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Hotel overview

Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, 5 star Jamaican paradise is filled with never ending service and endless luxuries. It's sure to please those in search of the world's finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to all-inclusive, all-suites, adults-only paradise, rich in luxurious personalized butler service, 24-hour gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure. 

Location

Montego Bay-Beach
Sangster International Airport (MBJ) : 11 miles

Property information

Year Built: 2008
Floors: 4
Total rooms: 295

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Adults Only Resort.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
 per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
 without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
 per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
 without reimbursement or refund of the remaining nights.  

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

  • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
  • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
  • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 9716 reviews
  • 5.0 star tripadvisor rating
    Great hotel, people, and food

    During our trip we had lots of fun with the entertainment each night. With the help of our butlers Alain and Andre we were able to get the full experience, they were amazing and attentive. Each restaurant had amazing food as well as the buffet which offered different foods each day. We would definitely come back to this resort and recommend staying here!

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Friendliest, most accommodating, most amazing staff members we have ever met at a hotel

    We had an amazing time experiencing the Iberostar Grand Hall Resort but it was truly made incredible by the dedication, friendliness, and overall vibe brought by the staff, especially our butlers Andre and Alain. Both butlers were in constant contact asking if there was anything they could do to make our stay better and no request was too small, whether we needed ice, refills to our room, help with any of the amenities Andre and Alain were on top of it. We would come back again just to see their smiling faces. We also had the immense pleasure of meeting the concierge, Jessica on our very first day. She scheduled us for the 90minute presentation and was able to offer us a 50 min couples massage as incentive. We could not refuse her, she was so friendly and made us feel so welcome. Our welcome breakfast with Cassandra was incredible, she was truly interested in us and did an incredible job sharing the different VIP options available to members, if it were in our budget we would have joined right away. We are so sad to be leaving but feel so incredibly lucky to have gotten to experience Jamaica through Iberostar. We look forward to seeing Andre, Alain, Jessica, and Cassandra on our next trip to Jamaica.

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Toni Ann Lobby bar

    Heyyyy I’m here from Virginia and I can’t wait to have a blast I got here ate at the buffet and got to the bar in the lobby and meet Toniann behind the bar and she got me riteeee she was very friendly meet all of our needs and made the drink that rum punch hit the spottttt I will be back every day to see my girl Toni in the lobby

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    The best butler experience ever!

    This is a real lifetime experience. We had everything we could ask for from food, drinks to the butler service from Andre and Alaine. We have already talked about coming back next year with hopes of having the same experience as this year. I have recommended this place to all of my friends and family.

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Birthday 2024

    10/10 Highly recommend! From the moment I arrived, I was greeted with great energy from Verono. She promised a great visit and she was absolutely correct. My butlers were Rushane Andre and Alain and each of them seemed to go above and beyond to make sure I was enjoying my stay and even checking in on me safety wise as a solo traveler. In fact I think the staff in general were all very attentive to that little detail. My concierge Krystal along with the butlers made sure my birthday was enjoyed the way seen fit. And the entertainment dude Kash was a joy as well. I wish I could name everyone who helped make this birthday special.

    Jun 18, 2024