TripAdvisor traveler ratingbased on 8561 reviews
At Dreams Sands Cancun Resort & Spa - All Inclusive guests will enjoy elegantly appointed rooms with breathtaking ocean views, international gourmet dining and Unlimited-Luxury®, all set on a stunningly beautiful 650-foot stretch of pristine private beach. The resort provides amenities such as two swimming pools, an on-site spa and fitness centre, the Explorer's Club for Kids, countless daytime activities and exciting nightlife. Indulge in the world-class Dreams Spa by Pevonia® providing ultimate relaxation and a range of amenities and treatments such as a Hot Stone or Swedish massage.
Location: In the heart of Cancun’s Hotel Zone, set on a 650-foot stretch of private beach. Approx.25 minutes from Cancun International Airport.
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating8561 reviews
We wanted to run away
My friend and I had the opportunity to run away for a bit. They were having a wonderful deal on this resort so we went to it. The food was ok, the people were friendly. It is a great place for kids and families. We had fun there. Roger the guy running the Hobi-Cat was phenomenal. He was nice to talk to and even took us to a little spot to snorkle. The only issue we had was when there were bugs in our room. I noticed them and we went down to VIP services (my friend is a VIP member) and we got handed off to another VIP CSR and he said he would call someone to take care of it. NP. 20 minutes later my friend realizes she forgot her glasses at the VIP table. She goes down there to mention that we haven't seen anyone or heard anything. He said he would take care of it. So after an hour we both go down there and he actually said that someone had been up there. I explained that i was there the whole time and no one was there. He then goes to the concierge and we explain the situation. He went up and he changed our room for us. That night we got turndown service which was nice.
Birthday celebration for wifey
Beautiful beach and very attentive staff. I must give a shoutout for Oscar who bartends in the preferred club bar and to Teodoro who manages the Gaucho restaurant. I could go on and on with kudos for each and every staff member of this hotel resort!!! Thank you so very much for a wonderful vacation!!!
Great time with good people
Stayed at Dream Sands for 5 days we had a ocean front king with balcony. On the way to the resort everyone was commenting that it has one of the best beaches in Cancun and they were right. Room was clean with good amenities. During breakfast Alberto and Abi took good care of us at the World Cafe. Nathaniel at Potifino was excellent. Gerardo, azucena, Carlos and Cristian at the Patio and Gerrardo at front door was amazing as welll. I’m sure I’m missing a lot of people here but the staff is top notch and they made sure our stay was a vacation remember. Will stay here again in the future. Lara fam
Excellent. Fer, Sofia and Geisly were just wonderful with pir 6 year old and 3 year old. Thank youbfor everything. The beach beautiful. Although a bit understaffed those fighting on the front line were spectacular
It was our 19th Wedding anniversary and we scheduled a romantic dinner on the beach. The experience was amazing. It was so romantic and peaceful. Our waiter Aolalborto went above and beyond to make our experience magical! We were lucky and even saw fireworks but that wasn’t part of the package. :)