Hotel overview

Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply), and take the kids along, too or you can just spend your stay enjoying the sun and the sand!  You can also enjoy the facilities and a la carte restaurants at the Bahia Principe Grand Coba, located within the Bahia Principe Riviera Maya complex.

Bahia Principe Grand Tulum is situated at the east of the Yucatan Peninsula. 60 minutes from Cancun airport., 25 minutes from Playa del Carmen and 20 minutes from Tulum. It is located on a long beach partially protected by a coral reef. It is surrounded by 1,1 million square metres of tropical vegetation.

Hotel Renovations
BAHIA PRINCIPE GRAND TULUM will be completely refurbished in 2020 (grand reopening on November 1st, 2020).  

It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.

FREE, unlimited WI-FI throughout all areas of our Hotels.

Please contact the hotel for additional information regarding business services ( 


Cancun, Mexico (CUN) : 62 miles

Property information

Year Built: 1999
Accessible rooms: 12
Floors: 3
Total rooms: 774
Villa: 52

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory The hotel will be closed for renovations.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 15237 reviews
  • 5.0 star tripadvisor rating
    Outstanding Holiday

    We stayed here in September 2019 for 2 weeks as a couple. The hotel is huge and comprises 4 different resorts, Tulum, Coba, Akumal and Sian Ka’an. We stayed at Tulum. The hotel and grounds were spotlessly clean 24/7. Rooms cleaned every day with fresh towels etc and your fridge re-stocked with things like pop and spirits. There are a number of pools to choose from, all again, spotlessly clean. One has a swim up bar which is really nice. There is entertainment and activities daily at the pool and the staff make sure you’re all involved! The foam pool party was brilliant as well as the colour party on the beach straight after it!! Buffet restaurants are huge, it doesn’t matter what your tastes are you’ll find something trust me. I loved having nachos and chilli sauce for breakfast!!! Depending on your package you can book a number of a la carte’s per week. We went to 6 in total and each one was exceptional, you really should try and visit some. We had no issue getting sun beds, there were plenty to go around no matter what time of day it was. The beach is also on the resort and well maintained. You get a lovely breeze most days which makes the heat more bearable. As we went in September the temperature and humidity were through the roof. As soon as you leave your room you’re wet with the humidity, but it’s such a lovely climate. We loved it that much we have booked to return to the Sian Ka’an next August and can’t wait. If you thinking of booking here, don’t hesitate, you’ll have the time of your life!!! Feel free if you want to ask any questions, I’ll do by best to answer.

    Sep 15, 2020
  • 4.0 star tripadvisor rating
    Pretty good

    Large property with multiple restaurants, beaches and bus commute in-between. Airport pickup available too. Price is reasonable. Food is good, especially in the proper restaurants. Rooms are bit dated.

    Sep 14, 2020
  • 4.0 star tripadvisor rating
    Short staying but wonderful moment

    We stayed here for a couple of days due my brother and his family were at the hotel. We had a truly wonderful moment, receptionist give us a warm welcome and you just feel the kind environment from the first moment you arrive. Only one detail maybe the entertainment could be better but that's fine, I enjoyed the time with my family and I want to thank everyone from the staff to make it better.

    Jul 30, 2020
  • 5.0 star tripadvisor rating

    Fantastic Everything is open in the resort. Staff are amazing. Seaweed is cleaned away daily. Pools are open Sanatised sunbeds between people using them. Sanatiser at every part of hotel. Staff all in masks Luggage was sanatised on arrival. Feel safer than at home Amazing

    Jul 15, 2020
  • 3.0 star tripadvisor rating
    Pretty Decent stay

    Beautiful place, freindly staff. Went as the Corona Virus was getting to be a big issue there were people spraying sanitizer on you at evry restaurant - but still manged to see staff leaving washroom without washing up, Barefeet in the buffet, that tyoe of thing. Great pools, great bars, Pretty poor entertainment - not nearly what I had got in past visit to the area. Resort is part of Principe group so access to other areas for a la cartes, etc. Restaurants were all great. Did get upgraded to Akumel for last part of stay and rooms and benefits were noticeable but yet still in the same resort area. If staying in Tulum, definitely worth checking out what you can acsess in Akumel and Coba resorts. Even the buffet and snack bar in Akumel was nicer food and visually cleaner. For sure the Akumel buffet at the beach was the place for breakfast. Whatever resort you are in, you are constantly approached by reps trying to get you into a "90 min" presentation. I got rude and got us out in 3 hours....but we did get an $80.00 excursion voucher. Not sure how they can sell any memberships - numbers couldnt come anywhere close to going around to make it even close to a good investment - even if I had a spare $70 grand US to tie up. Lots of priviledge areas and perks for the "members" that have bought in - and some that have a bit of an attitude and expect special treatment kind of rubs the wrong way with how they treat staff if things arent perfect.

    Mar 21, 2020