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474 reviews
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Jun 20, 2025What a great stay
The hotel was amazing. Close to everywhere we wanted to go. Beds were really comfy and the 25.00 resort fee per day got you 2 drinks a day..free bikes..harbor cruise..kayaks. A shout out to Chandler in the bar. Making great cocktails and very personable. Jagger...saved me from starving. I flew in and arrived later..the kitchen was closed but he got me a sandwich anyway. Selena and Luis at the area for to go food and beverages. You can tell they all love their jobs here. Thank you Westin for a great stay. I'll be back
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Jun 02, 2025Great business stay
My colleague and I are here on a work trip. We are having a great stay other than one of our shower doors doesn’t close. One of the highlights of the trip has been one of the concierge we have been lucky enough to work with, Zazima. She gave us some wonderful suggestions for dinner, drinks, lunch and some hidden gems close to the hotel. She was very helpful and really enjoyed her job. Great asset to the hotel!
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May 29, 2025
Exceptional Service Made Our San Diego Stay Unforgettable!
From the moment we stepped into the lobby, we knew we'd chosen the right hotel for our San Diego trip, and a huge part of that was thanks to the incredible front desk and hotel staff. Marjorie at check-in truly set the tone for a fantastic stay. She was absolutely excellent, not only processing our check-in efficiently but also taking the time to thoroughly explain all the hotel's amenities and services. It was clear she was genuinely dedicated to ensuring we had all the information we needed for a comfortable and enjoyable visit. Throughout our stay, the commitment to excellent service continued. Whatever needs or questions we had, the staff was always available and incredibly helpful. They seamlessly connected us with the concierge whenever we needed specific recommendations or assistance, and were a constant source of valuable information. Whether it was about the hotel's offerings, fantastic dining options in the area, or exciting things to do in San Diego, they were always ready with helpful suggestions. The seamless availability of amenities, coupled with such proactive and friendly service, truly enhanced our experience. We felt genuinely cared for and informed every step of the way. This level of personalized attention, especially from Marjorie at the outset, made a significant difference. We highly recommend this hotel for anyone visiting San Diego who values exceptional service and a truly welcoming atmosphere. We can't wait to return!
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May 27, 2025
Zozima is great!
We really appreciate Zoxima’s help. She was very warm and resourceful. She helped us with the cruise and the bikes. She was also very patient, and made sure we felt like home in Westin. What I’d like to change is the shower. It makes loud noise and doesn’t drain well. Toilet makes loud sound when flushing.
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May 25, 2025
Great trips
Miss Z was so help she was our concierge and she did a wonderful job. She knew all the great spots in the city and was super nice. She did a wonder job and assited us with everything we needed. Went to a great pizza spot she recommended and did several other activities