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Hotel overview
Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply), and take the kids along, too……or you can just spend your stay enjoying the sun and the sand! You can also enjoy the facilities and a la carte restaurants at the Bahia Principe Grand Coba, located within the Bahia Principe Riviera Maya complex. Stay at 1 and Play at 2: Staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total 15 restaurants, 12 bars and 5 pools.
It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.
FREE, unlimited WI-FI throughout all areas of our Hotels.
Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com)
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16752 reviews
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Jul 12, 2025A tropical paradise in Mexico!
I'm on my last day of a 14 night stay at this resort and feel compelled to sing is praise as one of our best holidays! Breaking it down from the room, food, drink and amenities: Room was amazing, we were fortunate to be in one of the more modernised rooms as I was aware there are some older types. The air conditioning was fantastic, it's always on, even when your not in it so coming from the heat it was a welcome relief. The Room was cleaned everyday and water, beer, coffee, soft drinks were replenished. They do a fantastic job of cleaning. Food was again, excellent. Even the buffet was great with a huge choice. There are several areas to good lunch from outside by the pool to quiet areas like the food truck (touch screen ordering) which are open most of the day but the main buffet area had such a great and varied range we went most days for breakfast and lunch. If you tip often $20 Mexico pesos (=£90p) you'll have a better experience as the hard working staff will see you and get you seated quickly under air conditioning. The a la carte restaurants are really the star here. Waited on with drinks and food brought to you with several restaurants scattered throughout Tulum and Coba of which you can use both. We had 6 allocated but if you enjoyed them you can go as often as you want as long as you but a bottle of wine. These are called some somelirs tables. Drinks, these again were exceptionally better than average with plenty of branded drinks such as bacardi, martini, bourbon like buffalo trace, campari etc. Their gin and tonics are great as they measure the gin and use cans of tonic. Most hotels put half gin and flat tonic from a bottle so it's rare. They have lots of cocktails on offer and made me a great negoni which is not easy. If you sit they come to you rather than queue. Amenities, our room was a 5 minute walk to the main area but they have regular golf carts going back and forth. There are 3 pools up top and a kids one at the bottom. we never struggled to get a good spot. Each pool has its own style, the main one is where the entertainment, swim up bar and louder music is but there are two closer to reception which I prefer. Depends what your going for but rest assured you'll find one to your taste. Great evening entertainment was on each night too but worth paying for the origin and Mexican one. Some tips before you travel. Get thicker sun screen as it's very hot here and the cans just don't work as well against the heat even at factor 50. Trust me on this. Take some american dollars as the exchange rates are terrible and even the cash machines take nearly a tenner per transaction. This was overall one of my best family holidays, we are a family of 3 and will definitely be back.
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Jul 12, 2025great hotel,cant use beach
hotel food, pools, staff, gardens, animals, all 5 starr, origen show and mexican show at hacienda excellent , junior suite rooms need upgrading,THE BEACH IS A DISASTER AREA it is covered in sea weed up to 3 feet deep along most of the coastline, the smell is terrible, this is not the hotels fault as a change in currents is driving seaweed ashore every day despite many people/equipment trying to clear it, great place to holiday but dont expect even get a paddle in the sea.
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Jul 10, 2025Avoid if your after a beach holiday
Pretty poor advertised as a beach holiday and couldn't even get on the beach as the smell of rotten seaweed would make you sick
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Jul 07, 2025
Relaxing resort
Lovely resort. Buffet restaurant was good with plenty of choice. Loved the shows that they had, especially Origen show which was amazing and well worth it. Lots of seaweed and questionable about how good they are at clearing it(saw one lady putting it back and another fishing it out from the same pile). Also recent fire at the neighbourhood resort we were not made aware of and this made booking the specialty restaurants impossible and couldn’t get in them apart from one(Brazilian) which was very good. Rooms very clean and great location (block 2). Lots of wildlife around the resort too which we loved.
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Jul 06, 2025Overall hotel experience is good, terrible and unsafe transfer, hard to book the additional restaurants
Overall we had a good experience, people are nice, buffet has a lot of variety, drinks at the lobby bar are great. However, we had a terrible time trying to book a table at one of the additional restaurants that the hotel offer (which we didn’t know until our first day) and most importantly, the transfer that was arranged by the hotel to the airport on the way back was driving in an extremely dangerous way, even seeing that we had a baby with us. He was completely agitated, moving lanes and over speeding for the entire way. He made Tulum to Cancun in less than an hour, which is crazy. Be careful when booking the hotel transfer