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3799 reviews
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Jul 31, 202510/10 Would Recommend
Beautiful resort with nice amenities. Well maintained. Staff are very responsive to needs and very friendly without exception. Highly recommend. If you decide to go, say hi to Badr, the manager of the Rio Bhongo restaurant, for me.
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Jul 29, 2025
Amazing experience, Nice Outdoor adventures!!
From the moment we arrived, we felt completely at home — the welcome was warm. One of the most amazing things was seeing monkeys right by the front desk, which really set the tone for a stay immersed in nature. The surroundings were stunning, with breathtaking views and a peaceful atmosphere. We loved exploring the area, discovering different beaches, and taking the boat to the beach house was such a fun touch. The staff was kind and always helpful, and the food was top quality. We met someone at the pool who recommended Nomad Tours Costa Rica, and it was the best tip we got! Their prices were fair and the service was outstanding. We did the Diamante Adventure Park (zipline + ATVs by the beach and mountains), explored the rainforest where we saw toucans and sloths, and enjoyed a boat tour with snorkeling and even some fishing. They also arranged all our airport transfers — everything was smooth and well coordinated. Highly recommended if you're visiting Guanacaste!
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Jul 29, 2025
I want to go back to Andaz Peninsula Papagayo Resort
My family of 12, ages 6 months to 66 yrs old, had the best vacation imaginable at Andaz Peninsula Papagayo Resort. The exceptional service began several weeks prior to our arrival making our family vacation seamless. Our rooms, facilities, activities and dining went above and beyond our expectations. We enjoyed every moment and it was totally worth the cost. For our family, purchasing the food and drink package was well worth it. I had read some negative reviews about the beach areas prior to arrival but we totally loved them and found no problem. Every staff member from golf cart driver, restaurant staff, housekeeping and concierge went above and beyond with service and kindness. We had a blast on the Aerial Adventure provided by The Explorers activity. From age 6 to 66, we all completed the course with the great guides David and Jeffery.
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Jul 28, 2025
Luxury Style Attentiveness!
Quick version: Our stay at Andaz exceeded our expectations in every way. One morning we awakened to find it was raining. On the way out the door we found that the staff had already placed umbrella stands and umbrellas outside each door. This exemplifies the way the hotel anticipated the needs of the guests and eliminates hassle. The long version: Our pre-arranged transportation from the airport (Relaxury, booked through the Andaz) was exactly as expected. Tony was friendly and professional-a great ambassador for Costa Rica. Check-in was friendly and efficient. We were surprised to find we had been upgraded to a full ocean view room. The room was meticulously clean, centrally located but still felt secluded. Air conditioning and water pressure were up to our standards. Beds and pillows were super comfortable. The pools were clean and had a nice mix of shade and sun. Attentive service at the pool. The beaches (at the hotel and the nearby beach club) were super clean, safe, and were just magical! Kids Club was clean and engaging, even for our 11 year old. He was on the older side for their activities, but really bonded with Ariana. Restaurants: Rio Bonhgo is typical resort food. We found the eggs to be especially good. Most mornings we skipped the full meal at Rio Bongho and instead visited Luis at Coffee & Vinyls. He was so knowledgeable and welcoming-always with a strong coffee recommendation and quick to put on whatever record we wanted. He’s an asset to the resort! The food at Ostra is good, and the service was even better. We had Santiago as our server twice and he was absolutely exceptional. Not only an attentive waiter, but truly a kind person. Our son even made a special trip back to take a goodbye photo with him. He made us feel like family! Chao Pescao was our favorite restaurant on property. Every dish we tried was very good to excellent! We enjoyed service by Andrea and Jeffrey. Spa: The spa was so nice, especially the steam room. Our child experienced his first massage (helpfully set up in the same room as mom). The masseuses made him feel like a king! Totally comfortable. I also did a passage on the beach at the Beach Club with an independent provider, Sisters Massage. It was top notch! Wildlife: We saw howler monkeys at the beach club, iguanas and small lizards everywhere, lots of bird life, and bats at dusk near Chao Pascao. This trip was so magical. We are already planning to come back next year.
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Jul 28, 2025
Andaz was our favorite resort in Costa Rica
The Andaz was our favorite hotel of the trip. The buildings and rooms were new and beautiful, spacious room with a huge walk in shower. The spa experience was very unique with a letting go prayer before we had excellent Swedish massages.