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Hotel overview

For those seeking the most luxurious of experiences, Iberostar presents Iberostar Grand Bavaro. Located on the stunning Playa Bavaro in Punta Cana, just 30 minutes from the Punta Cana International Airport, here you'll find an exclusive resort filled with swaying palm trees and every pleasure imaginable. Reserved exclusively for adults, Iberostar Grand Bavaro has been created with one thing in mind - your ultimate pleasure. From personalized butler service and spacious, elegant suites complete with a pillow menu, to a relaxing, two-story ocean front, world-class spa and gourmet dining, everything here is created to spoil and pamper like never before. Guests staying here will also enjoy access to all 3 Iberostar sister properties and their amenities, located in the Bavaro Beach Complex, making this an excellent option for Destination Weddings.

Location

Punta Cana - Beach
Punta Cana International Airport (PUJ) : 15 miles

Property information

Accessible rooms: 2
Floors: 3
Suites: 274

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory *Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:

  • The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
  • Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
  • In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

5.0 15470 reviews
  • 5.0 star tripadvisor rating
    Friends Trip

    Grand Bavaro...top service. Beautiful facilities. Kind people. Easy access to excursions. Special thanks to Armando, Robert, Yocani, Yary, Silvestre, and Ranfi! Each of them were diligent to make our time memorable at the Grand. We were to go to Iberostar Grand Road Hall in Jamaica, but changed because of the hurricane. This was a pleasan change!

    Jul 09, 2024
  • 5.0 star tripadvisor rating
    first Iberostar experience

    Everything was great! Our Butlers were Jose and Houston and they were outstanding. They checked in on us without being overbearing, but left us surprises in our room which were very welcoming. The whole staff was very welcoming and friendly. We especially enjoyed La Melaza around the pool! He was fun and informative!

    Jul 08, 2024
  • 3.0 star tripadvisor rating
    Mixed Feelings

    This was our third trip to the DR. This was our first stay at the Grand Bavaro. We chose it for the adults only factor and its many positive reviews*. On arrival we had to wait 30 plus minutes for a front desk clerk to check us in. After that, our room was obviously not ready until 3pm. The rooms are nice but showing signs of wear. We had an upper floor room booked and upgraded to a room that had butler service. The butlers are nice and there for you if you need anything, but in my opinion, you don't need one. They stalk you out all over the resort to constantly ask you what you need. I think they always look for a tip. That said, they did handle anything and everything as requested. The housekeeping staff cleaned very well, and our room was spotless every day. However, on arrival our room was very hot and we asked to have someone check the AC. No one ever came. It was suggested that we close the door to our bathroom and hallway door, as the hallways have no air-conditioning in them. But closing doors only helped slightly. I asked for a fan and got one on the third day. We also had a bad rain shower head that trickled water. By that time, I could not sleep and we needed to change rooms. The heat in the room was unbearable. I went to the front desk, and that afternoon, our butler helped us move. The new room was much better and nice and cold, like night and day. Better shower head as well. I was glad I spoke up. Outside, the grounds are beautiful. The resort could use more umbrellas at the pool since you need to wake up at 7am to reserve a cabana. There are no shady spots at all at this resort. The pool temp was quite hot as well. It did get cooler on subsequent days, but since there are multiple pools, the temperatures should vary between them giving guests an option if they like cold vs warm or hot. No fault of the resort, but the seaweed was excessive on the beach. I believe it was just what is happening in the ocean at this time. They work tirelessly to remove it but it continued to come into shore. On the days when it was well cleaned, the ocean was wonderful. There were 6 restaurants at the resort which range from ok to very good. We enjoyed the breakfast and lunch buffet (lots of differing choices each day), the Dominican restaurant (fantastic dishes), and the grill out by the pool for lunch (burgers, hot dogs, onion rings, paella, etc). We liked the Italian restaurant the least, as that menu could use an overhaul. The hibachi was good and the chef was great. It's just very loud and oddly designed for communicating. The service at the entire resort was excellent. I do not have a single complaint about the staff. These employees all work incredibly hard to ensure you have a great vacation. I want to mention that Elizabeth, the cocktail waitress, was funny and engaging. She made our group feel like old friends, and we adored her. She should train the staff on her magical ability to connect with guests. I hope she gets a promotion of some kind, as she is an asset to the resort. Other employees connected with us each day, and we could not have felt more welcome. They did have some oddly staged entertainment, which should get a dedicated space, and adjusted volume to engage guests. Some of it was cheesy, but the performers worked very hard. The two dancers by the pool were exceptional. Since the Grand Bavaro is adults only, we had access to the other neighboring Iberostar resorts, but they do not have access to this hotel. The other hotels had too many families with tons of kids, so we were very glad we chose the adults only property. All drinks were good and were not watered down. This resort was very relaxing and had a very Zen feel to it. No loud music or obnoxious behavior. There are lots of activities if you choose to do them, but we did not take advantage of any of those. However, twice there was an afternoon foam pool party, and we absolutely loved it. We will definitely return to the DR, but would like Iberostar to back off on the pressure to write google reviews* before we leave the hotel. If we write a negative or positive review, it should come organically, not because we felt pressured to do it. Other guests felt the same way, so I imagine it is management pressuring the staff to pressure the guests. That would cause us to think twice before coming back to the Iberostar Grand.

    Jul 07, 2024
  • 5.0 star tripadvisor rating
    Amazing resort - thank you Iberostar

    We have been to this resort many times and the experiences are always incredible. From the amazing food to the exceptional service, we are never disappointed. Special thanks to Victor our butler, Maria our maid, and Manny at the prestige lounge, each of which made our trip another wonderful experience.

    Jul 07, 2024
  • 5.0 star tripadvisor rating
    Relaxation at Iberostar Grand Bavaro

    Our concierge Armando and Robert were excellent. The entertainment staff Chem and La Melaza were great and friendly, they made the activities so much fun. Alexander at dining was exceptional and the staff at the buffet place. Rafael at check- in was awesome

    Jul 05, 2024