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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.

- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.

The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.

Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.



Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200


Hotel details


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Hotel advisories

Advisory A minimum self- parking fee of $17 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.5 23277 reviews
  • 2.0 star tripadvisor rating
    Ever had a job you hated?

    Housekeeping staff seem mostly miserable. That’s not necessarily a problem but it might impact their performance as we had several problems. First, they do not clean the coffee makers. As a result ours had a greasy scum in it and when we alerted the front desk they offered a free coffee or replacement maker. Meanwhile, over the course of the next 5 days , the coffee maker was never cleaned or replaced. Shouldn’t this have been done based on the complaint? Second, housekeeping left our door open the following day. Perhaps they had left the room to get toilet paper and forgot to return because we had no tp after the room was serviced. We requested some via text which eventually arrived about one and a half hour later. Notwithstanding the poor housekeeping, the pools were nice, food at diner okay, and the balloon animal guy a highlight. Im not sure the family suites are worth the extra money, but they offer more room and a larger fridge n sink which come in handy. Separate rooms for toilet and shower is an excellent feature. The hotel is too far from the parks but close to Volcano Bay. If thats enough for you, then go for it. Otherwise, shop around.

    Jul 01, 2022
  • 5.0 star tripadvisor rating

    If we had it to do over again it we would have stayed 4 days at Universal and none at Disney. Disney is geared for 22 to 40 year fanboys. My middle son got yelled at by a stormtrooper on " active patrol" if you have a young family go with Universal. We worked hard just to get kids pictures with there favorite character at Disney. Universal we had no problem whatsoever

    Jul 01, 2022
  • 5.0 star tripadvisor rating
    Volcano Bay & Resort Stay

    Everything about our stay at Cabana Bay and visit to Volcano Bay was FANTASTIC for our summer vacation. From our smooth & fast check-in, ticket pick up, early admission to the park, comfortness, cleanliness, food & service was great, pool amenity awesome, shuttle buses, our hotel room view of the Volcano was amazing, and overall Friendliness. Thank you so much we will be back again.

    Jun 29, 2022
  • 4.0 star tripadvisor rating
    1st time visitor

    Everything was nice hotel could have offered a couple of movies for free for enjoyment would be nice. Pool areas were nice and clean. Like the fact had plenty of life guards on duty and DJ was great. Staff was very friendly and knowledgeable.

    Jun 29, 2022
  • 1.0 star tripadvisor rating
    Save yourself the trouble

    Honestly just go somewhere better, trust me it’s worth it. Unless you really want to utilize a back pathway entrance to Volcano Bay that bad. This place was not what it seemed it would be at all, and I’m and not okay with how my trip turned out by choosing to come here… They also overcharged me!! Keep that in mind.

    Jun 28, 2022