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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating15362 reviews
Incredible Stay at GP Jamaica
Incredible trip at Grand Palladium Jamaica. Everyone at the kids club especially Monique Phaedra and Shakira were so sweet and engaged with daughter. The bar tenders, wait staff, entertainment staff, hotel concierge, house keeping, wonderfully accommodating and kind! I would 100% return to this resort it is perfect balance of laid back but with optional entertainment. Very clean, good food, fun staff. Just perfect. Thank you to all who gave us a wonderful vacation!
Family All Adult Vacation
Overall we enjoyed all aspects of the resort. The beaches and pools locations provided a variety, experience relaxation or to be in the middle of music and activities. One negative is the timelines of food prep / service at the all carte restaurants was slow.
Great resort all around
Had a wonderful time here with my wife. Staff, amenities, food, rooms were all wonderful. It is a large resort so you need to walk around to see where all the restaurants and beaches and amenities all are. But had a wonderful time, it was very clean. Kids zone/pool being separated from main pool is great for going with or without kids. Would definitely go back again.
The most horrible resort stay I have ever experienced.
From the food, accommodations to customer service it was an absolute horrible experience. Even the kids club was a nightmare. Please just book some where else. It was a group of 35 of us and not one of us had a positive experience. Some were neutral but we all agreed we will never return. Side note: no elevators ( important if you stay on the 3rd floor)
Trip to Jamaica
So it’s our second trip in Jamaica and me and my sisters are enjoying every second of our stay we didn’t do much of the shows we did in September because we all agreed to stay at the infinity to see Collette in the entertainment doing her amazing job my sisters love her dancing and her approach to the guests and us also it’s marvellous we came this time for two weeks and we love it, we will recommend to others also because we had a memorable trip thanks to Collette for her service!!we will always come back.xx