Hotel overview

Where sophisticated comfort and Mediterranean flavor blend seamlessly with the natural wonders of Hawaii, this appealing resort provides families and golf-lovers with an ideal setting for unforgettable tropical vacations. Nestled between two beautiful golf courses and just a short walk to Anaehoomalu Beach, guests to the resort enjoy access to a sparkling swimming pool, tennis courts, a fitness center, outdoor barbecues and spacious suites that feature a fully-equipped kitchen, an in-room washer/dryer and a private balcony or lanai complete with a wet bar.


Kona, HI, USA - Keahole (KOA) : 30 miles

Property information

Year Built: 1987
Last Renovation: 2004
Air conditioned guest rooms: 120
All rooms non-smoking: 120
Floors: 3

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory A mandatory hotel-imposed fee of $10 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what's included in the mandatory fee please see hotel policies.
Advisory A minimum mandatory hotel-imposed Departure Cleaning Fee will be charged and collected by the hotel - $95 for 1-Bedroom & 1-Bedroom Deluxe - $150 for 2-Bedroom & 2-Bedroom Deluxe - $175 for 2-Bedroom Golf Villa & 2-Bedroom Golf Villa Deluxe The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. This fee is subject to change without prior notice.
Advisory The check-in office is not located on the property. Please keep this information for your arrival. The office is on the 2nd floor above the Food Court of the Queens Marketplace. There is plenty of parking in the back of the shopping center and an elevator to get to the 2nd floor. Office Address - Aston Hotels & Resorts 69-201 Waikoloa Beach Drive Suite 2F7 Waikoloa, 96738 Office Hours: 7:00am-5:00pm HST daily
Advisory Contact Info: Reservations for Aston Shores at Waikoloa: Call (808)886-5001 or email Reservations for Aston Waikoloa Colony Villas: Call (808)886-8899 or email
Advisory All guests that anticipate arriving after our office hours, it is very important to please contact our office to receive the late arrival instructions (gate code/lockbox code/maps, etc.) at least 3-5 days prior to your arrival date. For any late arrivals that was not able to make contact with us prior to arrival, please call the reservations telephone number for your respective property to get your late arrival information from the Answering Service over the phone.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Amenity Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Amenities covered by this fee:
• Blu-ray, DVD and PlayStation 3 game rentals
• Daily coffee & tea
• High-speed Internet access & Wi-Fi access
• Daily newspaper
• Local and toll-free calls
• In-room safe usage

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Room requests are not guaranteed and are based upon availability at check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 277 reviews
  • 1.0 star tripadvisor rating
    Not what we expected

    We stayed there thing it would be a nice place . Our room was nice enough bu the pool and surrounding area were so hot, you could not walk on stones surrounding the pool . Forget about going in the pool it was like a hot bath . I felt like we were a Floating Petri dish . We went in for less than 1 minute . Not sure what you can do to cool down maybe some umbrellas ??

    Feb 21, 2020
  • 4.0 star tripadvisor rating
    Lovely property

    We enjoyed this property. We have stayed at other Ashton's and we're impressed by the grounds of this one as well. This one does not have the office on property so influenced the score a bit. The condo itself was nice but a little more dated then others I have stayed at. The bathtub/ shower has a huge step in and out with no grab bars. There is no cleaning service included in the stay without an additional cleaning fee. Towels are in abundance and cheerfully delivered. The dishwasher had something awful in the bottom that we reported. The Lanai was beautiful and beds clean and comfortable. It seemed like this unit hadn't been used for awhile as the plants and end tables were dusty and there were a few bugs (this is the tropics). The beds were comfortable. Over all the stay was great and I would stay at an Ashton again. All three of us enjoyed our stay here. We especially enjoyed our evening visits to the pool and hot tub. Very convenient location. Quiet property which suited our needs. Grills scattered throughout property for use. Gated community with a code for entry. A different code for pool and fitness center. I would stay again.

    Feb 20, 2020
  • 1.0 star tripadvisor rating
    Stay away

    When we arrived it was clear the unit had not been cleaned. My daughter ended up getting lice from the bed, and was bit multiple times by something overnight. The floors were dirty and clearly not vacuumed. Showers weren’t cleaned. Hawaii was beautiful, but will definitely stay somewhere else next time.

    Jan 01, 2020
  • 5.0 star tripadvisor rating
    Hawaii Vacation

    Waikoloa Shores located in an ideallic setting, swimming pool, hot tub, tennis court, work out room, close to shops, and A-Bay that is great for kayaking, sailing, and snorkeling. Property is immaculate and family friendly. Home away from home.

    Nov 21, 2019
  • 1.0 star tripadvisor rating
    You will regret booking this hotel

    I booked this trip through Costco, so I expected a nice resort. What I got instead was a completely outdated run down resort. The first night I turned on the lights on the restroom only to find cockroaches crawling around. I wasn't able to use the bathtub because the paint was peeling off. I found other people's trash inside the kitchen cabinet. There was old fake floral arrangements that were placed throughout the room, that were very dusty and dirty. The patio outside was dirty and dusty, with bird poop all over the patio furniture. On top of what you pay to stay there, the day you check in they charge you $150 cleaning fee along with 10% gratuity added on each day, and yet no one came to clean the entire time we were there. I ended up leaving early and booking a room at the Hilton across the street. Payed more than expected on this trip, never again will I stay at this resort, big mistake on my part for not doing my research and trusting Costco.

    Jun 30, 2019