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Hotel overview
Alexandra resort is in Providenciales in the Turks and Caicos Islands. The British Overseas Territory lies 575miles south of Miami, and 425 miles southeast of Nassau, Bahamas, just north of the Dominican Republic. Direct flights to Turks and Caicos originate from major cities and gateways from United States and from London (Gatwick and Heathrow airports) year-round.
Alexandra Resort invites you to enjoy the best resort facility on one of the world’s most acclaimed beaches, Grace Bay Beach. Of all the Turks and Caicos resorts located on exclusive Providenciales, only a few offer the perfect combination of a beachfront location, spacious suites, and a wide range of amenities and services to include the stay at Alexandra Resort and play at our other all-inclusive sister resort: Blue Haven Turks and Caicos.
The resort’s spacious suites are distinguished by high ceilings and large balconies and terraces.The experience of staying at Alexandra Resort is a unique one. Resort amenities include a lagoon-style swimming pool, tennis and pickle ball courts, five restaurants, a spa, 24-hour front desk, a fitness center,non-motorized water sports and Wi-Fi property wide. Customer service is paramount, and guests will enjoy personalized service from our attentive and friendly staff who strive to make everyone feel welcome.
Location
BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
INCLUSIONS - All-Inclusive experience includes:
• Resort accommodations inclusive of all taxes and service charges.
• All meals at any of the resort’s five restaurants.
• Unlimited domestic and premium beverages at any of the 7 restaurants, 4 bars, and 1 swim up pool bar.
• *In-room fridge stocked with water, soft drinks, and local beer.
• Grab and Go Snack Village
• Sandpiper Kid’s Club and activities.
• All-inclusive access to sister resort, Blue Haven (dinner reservations required).
• Shuttle between Alexandra Resort and Blue Haven.
• Wi-Fi throughout the resort.
• Non-motorized watersports including water trampoline, snorkeling, kayaks, hobie cats, sailboat,
and stand-up paddle boards (SUPs).
• 24 Hour Fitness Center
• Day and Night Tennis and Pickle Ball Courts.
• Guest Bicycles.
Ratings & reviews
TripAdvisor traveler rating
1724 reviews
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Jun 24, 2025Memorable trip of a lifetime - 10 out of 10
We arrived at the Blue Haven resort on June 18th for a girls' trip to celebrate our 50th birthdays. This resort was dreamy. We stayed in the 3-bedroom penthouse. It was amazing and very spacious. It was also close to everything, making it convenient to run up to our room if needed. The food at both of the restaurants was really delicious. There was a lot to choose from, and we enjoyed all of our meals. The beach was very relaxing and beautiful. We had fun doing water aerobics in the pool one day, visited the sister resort another day, and had the best time on two excursions: The half-day snorkel to Iguana Island (sooooo fun) and the kayak through the mangroves looking at turtles (this was amazing). Both were the best experiences ever. We appreciated that our resort was quiet, relaxing, and beautiful. If we wanted more action, we could take a free shuttle over to the Alexandria resort. We ate amazing food, had delicious drinks, and relaxed on the beautiful beach. We also enjoyed every evening after dinner sitting around the gorgeous fire pits. We loved that so much. Shanika checked in on us to make sure we were enjoying our stay. This was a 10 out of 10 trip! Thank you to the Blue Haven resort for a memorable trip.
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Jun 23, 2025
Paradise
Our time spent at Blue Haven was truly special. We stayed in penthouse 501 and it was perfect! Our mornings started with Gerald’s perfect eggs, and exceptional service by Garth and Kelly. We spent most of our time at the beach. Rodney and Pedro always took care of us, and were excellent hosts. Bens, Rice, and Micah, working the water activities, made us feel special and were lovely. We paddled board, kayaked, and enjoyed the trampoline. Brandon guaranteed an extraordinary dinner. We were celebrating a birthday, and Shaneka went out of her way to make sure our birthday boy felt special! We loved her detailed attention. For us, a chill evening was all we needed. We enjoyed cocktails and special kid drinks made by Yessica. Our family is already planning our next trip. As Perdo said, “ you have to leave to come back,” and we sure can’t wait to return!
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Jun 23, 2025Nice anniversary stay
Blue Haven is a beautiful property with a lot of great amenities. This was our second time trying an all inclusive as a couple and though a lot was great, some parts of it were underwhelming. For the price we paid we were shocked that there is no airport transfer. Be aware you NEED cash for taxis. They’re shared taxis $43 for 2 from the airport (a bit steep in my opinion for the short shared ride). You’ll stop at every resort before blue haven as it’s the last one on the route. This wasn’t the best start to our trip and luckily we had a small amount of cash. We had to take a shuttle to the casino where the only atm is located. Bring cash!! The rooms were average. Housekeeping came daily to freshen our room. They didn’t clear as much old food/garbage as we would’ve liked but this was minor. I do wish they had a do not disturb sign to hang as housekeeping woke us up a few days of the week. The beach was nice and quiet. We actually enjoyed blue havens beach more than Alexandra since it was quiet and fairly open. Blue haven pool was also more enjoyable so we’re glad we chose this resort. The pool servers and bartenders were kind and made great drinks. Smiley and Tweedy were entertaining and engaging each day at the pool. I wish they stayed to play more music as it was always good! They could do with a few more lounge chairs at the pool but this was a minor issue. The food at blue haven was just okay. We expected a little more upscale due to the cost of our stay but nothing was bad. We were underwhelmed by Fire & Ice which was the restaurant we were most excited about. Breakfast is just ok. More variety would be nice. Danielson and Kellie served us multiple days and were great, always nice and quick to get us what we needed. A lot of the sauces at Fire & Ice were too sweet for the dish which made the food not as good as we were hoping. Black Rock and Fish Deck were delicious we wish we had tried them sooner so we could repeat! Fish deck took over an hour to get our food but it was worth the wait honestly. Jordan at fish deck and Sonise (I hope I got this right) were great. Yessica and Natalee at the pool bar were great. The espresso martinis at 360 bar are to die for!! Rodney and Pedro served us at the pool and beach and were the most energetic and engaging employees we encountered (besides smiley and tweedy) Be aware on Sundays there’s really not much open. You have brunch at blue haven 12-3 but no other food is open till dinner time. This was disappointing for an all inclusive we would’ve liked some more options throughout the day. Also Italian night at fire & ice is Wednesday - we should’ve paid more attention since we’re Italian we weren’t exactly thrilled for our first night theme dinner. Salt kitchen was good I just wish it was a little more accessible from the pool. We would’ve liked to see more live music at night or other sources of entertainment. It seemed Alexandra had more of this. The ultimate indulgence spa package was amazing. The best massage I’ve ever had (I don’t say this lightly). Highly recommend spending a couple hours at the spa it’s quiet and private. Overall our experience was nice. We didn’t experience as great of service as we expect at an all inclusive but the handful of people names here did help make our stay enjoyable. The manager was also lovely to check in on us a few times and remembered us when we met. She set up a return taxi for us which was helpful. We probably wouldn’t opt for the all inclusive again but if we did, we’d take advantage of the Alexandra restaurants much more frequently!
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Jun 22, 2025
BEST RESORT
We had an AMAZING trip. It was our first time to Turks and Caicos and we feel like we picked the perfect resort. Yessica our bartender was absolutely amazing. Her and Pedro were so attentive and friendly they made our experience top notch. We will definitely be coming back to this resort and this resort only because of the incredible service! We highly highly recommend!!!
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Jun 22, 2025
10/10 Best Resort and Island
Truly, the friendliest people and staff anywhere I have ever stayed! Would recommend this resort over and over again. This was our 2nd time coming here, and I will be returning. Shaneka is absolutely wonderful and will ensure that you are taken care of and that everything meets your expectations. Natalee is the best at the swim-up bar. She was there when we came 2 years ago and did not disappoint then either. She makes the best drinks, and her service is impeccable! Overall, the resort is beautiful and well-maintained. There is nothing you have to worry about, and that is how vacation should be!