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Hotel overview
Located on Negril's world famous Seven-Mile beach, Azul Beach Resort Negril provides the perfect laid-back Caribbean feel designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect beneath brilliant blue skies and tropical sunshine. This 283-ocean view suite hotel offers spacious, contemporary oceanfront accommodations, with special adults-only sections dedicated exclusively to romantic honeymoon suites. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. There's a world-class spa. Premium liquor. Live entertainment day and night. A near endless variety of activities on land and in the crystal-clear waters. And supervised programs for kids and teens designed to make sure everyone has a great time.
At Azul Beach Resort Negril, there’s no limit to how far we’ll go to make your visit an experience you’ll never forget. From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen.
Location
Seven-Mile beachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5336 reviews
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May 14, 2025WORST EVER - STAY AWAY FROM THIS RESORT
This is the by far the Worst Hotel Ive ever stayed at for the $$$$ spent. zero value for the money. Very tired, Multiple issues with the room , Lack of Restaurants available. Horrible menu options for room service. Whatever they advertise they had 1 night out of 7 that had 3 open. supposed to be 7 I think.. Adult swimup bar in Adults only not open once in a week? Top it all of off we had NO water for last day. Never went to eat dinner as we were told 3 different times it was fixed..Complete waste of money. I have stayed all over Jamaica, other Caribean Islands. travel a min of twice a year. Honestly not alot of goods things to say. I feel for the staff as its very hard to provide a decent stay for guests with limited resources. Over the week NOT 1 upper management person came to speak to us. I could go on and on about issues Showers with mold in Both of bathrooms, Mold so bad on windows you couldnt see out of them. Paid for a Room ocean front with big balcany. Couldnt sit on Furniture as it was falling apart..lol..crazy to me. You wouldnt take this furniture for Free if it was put at a curb..So sad to experience this type of Vacation.. STAY AWAY FROM THE RESORT!!! Over 7 Kspent with flights out the window as far as Im concerned..anyways Beach area is beautiful , People are beautiful. Try another spot.
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May 09, 2025AVOID!!!!!!!
Just returned from Azul negril Before I continue I would just like to say we visited 7 yrs ago and it was so lovely, so thought we’d visit again. Big mistake Good points…. Stayed in premium swim up room which was lovely, large, clean and comfortable, daily maid service. Beach and sea just as lovely as 7 yrs ago Beach furniture seen better days but always got a sun bed, probably due to hotel only been a third full ( not surprising really if previous reviews are been read) Not enough beach parasols so had to get shade under trees on the beach. Serving staff delightful, so happy and caring. Now negatives….. Noise, where… everywhere, couldn’t get any peace and quiet anywhere Noise from the “entertainment”pool travelled to the beach and sea all over the resort, never heard anything as loud, and only a handful of people in the pool!!!! Then the entertainment team started on the beach, shouting so loud on a microphone, very few people got involved, probably due to the infantile games, eg, flip flop throwing🤷♀️ On to the food, the resort has several restaurants, 2 buffet, Italian, Asian , one called Ackee. No booking required Well, only the mahogany buffet open daily, the Palms buffet never opened There was only one of the specialtiy restaurant open per night , consequently everyone headed there, so never got in one. So the Mahogany it was for every meal every day!!! Plus it’s an indoor restaurant, so didn’t really feel like I was on holiday in the Caribbean. The food in there was varied but honestly the “warm” food was cold every day, didn’t eat a warm meal for the entire stay. Got food poisoning on my last day, not a pleasant experience on my 9 hr flight home. Had to ask for salt at every meal because they don’t put it on the tables. Spoke to the food & beverage manager, Manwell re closed restaurants and cold food, he was rude and dismissive. Overall a very expensive mistake, really disappointing, absolutely do not recommend this resort.
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May 07, 2025AZUL Resort
Dear TripAdvisor Team, I wanted to take a moment to recognize the exceptional service I received during my recent stay in Negril, Jamaica, especially at Azul Resort- Jordane, my concierge, went above and beyond to make sure everything was perfect—he was incredibly professional, accommodating, and genuinely made me and my husband feel special. Vanessa from room service also stood out with her warm, attentive care. Every interaction felt personal, and she made us feel like more than just guests. The entire waitstaff at Mahogany deserves praise as well. From the moment we arrived, they were friendly, professional, and attentive to every detail, making our dining experiences feel both luxurious and comfortable. Thanks to their efforts, our stay was not only relaxing but truly memorable. I felt safe, cared for, and valued as a guest. I hope they all receive the recognition they deserve. Warm regards, Tanya Douglas
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May 07, 2025Not a 5 star resort
Long review: We just came back from staying at Azul Beach Resort. The reviews are definitely on point. I wish we read more of them before we booked. The check in i believe was the worst ever. We booked a premium Ocean view suite but when we confirmed with check in that it's ocean view she said partially. I stated i wanted to see the room even if not ready cause we wanted what we booked and paid for. The room is not a separate bedroom as advertised and it was a partial ocean and i was looking directly at another guest balcony. What made this process worse was the bell guy he was loud, mocking and took what we were frustrated about the room and booking personal. He was talking to his colleagues in patois about me and didn't think i understood him and when i called him out on it he was defensive. What actually turned this trip around was Customer service team Petrina and Janay they were very kind, professional and really extended their self to turn our experience around especially since we came to this resort to celebrate my birthday. Following up on getting us towels, my birthday dinner and just checking up on us was really appreciated and we thank you. The hotel needs to be upgraded the grounds were pretty, food was okay didn't like the Asian cuisine and they didn't have any ice cream as they kept saying machine was down. We did the spa that was amazing and relaxing. I enjoyed the entertainment the 2 nights i was there. We did a beach dinner and the food we ordered from the platinum menu was not available and we were not told until last minute. Overall my family and i made the best of our trip. We are told they are to do some renovations and i hope so cause it does need upgrading especially if advertising 5 star.
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May 05, 2025
Very disappointing
Do not stay here, this resort has terrible food, the staff is very biased towards black/Jamaican guests and the food is very underwhelming and lacking flavor. This was a complete waste of money. They don’t deserve 5 stars at all, save yourself the trouble and choose another resort if you are looking for a good experience.