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Hotel overview

Bahia Principe Grand El Portillo – All Inclusive, rated as the best all-inclusive hotel for families in Las Terrenas, is also the one with the most beautiful beach. This family friendly resort offers large, spacious family rooms for up to eight people that feature cable TV, minibars (replenished daily), balconies or terraces. On-site 

entertainment comes in the form of shows, games, a spa, tennis and a fitness center. The Kids Club is included and so is the water park and mini snack area just for them. You’ll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout. Mirror of the sea. The sea brought us to the perfect place to enjoy vacations with the family. Swim in the crystal clear water at one of the most beautiful beaches on the island, steps away from Las Terrenas, a lively fishing village with a wide variety of entertainment options. An endless sea of possibilities.. "

Location

Samana - Beach
Samana airport : 21 miles
Santo Domingo Airport : 86 miles

Property information

Year Built: 2006
Last Renovation: 2020
Floors: 3
Total rooms: 604
Villa: 28

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 8627 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Bahia Principe Resort Hotel Review

    This was the best hotel I have ever been to in my life, the quality at the hotel is great, their food is amazing and 100% fresh, the pool was relaxing and perfectly relaxing for the summer, I wish I could stay here forever and ever with my family, but this is an amazing place you should go to during the summer! APPROVED!

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful suprise! Excellent hotel!

    This was my 4th visit to the Domenican Republic since i have started travelling and I must say Grand Bahia Principe El Portillo surpassed my expectations! Situated in Samana, it is a remote hotel amongst the mountains not close to big cities. Small airport was fantastic. This hotel had excellent service, staff was very friendly and smiling. The grounds were very well kept, clean , and the food at the buffet was tasty, hot when it needs to be. Many choices for everyones' liking. The pool was well maintained. Beach was phenomenal calm and ideal for long walks and snorkling a couple of metres in . It is a family oriented hotel with a nice diversity of clientele. Did not feel overcrowed even if it was full. Our junior suite room was very clean and quiet. I recommend to anyone and everyone. 👍

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible Hotel

    Areas of improvement, more staff in the buffet restaurant and more entertainment options. The availability of core items like plates and cups was short on two out of the four days there. The staff could not keep up with attending to guests during peak times. The entertainment options all throughout the day was a bit weak in comparison to other resorts. The tennis court needs resurfacing and the bathrooms have leaks Room some oldest and pillows horrible

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 would recommend

    Great staff, beautiful property, high energy entertainment. Delicious food in all the restaurants 10/10 recommend. They have free activities, kayak, paddle board were our favorites. They have a circus show one night and fire show on the beach another. Dowload the app to stay on top of all the activities they have daily. Take the exploration tour, it's a lot of kids but you will learn a lot about the plants and animals on the property.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Very disappointed!!!

    I've been there four times before but this time the rooms were terrible. No air conditioning, old rooms, old worn towels and sheets. I used to love this place but am very afraid of coming back next year. I've read a lot of the negative reviews of the past few years of the neglect. It seems they do not care to fix or replace their air conditioning, towels and conditions of the rooms. I came with my family but I was the only single traveler. I was put on the other side of the complex away from my family. They wanted $75 us more to be closer. How can I trust them if I ever go back. I would need a guarantee from the hotel management. We are supposed to go for two weeks but I'm afraid of lack of customer service. Be careful people. Daria Lily Baczynsky (Lavigueur)

    Jul 01, 2025