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Hotel overview

Across the street from two championship golf courses and nearby unique shops and restaurants in Whalers Village, this superior Hawaiian retreat provides an ideal vacation for families and golf enthusiasts seeking sun and surf. Spacious condominium accommodations offer fully-equipped kitchens and a private lanai, while the beachfront swimming pool, year-round children's program, modern fitness center and spa ensure unforgettable visits to this polished Hawaiian escape.

Location

Kaanapali - Beach
Kahului International Airport (OGG) : 27 miles

Property information

Year Built: 1975
Last Renovation: 2012
Air conditioned guest rooms: 360
All rooms non-smoking: 360
Floors: 12

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Aqua-Aston Hospitality will no longer be operating the front desk at The Whaler on Kaanapali Beach but will be operating from an off-site location just minutes away. Aqua-Aston is well represented on Maui with seven resorts under our management – five of them in Kaanapali alone – and a proud legacy stretching back decades, sharing Aloha and providing excellent guest experiences regardless of whether we are located onsite or nearby. We will continue to offer customer service, housekeeping, and ma
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Departure Clean Fee for Studios: $139 (plus tax) per room Departure Clean Fee for 1 Bedroom: $199 (plus tax) per room Departure Clean Fee for 2 Bedrooms: $319 (plus tax) per room Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Damage waiver fee: $79 (plus tax) per room Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Reservations process fee: $69 (plus tax) per room Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $33 (plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Porterage fee: $10 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Rollaway fee: $25 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: $35 + Taxes per room, per night. Mandatory hotel-imposed fees are subject to change. The hotel can provide current fee and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Bedding requests are not guaranteed.

Rollaways are payable to the hotel directly. Cribs are complimentary.

Porterage is on a request basis payable to the hotel directly.

Holiday cancel penalties apply when any portion of reservation falls under the holiday time period.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions through 03/31/19:
Parking
High speed Wi-Fi internet (in-room and common areas)
HD digital cable service with HBO
Chilled towel service upon arrival
Pool cabana use (based on availability)
Pool and beach towels
Poolside and lobby refreshments
Tennis and equipment use
Boarding pass printing

Mandatory hotel-imposed resort fee inclusions 04/01/19-onwards:
-High-speed WiFi (in-room & common areas)
-Pool & beach towels
-HD digital cable service with HBO
-Poolside & lobby refreshments
-Arrival welcome amenity
-Use of tennis court & equipment
-Pool side cabanas (based on availability)
-Boarding pass printing
-Use of Beachside BBQ grills
-Complimentary beach chairs
-Fitness Center Access
-Dry Sauna

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1644 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Scalding Hot Hot Tub

    This place is a very pretty and well maintained establishment. I would not call it a resort, since there is no maid service, no restaurants on site, and little to no activities for its guests. They provide basic beach chairs, but charge a crazy fee to use their umbrellas. Beach equipment cannot be removed from their property. I specifically point out the insanely scorching hot tub in my review, since a hot tub is something that both my husband and I enjoy while on vacation. The temperature of this one is so hot that we were unable to really enjoy it. When I mentioned it to the man at the front desk, he said that “I was the only one who complained,” so although he said he would send out maintenance, maintenance did absolutely nothing and did not lower the temperature. Yet my husband and I would sit on the loungers and watch other guests attempt to get into the hot tub and then get back out saying the hot tub was way too hot. They would then sit on the side and dangle their feet in because that was pretty much all they could do. Not sure why it was a big deal for the hotel to turn down the temp a few degrees. I was actually doing them a favor and saving them money. On the flip side, the pool temp was slightly too cool. So if you are a night swimmer and want to hang out for a while, you probably won’t like the set up of their pool and hot tub. As a frequent vacationer, I’ve been in and enjoyed multiple hot tubs, and can honestly say that the temp of this one takes the cake. It may sound nit picky, but it is something that we were unable to ever enjoy. Basing it off of how many guests “complain” is ridiculous, since most will probably just deal with it and not go in. Another factor that keeps it from being a five star hotel, is the fact that it is quite a dark hotel when night time arrives. There is not a lot of lighting and the few tiki torches they have remained unlit all week due to waiting on an inspection. I guess with island time, they are at the mercy of inspectors coming to clear them, so I guess this might lot be their fault. This being said, as aforementioned, it is a pretty hotel that is nicely maintained. It is also right next door to Whalers Village and there is a Maui Brewing Company next door, so there’s some good food options.

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome views

    Great resort for a relaxing retreat! Every room has a great view. Mountains on one side beach on the other! The location is wonderful, on the beach and close to shopping and restaurants. We stayed at the Whaler over spring break and hope to be able to visit again soon. We will stay at the Whaler for our next visit.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    As expected—except for balcony

    Hotel staff was very nice and accommodating. Paid for upgrade to the ocean view room but was unable to use balcony during entirety of stay due to that entire side of hotel’s balconies being painted—wasn’t told about painting by any staff, just walked into a room with a sign, which was really a bummer. Other than that, room was as expected.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Marvelous Maui

    Just returned from a 2 week vacation with my wife and adult son in Maui. The huge comfortable suite and superb facilities at Whalers made for a wonderful escape from the Canadian winter. Staff and amenities all 5* and the shops, restaurants, and sporting facilities (golf, tennis, pickleball) made Kaanapali an ideal location for our holiday.

    Jan 31, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    I was very pleased

    We stayed for a week in a beautiful studio apartment on the top floor, with a balcony looking out over the adjacent shopping area and with side-views of the ocean and the mountains. We were pleased with the pool and beach, and happy for the parking for my rental car under the building. There is no restaurant.

    Dec 14, 2024