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Hotel overview

Perfectly situated in the exclusive gated community of Cap Cana, Secrets Cap Cana Resort & Spa brings the highest level of luxury to the crystal blue waters and magnificent sugar-sand Juanillo Beach, one of the most beautiful beaches in the Dominican Republic. Luxe and superior, Secrets Cap Cana is the epitome of luxury with 457 suites adorned with sophisticated Caribbean furnishings, gourmet dining, top-shelf spirits, and close proximity to the unique pleasures of Cap Cana – a protected harbor marina, a renowned fishery, thrilling excursions, and Punta Espada golf course, designed by golf legend Jack Nicklaus, AAA Five Diamond resort.


Experience Unlimited-Luxury®, where everything is included, in a setting of unparalleled magnificence, just 20 minutes from the Punta Cana International Airport. Spacious suites are adorned with striking décor, marble bathrooms and furnished balcony or terrace with stunning views of the ocean or lush landscape. A world-class spa offering a bevy of treatments, an expansive infinity pool, and so much more allows guests to customize and enjoy their stay their way. Escape into luxury at Secrets Cap Cana and experience all of the pampering you deserve in the most superb surroundings in the Dominican Republic.

Location

Cap Cana
Punta Cana International Airport (PUJ) : 9 miles

Property information

Year Built: 2016
Total rooms: 457

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

5.0 21879 reviews
  • 5.0 star tripadvisor rating
    Paradise - “Welcome Home”

    My husband & I have just returned home from our 2 week holiday in Dominican Republic were we stayed at the Secrets resort & Spa Cap Cana We did try and make the review shorter but couldn’t, we have tried to included things that when we were looking at the reviews were important for us when booking as we all have different tick lists when we are booking a holiday First off , Amazing! Beautiful! Picture perfect! What a beautiful island from the moment you arrived at the airport and see the roof made from Cana leaves, once you leave the airport it is so green and beautiful, palm trees all around really makes you feel you are in paradise. We arrived at our hotel, one word …….. WOW!! The drive up to the hotel is lined with palm trees, you arrive at reception and your eyes are drawn to a view of the tops of palms trees and the most beautiful blue sea. The hotel grounds are so pretty and very well kept, the grounds people do a great good. We have to say that all the staff were fantastic, we will mention a few people that really made our stay prefect , but please know all staff were all super friendly nothing was to much trouble We received a warm friendly greeting from Elvis who checked us in, instantly he made us feel welcome Our concierge Alexander is extremely good at his job!(a lovely photo of him attached) he came to find us on first day to introduce himself to us, what a great guy!! Everyday he checked in with us to make sure we were enjoying our holiday and to see if there was anything we needed, we were having a belated birthday celebration to which he arranged rose petals on the bed, a birthday cake and a bottle of fizz, it was really appreciated. Each day without fail he would text through the activity for that day so we knew what was happening and when, Alexander also booked us what we thought was the best table at the Japanese restaurant! Whilst Alexander was off Gerardo Rosario took over for our last couple of days anything we needed he was available, thank you to you both :) The hotel offers lots of activities which are all included, we loved the kayaks, yoga (thanks Paul Reece he was the guest yoga instructor from New York, lovely guy), and the bike tour. The bike tour was great!!!!! , we were taken out the resort by Elisaul (lovely photo of him attached, he works in the entertainment team), Elisaul was friendly, happy , enthusiastic, upbeat and welcoming, you could tell he loves his job by the way he interacted with the guests and he is good at his job, the bike tour was breath of fresh air and Elisaul shared his knowledge of the area with us as we went along, it was lovely to see the areas outside of the hotel, thank you Elisaul for going above and beyond you are very good at your job!! The coffee shop ….. where do we start, first off thank you for being so lovely Alexandar, Leiry,Esther, Gabriel , Angela & Alcides always greeted us with a smile and made us feel we were part of the family, Leiry was really sweet and memorised our names and even personalised my husband coffee with his name is milk ! Alexandar , Leiry & Esther were testing my husband Spanish daily which was great! Leiry, Alexandra, Esther & Gabriel all had fun with the art work on our coffees, hearts, bunnies, bear, names etc. You must try the Cinnamon cake it was to die for!!! Thank you ladies!!! (Lovely photos of them below) also a big thank you to ALL the coffee shop team you are all fantastic!! The waiter staff on the beach are super!! Always happy to, always willing to help even in the heat they are working in!! Thank you to you all, and a special thank you to Abraham for being so great (lovely photo of him attached) We had a buffet breakfast and lunch each day in the Market Cafe, the food was really good! We are not normally ones for buffet food however we loved it, we were actually disappointed that the buffet was not open in the evenings for dinner, most mornings and lunch times we were greeted by Saidy (lovely photo attached) we don’t know how she does it with all the people she meets she remembers the guests names! She would call us by our names before we have even given her the room number to check in, again little things like that make you feel at home! We spent most days of the beach , the pools were lovely but the beach…… the beach was prefect yes the sand is really as white as the photos you see and the sea is really that blue, we just had to make the most of that view daily, we also took in the sun rise each morning on the beach, we definitely recommend that even if you do it just once!! As we said at the start all the staff are great, the ones we have mentioned just made our holiday that little bit more special so thank you to you all, the hotel are very lucky to have you working there. Also one thank you Marisol Boyer for keeping our room lovely , we never had to ask for anything as you had already done it , thank you. We paid a little extra to stay in a swim up room which we have not done before , it was lovely we probably should have used it more but the beach was just too perfect, the room was lovely cool and spacious. All of the restaurants served good food, there is not a bad restaurant, for us we preferred breakfast and lunch over dinner but that has nothing to do with the evening food that is just how we prefer to eat, the hotel has plenty of live music in the evenings. On our second day we were invited to a unlimited vacation sales presentation, in return for attending the 90 minute presentation over breakfast we were given a couples massage at the spa, we were told that there was no obligation to buy into the unlimited vacation, we knew it was a sales pitch but also knew there was no obligation, it was interesting to hear and see what they offer however it was to pricey for us, at the point we said no it all of a sudden become a hard sale as they introduced a new sales person to us, we did have to be very firm and say no, if you attend one of these just be aware that you need to be firm and say no at least 12 times before they accept it. If you are booking through TUI , they do not have a rep at this hotel we did not know this until we arrived and received a message from TUI informing us of this, this was a little annoying as we wanted to book trips through TUI that we had seen on their APP however as they did not send a Rep we decided not to use them for our trips and we booked these with Amstar who were based at the hotel, the best trip for us was going horse riding and then swimming with the horse at Swim Horse Punta Cana , we have both never ridden a horse before but that did not matter the guides were great! Thank you Rennie at Swin Horse Punta Cana. If you are looking for a relaxed all inexclusive adults only hotel In Dominican Republic we would recommend Secrets resort & spa Cap Cana, we were not disappointed with our stay at all, the only disappointing thing was having to leave! The last thing we would like to say , is how good the staff are at speaking English considering this not their first language we were very impressed! It put the little Spanish we did know to shame we need to try harder ha ha.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    Excelente y magnífico

    This resort was an incredible experience from the amenities to the staff to the spectacular views. Gerardo was our assigned butler for the week and could not have asked for anyone better. He anticipated our needs before we even realized and attention to detail from him and staff all around the resort were remarkable. I'd highly recommend a stay here if you're looking into staying in the DR.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    5 Star Experience 2 Years in a Row

    We returned home from our 10 day vacation to Secrets Cap Cana on Jan 31, 2024. This was our second visit here. We had a wonderful time and hope to return again next year for a 3rd year straight. We have stressful, 7 day a week jobs and our winter trip is our time to kick back and relax. We love the excellent food and drinks. Darel is picky about his beer and he can get Corona at the preferred section which makes him a very happy man. We were so lucky to have 2 butlers this year. To explain, we bonded with our butler, Darling, last year but he was not scheduled for work when we arrived and Oliver took excellent care of us during that time. When Darling returned to work, we had not one but two butlers making sure our stay was terrific every day. Thank you guys!! You are the best. Our favorite entertainment was the Queen show, the Alicia Keys show and the singing duo by the main pool. We stayed in a preferred club bungalow suite ocean front and the view of the water is great (4003). Special thanks to Francisco, Rigoberto, Alba at Rosewater and the pool wait staff that took care of us all day. Rosa at the lobby bar made us a special drink at departure for the road. I cannot say enough good about all the staff from housekeeping, servers, butlers and entertainers. They are all steps above average. Thank you again!

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    Our favorite place!

    We love this place, & especially the workers! Miguel our butler was amazing- tending to our needs and made our time special. Shout out to Ronny, Esperanza, Clarissa, Saidy, Keila, Xiomara, Maria, Omar, Santiago, Michael, Luis- many more!

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Secrets Cap Cana cannot be beat

    I was skeptical at first to upgrade to the preferred side of the resort, but boy, was I surprised. Everything was first class, the accommodations and views were amazing, the food was excellent and the butler, Leonardo was perfect. He attended to our every question within minutes, and he always has a smile on his face. I cannot find a one thing to complain about! If you want a quiet, relaxing and romantic getaway, look no further than Secrets Cap Cana.

    Feb 27, 2024