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Hotel overview
Location
Kaanapali - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Bedding requests are not guaranteed.
Rollaways are payable to the hotel directly. Cribs are complimentary.
Porterage is on a request basis payable to the hotel directly.
Holiday cancel penalties apply when any portion of reservation falls under the holiday time period.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions through 03/31/19:
Parking
High speed Wi-Fi internet (in-room and common areas)
HD digital cable service with HBO
Chilled towel service upon arrival
Pool cabana use (based on availability)
Pool and beach towels
Poolside and lobby refreshments
Tennis and equipment use
Boarding pass printing
Mandatory hotel-imposed resort fee inclusions 04/01/19-onwards:
-High-speed WiFi (in-room & common areas)
-Pool & beach towels
-HD digital cable service with HBO
-Poolside & lobby refreshments
-Arrival welcome amenity
-Use of tennis court & equipment
-Pool side cabanas (based on availability)
-Boarding pass printing
-Use of Beachside BBQ grills
-Complimentary beach chairs
-Fitness Center Access
-Dry Sauna
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
1398 reviews
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Jan 11, 2021Can’t wait to come back. Location and beach can’t be beat.
First trip to Maui and We think we found the best beach on Maui and possibly in the US. We’ve been to NC, CA, AL, FL, and MA and Kaanapali beach beats them all. Our 10th floor studio suite was perfect. The free use of washer and dryer was a great perk for sweaty clothes after hikes or runs. The staff was super friendly and helpful.
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Jan 10, 2021
Excellent stay! Would absolutely stay again.
I would rate the hotel at a 95%. The rooms were great. Property was beautiful. The scenery between the 2 towers of the mountain was breathtaking. The staff was friendly. My only 2 complaints were 1) I called to ask about beach chairs and the information provided was not helpful. I was told first come first serve (which was true), but they made it sound as if there were not a lot of chairs. Not one of the 7 days we were there were the beach chairs fully occupied. We did not need to purchase the chairs we did. Better information/communication on that would have been nice. 2) our safe locked up (batteries died) with all of our valuables in it. We were not leaving so it was not urgent, but we didn’t have a maintenance person out for almost 12 hours. Perhaps there was someone on call if it was urgent, but it was a bit concerning that if we were on our way out, that no one was available to help. Neither of these things would stop us from staying there again. Just sharing the information as sometimes people do expect perfection and it’s better to be aware there may be hiccups.
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Jan 06, 2021Love everything except one thing
We love Aston at The Whaler. It’s a beautiful property with well-maintained grounds. The landscaping and views are photo-worthy at every angle. Check-in was a breeze with the friendly staff that took the time to answer our questions. We stayed on a ground level 1br 2ba suite that was spacious with comfortable furnishings. The one exception to our otherwise perfect stay was the dated bathrooms in the suite. The sink faucet was loose, the wood trim and marble counters were damaged/cracked, and the toilet would keep running after flushing if we didn’t finesse the handle a specific way. 1st world problems, I know! :) Still, love this resort. The intimate size and its location to the beach, the shopping/dining, and snorkeling at Black Rock make it perfect for us.
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Jan 02, 2021
Staycation
Asked for a room in the lower levels but was told they had nothing available. And the power going out but other than that everything else was excellent. Loved the complimentary washer/dryer and also the trash chute was so convenient for us. Thankfully even though the power went out the elevators were still working because we were all the way on the 12th floor. Thank you for taking good care of us!
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Dec 25, 2020
Return visitor
Our fifth stay , and we will be back! Offers some of the best views in Maui and falling asleep to the sound of waves can’t be beat. The staff is great and always greet you with a welcome home. Some of the best beach in Maui right out your door.