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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 6789 reviews
  • 5.0 star tripadvisor rating
    Jamaica trip 2021

    This is my fourth time visiting Rui Palace Tropical Bay. I absolutely love this place. This resort is beautifull and right on the beach. The sunset views from your balcony are amazing. Check-in was smooth, thanks to Kimberly at the front desk. My special request to be in the building closet to the outdoors spa table and close to my bestie was honored at last minute notice. At the buffet there are many items to choose from at each dining service so you can't go hungry. I ordered a ceaser salad and chocolate raspberry cake every night from room service. Shout out to the best waitress Natherine. She has been there each year I've visited. She remembered my bestie and me from previous stays. She is very attentive and took very good care of me. A beautiful personality. She made me fresh ginger tea. Awesome. Ask for her in the main buffet dining room.. Omar a waiter in the main buffet dining room was "Johnny on the spot" to help the day Natherine was off. Water Zumba and Aerobic helped me work off my perfectly made breakfast omlette. I ate lunch the Jerk chicken hut on the beach. The resort staff walking the beach to serve you cold refreshing drinks all day. Skinny legs, the life guard at the pool and beach was very helpful. Christoph was very entertaining. The mini fridge is stocked twice a day. I'll definitely be back.

    Oct 24, 2021
  • 1.0 star tripadvisor rating

    BEWARE of drinks!!! I was roofied wood alcohol or something else! I had one shot and a few sips of my drink of purple rain and I was unconscious for 6 hours. Vomiting, could not walk, passed out. Some of this would be on video! Riu manager of Spain had only an apology of what happened and it should of been reported to front desk! I could of died in this situation, but nothing is being done!! BEWARE, this could of never happened to me! Both my husband and myself are furious this happened and somebody at the Riu did this to my drink!! BEWARE!!!

    Oct 24, 2021
  • 5.0 star tripadvisor rating
    Great time!

    We were there for a week in September 2021, during the COVID period. The resort staff was awesome in keeping us safe during our stay. My wife (Janet) and I (Ted) would like to give credit to the resort staff by recognizing a few of the ones that went out of their way to insure that we had a great stay. It was amazing how many of them knew us by name. The names we can remember are as follows: Diamond and Bubbles went above and beyond to insure that we enjoyed ourselves, Storm, Donnel, Spotlight, Kristoff, Damion, Santana and a life guard that we didn't get his name. We had a great time and we are going to make the attempt to come back!

    Oct 21, 2021
  • 5.0 star tripadvisor rating
    Very Comfortable and clean

    We arrive on 10/14/21 and staff was very helpful. Rooms very clean, alcohol and beverages in the room. The only issue I had was I reserve a King size bed and when we arrive it was two twin size beds pushed together. I tried to sleep on the bed the first night and it was uncomfortable, I reported it to the front desk and they immediately corrected the issues. They place a form mattress over top of the bed that mad it very comfortable. HouseKeeping clean the room everyday. My view was beautiful, when you wake up in the morning the resort staff is outside cleaning the pool, sanitizing the whole resort to make the guess feel comfortable, and the beach was absolutely amazing.

    Oct 20, 2021
  • 3.0 star tripadvisor rating

    Due to covid we had to wear a mask on and off in certain areas lost plastic card to get into room so Andrew at front desk was gonna charge my room .H e was very unprofessional and not courteous at all .I explained to him I stay at Riu all the time in Mexico and Aruba he didn't care not very personable and not nice

    Oct 20, 2021