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Hotel overview

Grand Park Royal Cancun hosts 346 ocean view or beachfront luxury guest rooms & suites. The resort is located in the warm white sandy beach and turquoise crystal clear water of Cancun. Great facilities and the famous Mexican hospitality make this place the perfect spot for vacations. Royal Tower is the hotel’s adult-only accommodation option and The Villas are suitable for travelers in the need of a little more pampering and privacy.

Grand Park Royal Cancun features an All-inclusive plan with unlimited meals, drinks & snacks. Guest enjoy in the five restaurants: buffet-type one, three a la carte and one Prime Rib House with extra charge. The Café sole serves sandwiches, pastries & ice cream. There is a 24-hour room service (One service free daily), daily restocked in-room mini bar, WiFi Premium ($), live entertainment, kids activities, a fully equipped fitness center ($), a spa & yoga studio & two dreamy swimming pools.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 1974
Last Renovation: 2006
Accessible rooms: 2
Floors: 7
Total rooms and suites: 346

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The Municipal Government of Benito Juarez (Cancun) will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 16779 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent all round!

    Lovely hotel with excellent staff / service. Special shoutout to Medel, Eyra and Ricardo for making our stay extra special by going above and beyond for us. Lovely food with good choice available throughout the day, good drinks selection and good location! Would definitely come back.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay!

    We loved everything about this place. The Villas with the private plunge pool were amazing. Can’t wait to go back. Yajadira our butler knocked it out of the park and the staff felt like family.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ⭐️⭐️⭐️⭐️⭐️Truly Amazing Stay, Can’t Wait to Come Back!

    We had an incredible stay at Grand Park Royal Cancun and can’t wait to return! From check-in to check-out, the service was top-notch and the staff made us feel so welcome. A HUGE thank you to our butler, Sarah, who was so kind, helpful, and full of great tips to enhance our stay. She made everything easy and truly went above and beyond. Fermino at the omelette station is a total pro. He handled multiple orders at once with such skill and a big smile every morning. He made breakfast a fun part of our day. We also loved Hector from valet. He was the first person we met when we arrived and he immediately set the tone for our trip. He’s super friendly, informative, and just genuinely kind. He helped with our bags, drove us to the Adult Tower, and gave us lots of helpful info. We were happy we saw him again on our way out. His warm goodbye reminded us how special the whole team here is. There was also a sweet woman at the café in the mornings (we didn’t catch her name) who remembered us and our orders. That small personal touch meant so much! The Adult Tower was peaceful and relaxing, and the entire resort was clean, beautiful, and well-maintained. Every staff member we interacted with made us feel genuinely cared for. We’ve already told our friends about this place and will absolutely be recommending Grand Park Royal Cancun to anyone heading to the area. Already dreaming about our next visit!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort

    We went for a bachelorette party and while it is a very laid back relaxed vibe we still had so much fun. The resort is beautiful, the staff is friendly. William at the hibachi restaurant was so funny & so friendly. Our butler, Yajahira was incredible!! She went above and beyond for us & truly felt like family. So thankful for her & I hope we get her again if we go back!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I’ll give them a fairly good

    The reception at the initial meeting not welcoming. As most of us that went was disappointed at the rooms we were given because we’ve been to other places in Cancun and getting here this year , we were disappointed.

    Jun 30, 2025