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Hotel overview
Location
Turks & Caicos - BeachProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
2525 reviews
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Jul 14, 2025Another Memorable Visit
We have just returned from 10 nights at the Sands. Our 5th visit to TCI and the Sands and this one, like the past 4, did not disappoint. The location is ideal, walkable to town and the best beach area on Grace Bay. You stay further to the west and the town is not within walkable distance, you stay further to the east and the winds really effect the on beach experience. Sands beach is tranquility at its finest. Ovidio (GM) is doing great things, the rooms were very clean and updated and the grounds are very well maintained. He stresses high levels of customer service and his team delivers. Yudelka on the reservations team is fantastic to work with. Her professionalism and communication skills leading into and during the weekend were fantastic and very much appreciated. Beach/Pool Team. Delroy, Samuel and Johnson should be recognized for their friendliness, hard work and level of service. With most of our time spent at the beach it is enjoyable to engage with these guys on a daily basis. They overdeliver and we appreciated it! Thank you for all that you do, we are already planning our 6th trip back and cannot wait to be in TCI in July 2026!
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Jul 12, 2025Matches the Price - Honest Review
There are so many choices in Turks that everyone deserves an honest review. We just returned after a M-Fri. stay at The Sands. If you want a family friendly, affordable small resort on one of the prettiest stretches of beach in the world this might work. We were expecting more. The initial "ocean view" room we were given was on the 1st floor next to the noisy pool equipment and instead of the ocean, the view was of the staff parking lot and next door lot. +'s = Beach, ample beach & pool seating, restaurant on site, close to other hotels & shopping, comfortable beds, kitchenette, laundry in room, roomy screened in deck, pleasant bath products, small shop on premises, accommodating of room change request, on site excursion coordination, beach, revceived an apology bottle of wine and note, free parking, free shuttle to sister properties (definitely visit The Shore Club), affordable. -'s = Pools and "lazy river" are small and dated, not an over friendly staff vibe, do not count on pooside/beachside cocktail service, bed is made daily but sheets are not changed #sand, 1st floor ocean view is an obstructed ocean view on the side of the building, while not associated with the hotel...restaraunt service is also lackluster, cornhole/hammock area is hidden in back of resort and not very inviting, **YOU CAN HEAR THE CONSTRUCTION next door and while not extremely loud, it is noticeable and ongoing. Do not book here if you want a quiet tranquil spot. I would not stay here again, but I can see how it would be an ideal spot for some. Read all reviews closely.
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Jul 01, 2025Affordable resort!!
This resort was a pretty good choice for the price. It is a nice resort with beach access. Nice swimming pools and hemingways restaurant is in the property. Nice private beach area right on grace bay. Its only 1 min drive to a main area with alot of restaurants and shopping. They welcome you with a tropical drink. My check in time was delayed so management upgraded me to an ocean view room and comped me with a bottle of wine!. That was a classy move!!
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Jun 27, 2025
Good stay with a few issues
The Good: Ambiance/Vibe This hotel is one of the more affordable ones compared to the more luxury properties in TCI. While not "luxury" the resort is very nice, clean, and overall architecture/design is exactly what I was looking for: a nice accommodation that highlights a casual island-forward ambiance. I much prefer this over properties that for example, are inspired by "Italian style villas" in their design in an effort to create luxury. We are in the Caribbean so I don't want to feel like I'm in Europe, I want to feel like I am in the location I am traveling to! We had a junior suite garden view and loved the room, the bed and pillows were comfortable, the AC was very quiet, and it even had a partial ocean view! Also appreciated the washer/dryer. The terrace is a good size and the lounger chairs were very comfortable. Beach: The property is on a beautiful stretch of Grace Bay - location is top notch. Loved the selection of beach/pool floats that guests could borrow for free. Shuttle: Appreciated the complimentary shuttle to their sister properties that allowed us to dine at different restaurants Issues: -Room: check-in is at 3PM, but our room wasn't ready til a bit after 4PM due to an issue with the AC that maintenance was fixing. They did give us a complimentary bottle of wine for the inconvenience but this did throw us off as I really hoped to check in prior. On our second day, there AGAIN was an issue with the AC that required maintenance. It made me feel like the issue wasn't really fixed properly the day prior as how could this happen two days in a row? Luckily the issue wasn't that the AC stopped working, but the issue was with a leak with the machinery that caused a puddle in the bathroom. No issues after this and the front desk did check on us, but again, still quite the annoyance. -Attentiveness: Because of the issue above, we had to use towels to wipe up the puddle, so naturally we kindly requested that extra towels be sent up to replace them. We asked twice and never got them. Towels were replaced with routine housekeeping the next day - so I guess we got them eventually. Second, we were celebrating our babymoon - I had mentioned this in an email when asking a few questions prior to our vacation. I was surprised the front desk did not acknowledge this. I have never been to a hotel that did not acknowledge a special occasion. While this isn't technically a "problem" small gestures go a long way. My small disappointment was further exacerbated when we made a reservation for the on-site restaurant Hemingway's for dinner. I specifically booked Tuesday night as Tuesdays and Fridays were apparently special Caribbean bbq nights with live music. When we arrived for our reservation we were told there was no seating on the outdoor deck. There was nowhere to add a preference for seating when booking the reservation but you would think with the preparation of the night's reservations, the restaurant would assure the best tables are available for reservations as opposed to walk-ins. I opted to wait until a table opened up but again was disappointed -especially since we were also guests of the hotel. Also, apparently there was no live music that night either! It was a let down since I probably would have just came another night or not booked at all. -Pools: the pools throughout were very nice, but perhaps need to be cleaned more often. One that we used had leaves/debris in it while we used in the middle of the day -Last is there is still ongoing construction next door with the building of the new St. Regis hotel so there is noise during the day - was not a deal breaker for me but keep in mind. There was one morning the noise was so loud it woke me up in the morning. My room was not in the building directly next to the construction luckily - I can only imagine how much louder it must have been. Overall, the resort is nice, location on Grace Bay is ideal and the staff are nice but I think the place could make some considerations to enhance the guest experience.
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Jun 12, 2025
Great spot!
Let me say this stay was great! I stayed at 7 stars before, and I found The Sands service, rooms, landscaping, food, etc. so much better! From the moment we checked in they were so friendly, they gave us a cool towel, and a rum punch. We were there early so we left our bags there and went to the beach. There is construction beside, now and again its loud, but I didnt pass much notice. The room was beach view and had a screened porch. For me I loved the screened porch, it super safe for kids. This was one big thing for me compared to seven stars, its just much safer for kids. The room was clean and the upgrades are really nice! The grounds were kept very well, and there are multiple pools. Which is good as it was never busy, and again good for kids if you wanted to go to a quieter pool. We mainly sat on the beach. To be fair I didnt see much beach bar service , but didnt bother me. I just found them and asked them for a cocktail, they would bring it over. Everyone was super friendly. Hemingways was good, seemed always busy. I have been to many resorts, 4 & 5 Star mainly Turks and Saint Lucia, and here I found everyone so nice and welcoming. So keep up the great work!!