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Hotel overview

The LEED certified resort is situated on Mokapu Beach in the distinguished community of Wailea on Maui. The 15 acre resort will feature cascading outdoor infinity pools; a 15,000 square foot full-service spa with a private adult pool; apothecary retail; a state-of-the-art fitness facility; two highly acclaimed full service restaurants, including Morimoto Maui, from acclaimed chef Masaharu Morimoto; an on site water activity center; and access to championship golf and tennis, and Maui experiential tours. In keeping with the Andaz brand, guests will be met by an Andaz host upon arrival to the property, and can experience the local neighborhood culture through food, wine, music, fashion and art. Hawaii TAT Number: TA-086-330-1632-02

Property information

Year Built: 2013
Last Renovation: 2013
Accessible rooms: 11
All rooms non-smoking: 321
Double bedrooms: 86
Floors: 7
Nonsmoking rooms: 321
Rooms with internet access: 321
Single-bedded accommodations: 204
Suites: 45
Total rooms: 321
Total rooms and suites: 321

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $58.71 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed fee of $50.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum valet parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

4.5 4685 reviews
  • 5.0 star tripadvisor rating
    Nice

    Excellent service! Kind people and rooms are clean. The fire eaters were cool and the hula dancers were amazing. I love the electric black out and sheer curtains. There’s plenty of space to put up clothing and items.

    Aug 26, 2023
  • 5.0 star tripadvisor rating
    Andaz Review

    One of the most beautiful properties in Maui I have visited! Multiple infinity pools with the most beautiful backdrop view of the ocean! We were traveling to Maui for our wedding and due to the fires, we had a change in our venue. We moved to Wailea to have our wedding at the Andaz, and I can truly say that I couldn't be happier with where we ended up.

    Aug 25, 2023
  • 1.0 star tripadvisor rating
    Not worth the price tag. You’re better off staying at the four seasons. The hotel rooms are dark and outdated.

    Not worth the price tag. You’re better off staying at the four seasons. The hotel rooms are dark and outdated. The hallways are dark. We were double charged or charged incorrectly several times at the pool, as staff never confirmed room numbers of guests.

    Aug 23, 2023
  • 4.0 star tripadvisor rating
    recent stay

    came here after we had to evacuate West Maui. Pros: --the overall grounds are still beautiful -- the walkway from the valet entrance, the open air lobby, the view of the pools. --breakfast buffet has great breadth and quality of offerings, the best I've seen among domestic Hyatts --the market here has genuinely high quality goods --very good family support, including real cribs and baby supplies like wipes / shampoo. --laundry room on site was really helpful and appreciated Cons: --Surprising lack of communication between this hotel and the Hyatt Regency Maui. Front desk staff were overwhelmed, and seemed understaffed in general, and in need of more support and training by management. Management itself seemed MIA. --housekeepers, food&beverage staff, market staff, valet however all gave excellent and friendly service, especially given the circumstances --room finishings are clearly dated and the standard rooms are cramped --Pool chair parking is an issue and staff did little to enforce this --value is questionable though given it's Maui, and Wailea, perhaps YMMV regardless

    Aug 17, 2023
  • 5.0 star tripadvisor rating
    Beautiful resort that responded to help those escaping the Maui fires.

    When companies reach out to help those affected by a crisis, those are the ones I want to promote. In this case, my family and I were in Maui for my son's wedding, and we were staying near Kaanapali. The wedding venue was just south of Lahaina, and the wedding was set for Tuesday, August 8th, the day Lahaina went up in flames and roads were closed. The bride, her family, and a few guests made it to the venue just before the roads were closed in Lahaina due to the fires. We, the groom, his brother, and his wife, were not allowed through. We had to return to our condo near Kaanapali, and obviously the wedding didn't take place. The bride, her family, and many guests, ended up having to head south to Wailea, and ended up at the beautiful Andaz resort where they had arranged many rollaway beds in the conference rooms for those escaping west Maui or those who could not return due to closed roads. Ultimately, on 8/9, they offered the bride-to-be and her family a suite of 3 bedrooms/baths for less than half of the original cost. Two days later, we were finally able to join them. The resort provided soft drinks and snacks throughout our stay until the wedding was able to take place. They were compassionate about the circumstances, and didn't focus on the bottom line. Aside from all this, the resort is incredibly beautiful, and I consider myself a 'hotel snob' as I've traveled extensively and have stayed at some beautiful resorts. I spoke with other guests who had the same experience. Thank you, Andaz! If I ever return to Maui, I will definitely return to you.

    Aug 13, 2023