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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.

EXCLUSIVE THEME PARK BENEFITS:
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.

The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.

Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

 

Location

Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum parking fee of $21 plus tax, per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.0 24547 reviews
  • 2.0 star tripadvisor rating
    Disappointing

    Love the mid-century vibe, but it’s getting a little run down. Housekeeping was awful! Didn’t make the beds or clean the room one day and said we had a Do Not Disturb sign which was not true. Waited forever to get clean towels sent to the room. Not the best experience after being at Universal all day.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    Fun, retro experience.

    We loved the mid-century decor throughout the property. They did a great job with that. We has an 8th floor 2-queen bed room facing Volcano Bay. The view was a highlight. Our reservation across the street at Aventura was not fully executed, and they were full, so we checked at Cabana Bay across the street. They took care of us and had a room ready to check-in at 1:00 PM. Room was clean, and bright, and we really enjoyed the retro touches. We will bring our own pillows next time, and will not hesitate to book here again. Bus transit to parks was convenient. Also, Vy at the front desk was very personable and very efficient.

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Lovely hotel, will return!

    Everything about staying here was great. The key cards are personalised and you get to keep them which is a nice touch. The rooms are a great size for a family of five or even 6! There is a proper storage area for your luggage and plenty of space to move around. The kitchen facilities are good but we didn’t use them much. There is a fridge and a microwave. The laundry facilities were great $3 per cycle and you can pay by card. Wish I’d bought detergent earlier in the holiday though. Again to buy on site is $3 per wash as they come in individual sachets so not expensive but my son needed a sensitive skin detergent which was easily available at Walmart. I left behind the excess for others to use. I would have packed less if I’d known how good the washing facilities were before going. The pools attached to the hotel were lovely and the kids enjoyed the lazy river and the pool with the slide. Volcano bay is a very short walk away from the internal family rooms in the continental building. Parking was easy, there was always a space. I really loved staying here and would love to return.

    Feb 24, 2024
  • 2.0 star tripadvisor rating
    Mattresses were👎👎👎👎👎

    The mattress was sunk in at the center, and very, very soft, No support at all..my husband kept rolling into me. None of the buildings are marked, we had to slow down to see the building names on small plaques outside each bldg. The staff was very nice and helpful, that was the only plus.

    Feb 21, 2024
  • 1.0 star tripadvisor rating
    Horrible

    As a UO member, my stay was horrible. We picked a pool view and got a view of a laundry mat. We was not notified that there was no more pool view rooms until we called about it.The bathroom doors didn’t close and the shower and tub ran at the same time.

    Feb 19, 2024