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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 6758 reviews
  • 3.0 star tripadvisor rating
    Not that great

    They advertise 24 hour room service but took it away because of COVID and have liquor dispensers in room and took that away because of COVID. WHY DIDN’T THEY TELL ME THAT BEFORE I CAME OUT HERE??? Because I wouldn’t have pick this place for vacation. They said they had transfers included. I had to pay to get here. The entertainment was the same all 12 days rim shot band not that great. Water ballet was awesome!!! It had a lot of pizazz!! Some of the staff had major attitude problems. They are rude. Food was pretty good. Japanese food sucked! Italian very good and steakhouse was good. Buffet was ok. I probably won’t come to this hotel again. I will know better next time. Average nothing special resort.

    Sep 19, 2021
  • 4.0 star tripadvisor rating
    Long overdue Vacation

    COVID protocols were in place and strictly adhered to. The food was very good; especially the Jerk Hut . The Jerk Man was excellent in cooking his chicken and sausage. The Steak House speciality restaurant was also excellent.

    Sep 19, 2021
  • 5.0 star tripadvisor rating
    Great stay

    Place was amazing. Nice staff very clean. A group of us will be returning next year. Great selection of food from the buffet to the 4 restaurants in site. Live music and entertainment every night. Great drink selection

    Sep 18, 2021
  • 5.0 star tripadvisor rating
    GET AWAY!!!!

    I’m tell you it’s was my best trip for all time the entertainment was the best Donwel and Khristopher I’m telling you I’m going back October just to have more fun the bartender and server was also great

    Sep 16, 2021
  • 5.0 star tripadvisor rating
    Absolutely breathtaking

    Very accommodating resort and so peaceful The food was excellent each and every night the only thing I would have like to see is more entertainment during the evening but other than that I couldn't find anything to complain about

    Sep 15, 2021