Wish you were here?
Hotel overview
Bahia Principe Grand El Portillo – All Inclusive, rated as the best all-inclusive hotel for families in Las Terrenas, is also the one with the most beautiful beach. This family friendly resort offers large, spacious family rooms for up to eight people that feature cable TV, minibars (replenished daily), balconies or terraces. On-site
entertainment comes in the form of shows, games, a spa, tennis and a fitness center. The Kids Club is included and so is the water park and mini snack area just for them. You’ll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout. Mirror of the sea. The sea brought us to the perfect place to enjoy vacations with the family. Swim in the crystal clear water at one of the most beautiful beaches on the island, steps away from Las Terrenas, a lively fishing village with a wide variety of entertainment options. An endless sea of possibilities.. "
Location
Samana - BeachProperty information
{{title}}
Hotel details
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8558 reviews
-
May 11, 2025Beautiful resort
Beautiful resort! The beach is fantastic. The restaurants are good...we liked the French one best. Staff are fantastic! They work so hard every day to ensure guests are entertained and comfortable. Yes, the rooms are a bit dated but clean. Would recommend!!!
-
May 01, 2025
It was a very relaxing week
This is my 5th time at this resort and my first time going solo. I felt very safe at this resort. The food was amazing, as always and the staff are so friendly and welcoming. The beach is beautiful, and always clean. I’ll be back, this is my happy place 🥰
-
Apr 29, 2025The next day no hot water.Total lack of control, there are no bosses, each employee does what they want and as their min
The next day without hot water, possibly many more to come because the employees are careless and unprofessional. It's a shame that this hotel loses value with each passing day. This is my second time here and a consecutive customer with Bahía Príncipe for 5 years, but the respect for tourists is lacking. I asked for a natural fruit cocktail, I was told that they don't have just syrups, but there were local tourists two steps away, of course they found fruit for the locals. Being a gold customer I have a discount on some but they make discounts as they please and if they want. The rooms of course are not renovated or just repaired in a hurry. Everyone wants to bribe you everywhere, if you don't wait until they finish their endless Dominican stories mainly at the pool bar, some employees at the bar at 12 o'clock are already drunk, others come to you and ask you to bring them drinks for them too. A total lack of control, there are no rules and no bosses or sanctions for employees, just for tourists.
-
Apr 27, 2025
Awesome resort, looking forward to returning !
Amazing clean place. Food WOW except Brazilian. Mattress in my suite a little hard. We had a great time outside the sports bar after dinner but unfortunately, as the week progressed, there was less and less entertainment personnel. That sort of made the evening dwindle. The big shows were just ok. The beach is amazing, perfect for long walks and snorkeling. You cannot reserve a chair at the beach before 8 am which is amazing (customer service actually pick up stuff from chairs). That way no stress. Go to breakfast and enjoy your day.
-
Apr 26, 2025
Nice place to celebrate
It was our second time at El Portillo since 2019 and we have seen many changes/ renovations as to accommodations, the restaurant area, with adding spaces for relaxation. The personnel is very welcoming and I was amazingly surprised by their attention to having me on my birthday : The “Happy Birthday” band was applied on our door at our return from the excursion that day and a bottle of french champaign with chocolates were left on the table inside the room Thanks 🙏🌷💐to manager’s , Kiaro Michel Andujar Fermin’s attentional and kind idea to have something very special for you on your date! I will keep that sensation as a nice memory of this hôtel♥️🥰! Everything was great: the staff, the food, the resort’s size, the beach! I would recommend this hotel to anyone looking to expérience Samana. Thank you for the memories Bahia Principe!!