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Hotel overview

Secrets St. James Montego Bay presents guests with a peaceful, relaxing oceanfront setting surrounded by the crystal clear waters of the Caribbean. The resort’s classic décor and echo the sophistication of the island's British colonial era with sumptuous suites and the ultimate in amenities with the Unlimited-Luxury® of gourmet restaurants, bars and lounges, and the paradise of Secrets Spa by Pevonia®. For those wishing to turn up the excitement, there’s the Secret’s Wild Orchid Montego Bay Resort right next door with its welcoming Jamaican vibe.

UNIQUE SELLING POINTS

• AAA Four Diamond award-winning resort since 2011

• Just 15 minutes from Montego Bay International Airport

• Exclusively situated on Montego Bay’s breathtaking peninsula, surrounded by the Caribbean Sea

• Luxurious all-suite resort with a British Colonial design featuring stunning ocean and ocean front views

• Romantically inclined, reserved, yet relaxing atmosphere

• Free-flow access for guests to Secrets Wild Orchid’s facilities next-door

• Butler service is available for all room categories*

Guests staying in the Preferred Club Swim Out or higher room category will receive personalized butler service at no extra cost. Guests staying in Junior Suites and Preferred Club Junior Suites can purchase the butler service for an additional cost.

• Promenade between both resorts featuring shops, restaurants, piano bar, theatre, game lounge and more

• Authentic Jamaican jerk chicken & beef patty carts at the beach and pool daily

• Boasts a 300-yard dedicated beach area with calm water that’s perfect for swimming, snorkeling and water sports

• Guests have access to the resort’s private catamaran (additional costs may apply)

• Recently enhanced spa featuring unique spa cabins, a yoga garden and more

• One of two Secrets Resorts & Spas in Montego Bay

• Features 3 Wedding Gazebos, 2 of which are on the piers overlooking pristine waters

• Boasts a state-of-the-art convention center, approximately 10,000 sq. ft.

• Located within close proximity of 5 major championship golf courses, 3 of which are world-renowned

• Situated near Montego Bay’s famous “Hip Strip” and other local points of interest

*Temporarily unavailable

Location

Montego Bay
Sangster International Airport (MBJ) : 6 miles

Property information

Total rooms: 350

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.5 9729 reviews
  • 5.0 star tripadvisor rating
    Wonderful Vacay

    The room was clean and the view was beautiful. I stayed at the Secrets St. James preferred club. The access to breathless rooftop bar and restaurant was nice. The only down if you consider it one it’s the furtherest location from all the restaurants, bars and entertainment but of course you can walk to it or take a golf cart ride. There was a lounge downstairs in our lobby that had hot food, drinks, and liquor.

    Jun 22, 2024
  • 3.0 star tripadvisor rating
    Just ok

    Resort has seen better days and service was hit or miss. Some of the staff was great and others just didn't care at all. Most of the bars closed very early and it was hard to get a drink when open. Preferred club pool was nice but the food in the lounge was covered in gnats. Had a good time celebrating my anniversary but felt the resort was way over priced and did not meet my expectations.

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Spa Treatment

    Absolutely loved our stay but the spa was the golden ticket! Janice made sure that I was comfortable during the whole visit and explained all the amenities at the spa. She was very attentive whenever we had a request. Janice made our experience a 10/10. Highly recommend!!

    Jun 21, 2024
  • 3.0 star tripadvisor rating
    Do not go for an Anniversary

    We booked our trip through Costco, and they put on the booking that it was for our 10 year Anniversary. We arrived at the resort and mentioned several times during check in that it was our 10 year Anniversary. We never received anything special because of it. We saw several other rooms who had “Happy Anniversary” banners on the outside of the doors, but we never got one. We talked to other couples who said the same thing, so we weren’t the only ones that did not receive anything special. We have stayed at resorts in Mexico that made us feel special for our Anniversary by giving us chocolate covered strawberries and champagne in our room. I felt like a 10 year Anniversary should have felt more special, but this resort did not make it feel that way at all. It was very disappointing. Our room was ok, the bathtub was not clean, so we never used it. The cabinet where the mini fridge is was broken and wouldn’t shut all the way. The food was not horrible, but it was also not anything to write home about.

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Spectacular

    Everything we needed was there. The staff are welcoming and go above and beyond to make your experience phenomenal

    Jun 20, 2024