Wish you were here?
Hotel overview
Located in Uvero Alto, Dreams Onyx Resort & Spa is set in the northern part of Punta Cana on a remote, palm-studded beach. The luxurious suites at Dreams Onyx offer pure pampering with a private terrace or balcony with a whirlpool. With endless land and sea pursuits, parties and live entertainment for all ages, six swimming pools, supervised clubs for kids and teens, a casino, sports bar and world-class spa, the fun times spent at Dream Onyx Resort & Spa will be unforgettable. Plus, our new family section includes spacious accommodations, a family fun pool with water slides and a lazy river, 3 new restaurants, a new Core Zone Teen's Club, new Explorer’s Club for kids.
Location
Punta CanaProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
9848 reviews
-
Sep 26, 2023Wonderful Vacation
Stephanie with UVC met us at arrival and the next day gave us a bag, 2 key rings, 2 refrigerator magnets and a hat when I asked for one. Truly missed Jenifer’s generosity from 2022. Did not end up with the ocean view room we booked. Assigned room had a very pungent mildew smell underneath the incense they had burning in the room. Recognized it immediately. My husband has metastatic colon cancer in his lungs and other organs and I have learned to identify odors that could cause harm. We were moved to a second room for a day until another room became available. It was not ocean view. Just wanted to unpack and not lose any more time waiting. Zorro was instrumental in making our vacation the experience we needed before our follow up at MD Anderson. He took such special care of us and quickly arranged whatever we needed. Had our room decorated for my husband’s birthday. Arranged for a case of water. His arranged golf cart rides made getting around easier than using the walker alone. Zorro seemed to always know our location in case we needed something. He was perfection. Could not have asked for more. We went to the gym since my husband would be missing seven physical therapy and training sessions. Francisco was a blessing we did not expect and are very thankful we received. Our fear of maintaining activity was assuaged with productive daily workouts. It’s no far stretch to wonder why we would undertake such a trip at this point in our lives. We enjoyed visiting Dreams Onyx so much in February 2022 that we made plans for another trip that fall. Returning became a 2023 goal when my husband had to cancel that trip from his hospital bed a few days before his brain surgery. After radiation and now over a year of chemo therapy, his doctors are reminding him to live. And traveling is a goal. Andy at the adult’s preferred club pool made sure we had chairs that provided shade when needed. We had to manage sun exposure. Nelis gave us a warm welcome home and Ishmael provided warm and friendly service every day. Ramon and Juan were there with impeccable breakfast service once again. Nancy and John and their great crew were awesome helping into and out of pool daily whenever we needed. Enjoyed our dinners with them and Rachelle and Dvir. It was a wonderful vacation made possible by these lovely people. We thank them from the bottom of our hearts.
-
Sep 25, 2023
Rach & Ash Birthday Bash/Hector was an excellent conceirge!
This was our first trip to the DR. Although it was off season, Hector our concierge made our trip such an effortless experience. He kept us informed of events, restaurants, and overall tips for a great stay. Our room was decorated for our birthday, champagne was delivered daily, and we always had a golfcart on standby. Hector made us reservations wherever needed and his food recommendations were on point. He was charming, funny and made us feel safe to have a good time! Make sure you ask for Hector! The resort and staff were friendly and personable from the housekeepers to our bartenders, especially Julio. The only critique is that it was the off season so several of the amenities, like swim-up bar, were not available. 😔 We also enjoyed our spa experience but wish they offered a music option. Overall, we'll be back.
-
Sep 25, 2023Excellent
I have been to 5 other AMR resorts. The Dreams onyx at Punta Cana, the food, drinks and rooms were on par with the rest of them, which was great. What set this resort apart was the service! Extremely friendly and helpful staff. Our buttler, Franklin was outstanding. He tended to our every request quickly and even did a few things before we asked for them. He even set up a special night for my parents 48th anniversary. What really made the trip special for my two nephews were the entertainment crew especially Dennis and Ricky. The boys loved playing with them and gave the adults some free time, which we greatly appreciated. They were extremely friendly and entertaining. The boys said the water patk was nice, but they wanted to come back next year to play with those two, so that should tell you alot! Also a big shout out to Westr, Jenny and the rest of the pool wait staff. Again very friendly and very attentive to our needs. All the above would greet us everyday by name and you could tell that they really enjoyed their jobs. I run a business of around 200 employees and would be thrilled to have any of these people on my staff. Lastly, my mom has some trouble walking long distances and resort is very big and spread out. Having golf carts available to pick us up and take us where we needed to go saved the trip. It made everything so much easier and allowed us more time to enjoy everything. We will definitely be back.
-
Sep 25, 2023
All Around Excellent!
Our stay at Dreams Onyx was wonderful. We traveled with our kids, parents, and brother for a family vacation and stayed a full week. We have been to many resorts in Mexico and the Caribbean over the last 10 years, and this was by far the best for a family vacation. The beaches are beautiful and walkable, and the kids had a great time playing in the waves. The service at the resort was outstanding with kind and helpful employees at every turn. Jenny and Wester took good care of us at the pool each day. Franklin was our preferred club butler, and he was responsive to every need. Some of our family members needed help getting around the resort and he picked them up in a golf cart for every meal sometimes within just a couple minutes. He made my parents anniversary incredibly special by bringing a personalized cake to dinner and putting a banner on their door. He booked appointments for us and made recommendations, and was overall incredibly nice. He really went above and beyond and made the trip special for everyone. The resort was not super full so not all restaurants were open every night. But they rotated so we were able to eat everywhere we wanted, and the food at every restaurant was great. Franklin kept us up to speed so we could try all the restaurants. As far as the kids activities go, our two boys had a blast. The entertainment crew, including Dennis and Ricky, kept them busy every day. The kids loved these guys so much that they would look for them every morning when we got to the pool. They remembered my kids by name and made them feel like celebrities! I was also really happy as a parent that they were very good role models, who demonstrated kindness and respect, and knew how to work with children of all ages well. I could trust that they would keep everyone safe and have a lot of fun at the same time. One day they had an inflatable obstacle course in the pool, which was hilarious. There were games, activities, dances, and plenty to keep the kids busy and happy. We took advantage of the water sports employees as well, booking a half day snorkeling trip where we saw dolphins, stingrays, turtles, and plenty of fish. Franklin booked a massages for me which was great, and a reservation at the teppanyaki table which was both entertaining and delicious. We’ve been to many AM Resorts, but by far love Dreams Onyx the most due to the kindness and great service from the employees. We will definitely be back and hope to see Franklin, Dennis, Wester, Jenny, and Ricky again.
-
Sep 25, 2023
Great experience
The staff was very friendly throughout this resort! We upgraded to preferred which definitely made a difference in our stay as newlyweds. Alejandro our butler was a great addition to our stay as he always made sure we were enjoying ourselves, answered calls/texts in a timely manner. Drinks are delicious. Most food at the restaurants we experienced were good; found out that we needed to order multiple entrees to satisfy my husband and I.