very rocky. Overall we enjoyed it and would recommend the resort.
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Apr 15, 2025A lot to do but it’s not for us
We went there for a wedding. Not knowing that all the à la carte restaurants were full. Because people booked them 10 days prior. Very frustrating for first time clients. Being stuck to buffet all the time, not the best. But we met LIZETH at the guest service and she was able to find us some restaurants but only a table for 2. So we couldn’t eat with my family ( sister and nephews). Lizeth really saved us. She was a great asset. Thank you dear friend. This is a big resort with a lot to do. They have little shuttles going everywhere. Very efficient. We used them every day. In the Coba lobby bar, we met NOEMI , the best worker and waitress. Their Aperol Spritz are wonderful. Noemi knew our name and even though she was so busy, she always took the time to say hi. We met Rosi and Javier for breakfast at the Katok. Not so busy place. They can make good omelets there. At the Tulum buffet, Edwin took care of us. Very nice gentleman. Luis took care of us at the Mashua restaurant. Alida was our maid. Everything was clean. The beds were somehow hard. One of the most disappointing facts of this big complex is the clientele, not the workers . On the adults only pool, someone would expect quietness. No, loud adults, not respecting others. It was not our type of crowd. The Wifi didn’t work well . It was very frustrating trying to communicate with each other. I use the Spa for my hair, $100 US and the appointment lasted 30 minutes. A little expensive. We were glad to experience such a big place and we know now that we don’t fit in. It’s not for us.
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Apr 15, 2025Broken Al-A-Carte booking program
I will start by saying i have been to this resort every year for over 20 years (except COVID) and in fact go twice a year (heading back Friday). i love this resort and have left MANY good reviews of it but being fair their Al-a-carte booking program is broke!! i book my Al-a-carte's 10 days in advance and i have only been able to get Gran Tortuga once out of the last 6 times i have traveled there. I booked two weeks ago for this trip and was LUCKY to get a few reservations as all the hours were booked for virtually every place. what makes the matter worse is last October we went to some of the Al-a-carte locations to see if we could maybe be a walk up and was told no even though they were only half full.. The locations we did book but now showed full was only half full. we NEVER had this problem in the past it only in the last couple of years or so... GBPA please fix this. from a long time fan of your resort.
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Apr 15, 2025
Great trip! Will certainly be back!
Travelled end of March 2025. This is my second time to this resort and again it was fantastic! The room was clean, continuous battle cleaning seaweed on the beach, and you can clearly see ongoing renovations all over the resort for continuous upgrades. My only complaints are the “environmental tax” upon check in needs to be included in the cost of the room or when booking with an all inclusive. I have no problem paying it as you can see the crews working removing the beach as this is a outsourced contractor doing the work. Secondly is booking the a la cartes, we were not told we could book 10 days prior to arrival and when we got there we didn’t get our picks of restaurants as they were booked full. Keep an eye out for cancellations we did get lucky a couple times! Overall though a great trip and nice area we will certainly be back!
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Apr 14, 2025NOT WORTH THE MONEY
in a word - awful ... couldn't get a reservation at a restaurant as every one of them full up for the whole week when we got there and was told we should have booked two weeks before we arrived ... except web site was not working. Beds were hard as a rock - pillows horribly soft. Food at buffet medicore at best. No where near being a 'luxury' location. would not recommend or go back. two words - DON'T GO