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Hotel overview
Location
PhoenixProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- 4 Oasis water park passes per suite/per night. (based on seasonality – hours on website)
- Unlimited high-speed wireless Internet access
- Athletic Club admittance (must be at least 16 years old to utilize facility)
- Valet and overnight parking
- In-suite coffee provided daily
- USA Today newspaper upon request
- Shuttle service to Arizona Mills Mall
- Unlimited credit card, toll-free, local and collect phone calls
- 20% off a golf round
- One free appetizer from our “Favorites” selection in the lobby bar when you purchase two drinks of equal value
The above list may not be comprehensive. The hotel can provide the current fee and inclusions upon guest check-in.
Ratings & reviews
TripAdvisor traveler rating
1719 reviews
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Jul 03, 2025Arizona Grand resort
Lovely sleeping area. Beds were comfy so comfy the teenagers didn't want to get up. Added fees at the end of the trip...thought I paid them already but needed to go catch my flight. 180.00 per room with no explanation just resot fees. Food expensive over 20.00 per item . Drinks about the same. Microwaves available but you need to ask for one...10.00 to rent. Pools and water park are fabulous.
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Jun 28, 2025
Staycation
Nice wave pool,water slides & lazy river The gift shop in the lobby area has lots of nice items to choose from Kids chicken strips poolside are a nice large portion & pretty tasty Rooms are a bit outdated & the coil hide a bed is rough! Staff is friendly especially Corina out by the pool Connor took us up & back in the van to Rustlers Rooste He was awesome!!!
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Jun 16, 2025Wet, Wild and Fun!
Did a fun staycation with my grandkids. Had a blast at the water park sliding down the numerous water slides, wave pool and then relaxing in the lazy river. They also have numerous regular swimming pools throughout the property. The grounds are beautifully maintained. Room accommodations were fabulous in our 1 bedroom suite (slept 4). Room was clean and appeared to be updated (carpet and furnishings). Staff was wonderful and nice from check in, outdoor waitresses and life guards even the night bellhop gave us a golf cart ride back to our room after losing our key. . Had a great meal at Rustlers Roost nearby restaurant on property grounds. Will do it again. Just a fun way to stay cool in the desert heat.
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Jun 08, 2025Disappointed
This place was a disappointment. The worst part was the layout which made the walks to the room with luggage or to the water parks a nightmare. The water park entrance is on the opposite side of the parking lot, there are limited spaces to park and you end up having to walk miles to get in or to your room. Speaking of the water park, there were far too many people in there and it looked dirty so we decided not to go in. The lazy river had so many people in it all the floats were touching and the water was a gross color. The smaller pool by the room wasn’t much better and was definitely dirty also. The rooms were fine and a bit dated but there were no sheets on our bed other than a flat sheet so the mattress kept being exposed and it was dirty. We would not stay again.
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Jun 06, 2025
Another fantastic visit with our grandchildren.
We’ve stayed here multiple times and this time was as great as all the others. The staff are all friendly and helpful, the rooms are clean and well appointed. The water park is great. All the young kids working in the park were hard workers. Everything is pricey here but you have to expect that when you consider the beautiful grounds and facilities.