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Hotel overview

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an ADULTS ONLY hotel, exclusively for adults over 18, you can enjoy on your own with a wide range of leisure activities, such as fresh water pool, chill out bar on the beach, jacuzzi, sauna, gym and wellness center 'Renova Spa' with different treatments and massages.

The hotel offers high quality service guaranteed by RIU, as our All Inclusive, in which the client's comfort and enjoyment are the most important. Therefore you will have the chance to eat at the buffet restaurant a variety of delicious dishes, and taste the best cuisine that our chefs prepare at the theme restaurants.

If you come with your partner or with friends, you will have a great vacation. The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving and more water activities. During the day you can enjoy the entertainment program, and by night you have different activities, as live music, or perhaps you prefer to dance in the disco at the best rhythm of Jamaica. If you like Golf, close to the hotel you'll find four golf courses with great views.

In the Hotel Riu Palace Jamaica you will discover the magic of this wonderful island. Enjoy the best offers of Jamaica and spend some relaxing time at the hotel.

Location

Montego Bay - Beach
Montego Bay Airport (MBJ) : 2 miles

Property information

Year Built: 2013
Total rooms: 288

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
Advisory Riu does not allow Spring Break Customers
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 4550 reviews
  • 5.0 star tripadvisor rating
    birthday trip

    I loved everything about it. Will be returning ! Everything is exactly what it looks like online. Hospitality was amazinG

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Had a great stay!

    Had such a great stay at the RIU palace. The food was top tier. Staff was so amazing and attentive, I’d absolutely stay here again! Thank you so much for a memorable and fun vacation!

    Jun 20, 2024
  • 1.0 star tripadvisor rating
    Hard Pass

    We went there for our honeymoon. When we arrived they told us our room wasn't ready yet. It took 3 hours to get into our room... Only to see that our luggage was not in the room nor in the lobby. After ANOTHER hour we finally received our luggage. Like I previously said, we booked this trip as our honeymoon... with that being said I had called a month ahead and notified them on top of our reservation stating it. They stated we would get a honeymoon suite. We had the most basic room, comparable to a holiday in. When we checked in the lovely employee stated to order room service in the morning. We called to order and we were advised the resort didn't have room service.... The restaurants had HORRIBLE FOOD. The "steak house" was part of the buffet roped off and the steak was so tough we couldn't even cut it with a knife. Jamaica was beautiful but this trip was an absolute let down for our honeymoon unfortunately.

    Jun 18, 2024
  • 3.0 star tripadvisor rating
    My clothes were damaged by cleaner

    I enjoyed my stay at this hotel and the only thing that spoiled it was discovering my clothes had been sabotaged. This was after discovering the cleaner had left a large clear plastic bag of dirty bed sheets in my wardrobe when she had no reason to open my wardrobe door, never mind leaving a bag of dirty sheets in there. If it was just left in the room she may have forgotten it, but to leave it in the actual wardrobe makes me wonder why. On discovering this, I promptly called reception and they sent the cleaner up to my room accompanied with another lady who I assumed was a supervisor and I explained that the bag in my wardrobe shouldn't have been left there and the cleaner didn't have anything to say about why it was left there and denied that the sheets were dirty ones, but they clearly were. The supervisor made an apology but the maid didn't and looked terrified and still couldn't say why they were left in the actual wardrobe. I always leave the sliding wardrobe doors shut when I leave the room. The day before leaving and packing up my clothes I noticed that 2 items of clothing were damaged. These items are new and were not ever worn before or on the holiday and when I was folding them up I noticed what looked like bleach spots on my light blue shorts and the drawer string ties in front of them. Also one of my swimdresses had a slit mark at the back near the horizontal seam and this is clearly a cut with something sharp like a scissors. These items are new and were never worn and I would have noticed them before when I packed for the holiday and certainly would not have purchased them or packed them for my holiday if these flaws were already there and feel they were sabotaged by the cleaner as she was the only one who went into my wardrobe. I didnt report her at the time as I didn't want any commotion, but feel I should report it here. This cleaner was of Indian heritage in appearance but may be Jamacian.

    Jun 18, 2024
  • 5.0 star tripadvisor rating
    Perfect in every way

    I will try and keep this brief if you are looking to go to jamaica this is the place to go i have been on a lot of all inclusive holidays and this was by far the best ever it was perfect in every way from the minute we got there every one and i mean everyone were so friendly and helpful,rooms were bright and comfortable ,the food whether in the buffet or in the speciality resturants was spot on and i have never seen such a clean hotel and 24hr everything if you want anything at all just pick the phone up thank you to all the staff

    Jun 11, 2024