TripAdvisor traveler ratingbased on 6409 reviews
In the heart of Reno’s restaurant, shopping and entertainment district, and just minutes from the airport and downtown Reno, this upscale resort appeals to gaming enthusiasts and active travelers with its exciting offering of unparalleled amenities. Guests enjoy award-winning dining from gourmet to buffet; unique, exquisite treatments at Spa Atlantis, recipient of SpaFinder's Reader's Choice award for Best Casino Hotel Spa; non-stop nightlife; free nightly cabaret entertainment; an action-packed family Fun Center featuring everything from classic arcade games like the newest racing, music, and redemption games; and a dynamic casino with a wide variety of action-packed games, the hottest and newest slot machines, high limit gaming, Keno, a Race & Sports Book and a smoke-free Poker Room.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
A mandatory Resort fee per room per night plus tax will be paid directly to the hotel by customers at check-out, and is not included in your vacation price.
Resort fee includes:
-Unlimited local and 800/toll free phone calls
-In-room coffee service
-In-room wired or wireless high speed internet
-Use of indoor and outdoor pools and Jacuzzi
-Boarding pass printing services
-Extended check-out time of 12:00 pm
-Two Bottles of Water
-Use of Fitness Center
-Use of Indoor and Outdoor Pools and Outdoor Jacuzzi
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating6409 reviews
Very clean and enjoying. The peace I have been looking for was found here. Employees very helpful and attentive to your needs. Rooms are beautiful, everything you could ask for was found here. Carol fisher was great and gave us first hand directions when we were lost. Thank you Atlantis for a great time
A good place to stay close to the airport
Pros: Clean, spacious rooms Spacious bathroom Coffee/tea maker in room Comfortable beds Nice staff Close to airport. Free parking Cons: Parking Tobacco and weed smell (not in the non smoking room, but definitely in the public areas) There was always a line for the elevators Arrived via rental car. Valet parking was closed. We were told to park anywhere. Be aware that you have to share the parking with the casino guests. You will more than likely have to park far. Check in was fast. We were given some free coffee coupons and a few other casino ones. We took the elevator up to the room. There's three elevators, but it will take at least 5-10 min to catch on. There was always a line for them. Because of covid, they only allow a certain amount of people on them and more than once, some people just walked past the line and got on the next elevator. The room was great. No complaints. Spacious and clean. Amenities include water, tea, coffee, shampoo, conditioner, lotion and bar soap. There was enough plugs by the bedside. The casino is big and not too expensive to play at either the tables or slot machines. They hand sanitizer stations everywhere. It does smell like smoke and weed in there. Check out was super easy. They give you different options to check out.
Such a great trip. The family had a great time at the arcade and I won some good money. Purple Parrot was such a great place to eat. Everyone was so nice there. We will be back very soon to enjoy another family vacation.
Just a note to let you know what a good job one of your employees is doing. Sanjna, cashier at the buffet is doing an outstanding job. She is always cheerful and polite. I am always greeted with "hi welcome, nice to see you".I believe Sanjna sets the standard for customer service. Always a pleasure to be greeted by her.
The best overall Resort/Spa Casino in the country. Absolutely first rate Host & VIP/Concierge room & Spa staffs, cheerful & responsive maintenance & bell service & friendly/ welcoming phone operators & front desk. All restaurants are inviting & offer delicious menu selections. The management & staff have done an exceptional job of creating a safe & clean property environment.