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Hotel overview

The LEED certified resort is situated on Mokapu Beach in the distinguished community of Wailea on Maui. The 15 acre resort will feature cascading outdoor infinity pools; a 15,000 square foot full-service spa with a private adult pool; apothecary retail; a state-of-the-art fitness facility; two highly acclaimed full service restaurants, including Morimoto Maui, from acclaimed chef Masaharu Morimoto; an on site water activity center; and access to championship golf and tennis, and Maui experiential tours. In keeping with the Andaz brand, guests will be met by an Andaz host upon arrival to the property, and can experience the local neighborhood culture through food, wine, music, fashion and art. Hawaii TAT Number: TA-086-330-1632-02

Property information

Year Built: 2013
Last Renovation: 2013
Accessible rooms: 11
All rooms non-smoking: 320
Double bedrooms: 86
Floors: 7
Nonsmoking rooms: 320
Rooms with internet access: 320
Single-bedded accommodations: 204
Suites: 45
Total rooms: 320
Total rooms and suites: 320

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Resort fee: US $54.92 per room, per night This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory Andaz Maui at Wailea will be undergoing enhancements to add 19 new villas in the northwest corner of the property. The work area is away from most resort areas (including pools, dining outlets, and event spaces). Work and equipment will be used from Mon-Fri 9am-5pm, but majority of guests will not see or hear any work because the site is far away from the main areas. The hotel staff is expecting minimal impact to guests. Please note renovation dates and times are subject to change at any time.
Advisory A minimum valet parking fee of $40 (plus tax), per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 and under stay free with adults
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Ratings & reviews

TripAdvisor traveler rating

4.5 4057 reviews
  • 5.0 star tripadvisor rating
    You deserve the best!

    This is a high end luxury experience, and... you deserve it! The experience matches the price, from the moment you step into the lounge you know it is magical. We were greeted with a refreshing lavender lemonade and lei's. The little Andaz tote bag was surprisingly useful around the pool/beach and it is attractive enough that I took it into Lahaina town with me as well. During these Covid-19 times, make your dinner reservations early. You should also make reservations for your activities, like sailing, rental cars, or if you plan to visit Wai'anapanapa state park on the Road to Hana.

    Apr 16, 2021
  • 2.0 star tripadvisor rating
    Not the same as it was. Very unfortunate.

    Unfortunately, this isn’t going to be a great review. We have LOVED andaz in the past, but with the current state of the world, they are not operating nearly as well as they have in the past visits and not nearly to the same capacity as others nearby (we stayed in the four seasons afterwards). For the cost, they are lacking greatly. The hotel is operating at 100% capacity yet only 30% at restaurants (of course this is the law!) but they should reduce capacity to be able to service those spending thousands. The food was MUCH less quality than two years ago, there were no towels available after 9am at any of the pools, they didn’t clean our room until 3:30pm (the second day they did because I had to personally go downstairs and ask them to accommodate us at a more reasonable hour). Just so very subpar for a “5 star” place. It’s beautiful to the eye but we will sadly not be returning after experiencing what a true 5 star has to offer. No staff, besides those at the valet, even said hello. Restaurant workers and waiters were rude and unwilling to even find a highchair. I personally had to find one myself at their restaurant (mind-blowing, honestly). The luau is great, but there, too, no highchair and we’re not accommodating to our family. My son ate in his stroller. To add- the price difference was only 200 more at the four seasons. The food is cheaper at 4 seasons as well, therefore it was actually more affordable than the andaz.

    Apr 14, 2021
  • 5.0 star tripadvisor rating
    excellent experience - must go to Andaz.

    amazing hotel tucked away from other tourists in beautiful wailea. don't miss ka'ana kitchen. best meal we've had in a long time. great cocktails and wine list. overall excellent experience. we're already planning return next year!

    Apr 13, 2021
  • 1.0 star tripadvisor rating
    Stay away!

    The hotel had the audacity to assign rooms at the and facing construction site. Rooms facing the main pool is too noisy. After arguing and getting upset finally was able to get a quiet room. Food is too expensive for what is was. Service did not see exist. No proper pool service at all.

    Apr 12, 2021
  • 2.0 star tripadvisor rating
    Four star not five

    This is four star hotel masquerading as a five star. I stay in several resorts worldwide and was excited to hear about another choice in Wailea. But they don’t come close to many of their neighbors.we ended up cutting our stay short and moving to the Four Seasons next door.

    Apr 11, 2021