TripAdvisor traveler ratingbased on 439 reviews
LocationVail - Walk to Lifts
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
• Valet parking for one vehicle during the course of the lodging stay
• Daily continental breakfast (up to standard # of persons allowable per hotel room is included)
• Local and national newspapers
• Slopeside ski storage
• Snowshoe usage
• Unlimited wireless internet access in guest rooms and throughout property
• Guest computers, printing, faxing, and copying services
• Coffee, tea, in-room filtered water, and daily afternoon treats
• DVD lending library
• On-property fitness room, streamside heated pool and hot tub, and access to the full-service RockResorts Spa and Fitness Center at The Lodge at Vail
• Use of pool deck grill
• Postcard mailing
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating439 reviews
A Perfect Place to Stay
We stayed only one night. There is free parking nearby. The entire staff was friendly and helpful. Our room was clean, comfortable, and roomy. We were able to order our breakfast ahead of time. The set up to pick up your meal and either take it out or sit in their eating room was perfect. The food was fine. I'm glad there was something there in the morning rather than having to go out and get something elsewhere. The location is wonderful. We easily walked all over town. We had dinner just a little ways down the walk at La Tour. It's a wonderful location.
An Escape from COVID in Vail
We have stayed at the Austria Haus hotel for many years now and we always have an excellent experience! Centrally located, friendly and helpful staff, pleasant, clean and comfortable rooms and beds, and comparably good value in Vail! Felt very safe during our stay during the COVID-19 pandemic with only a little inconvenience from a normal stay.
Great location in Vail
I stayed here for a couple of nights in September 2020 as a quick getaway from the city. The location was outstanding next to all the shopping and restaurants. The room was huge and liked the heated bathroom tile even though wasn't winter. The rooms wee decorated in colors that felt a bit dated, but was a minor thing. The staff was friendly and helpful. The breakfast was set up as takeaway with COVID. The property was very clean. The parking was across the street in a large shared garage. I would definitely stay here again if visiting Vail
Above and beyond
We had an excellent stay and decided to extend given the gracious hospitality of the hotel. Centrally located to free and accessible parking (during summer) while attached to the hip to Vail Village, the team at Austria House did everything to make our visit a relaxing and enjoyable experience. Their COVID policies (extra sanitizer, mandatory mask wearing, concierge ice delivery, personalized breakfast pickup) were also welcomed versus other hotels we stayed at during our trip. I look forward to returning.
Austria Haus Vail
Our second stay at Austria Haus Hotel in Vail, CO. Kind of a strange atmosphere in Vail in the midst of the Covid crisis, but the staff at the Austria Haus went out of their way to assure that we enjoyed ourselves in spite of the restrictions. The room we checked into was not cleaned, so Ivanna at the front desk, immediately upgraded us to a very comfortable suite. Very comfortable bed, plenty of fluffy towels, and all the amenities. The ladies doing the “to-go” breakfasts were great. Paula and all of the other concierges were very helpful. We look forward to staying at the Austria Haus again in the future.