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Hotel overview

Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning AAA Four Diamond Dreams Playa Mujeres Golf & Spa Resort. This all-suite resort boasts 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. Three levels of swimming pools spanning over 65,000 square feet, including two infinity pools with breathtaking ocean views, six hot tubs, a children’s pool, a water park for little ones, a water park for all ages and a lazy river. Located just 10 minutes from downtown Cancun and 35 minutes from Cancun International Airport, this luxurious resort provides an ideal vacation setting for couples and couples with children. 

At Dreams Playa Mujeres Golf & Spa Resort, guests will enjoy the benefits of Unlimited Luxury®, where everything is included and no wristband or gratuities are required — unlimited premium drinks at any of our 13 bars and lounges which include 2 non-alcoholic bars for teens and tweens, gourmet à la carte dining, room service, daily refreshed mini-bar, pool and beach wait service and more!

Location

Playa Mujeres
Cancun International Airport (CUN) : 20 miles

Property information

Year Built: 2016
Last Renovation: 2016
Total rooms and suites: 502

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Adult Only rooms have a minimum age of 18yrs old, all other room categories allow children.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 7652 reviews
  • 5.0 star tripadvisor rating
    Excellent stay!!!!

    Could not have been any better—FANTASTIC!!!!! I can’t wait to come back!!! Thank you to everyone here! The service, atmosphere, activities, and food were wonderful. The pools are gorgeous and so fun. People remembered our name throughout the stay.

    Jun 11, 2024
  • 4.0 star tripadvisor rating
    Good, but could be better.

    We stayed as a family of four travelling from the UK and have stayed at multiple other resorts in Mexico including the Dreams Riviera Sands resort so have a good benchmark of what to expect from similar all-inclusive resorts in Cancun area. Check-in - we received a very warm welcome with champagne and bell-boys took care of luggage, we arrived early so rooms weren't available until 3pm but was still able to make full use of facilities until room was ready. One of the staff did try really hard to make me attend a timeshare presentation for some extra resort credit but eventually got the hint. Rooms - these are lovely, modern and spacious and also well equipped with a fully stocked mini fridge and smart TV with access to Netflix & Youtube which was ideal for distracting the toddlers whilst we get ready. We had a Junior Suite with sea view balcony which came with a partial sea-view and a jacuzzi bath on the terrace which we used to bath our kids most evenings. You can also use the tablet provided in the room to order room service or housekeeping etc. On a couple of occasions our sheets needed changing due to kids spilling drinks and we could conveniently arrange a time in advance for housekeeping to change our sheets whilst we were out at dinner which was a nice touch. Weddings - the resort is clearly centred around weddings with large groups of wedding parties arriving mainly from the US on a daily basis, one day we saw 3 weddings in one evening. Our room was located in block 7 which i would avoid if possible, on a couple of occasions there was a wedding directly opposite our room which played live DJ music blaring until 11pm at night, you could feel the base of the music in your bed and the room was lit up like a disco ball, we did obviously not sleep well this evening and would expect more consideration to be made to guests at a 5* resort, we were unlucky as i think this is the only block that has a wedding venue location directly opposite so bear this in mind when requesting a room. Restaurants - we ate at the Med, Brazillian & Mexican - food was very tasty and highly recommend the fillet steak in the Med, especially if you have kids and cant access the French restaurant. The service in the Med was hit & miss, one night there was only one waiter and he was very grumpy, but we did have him a few night later and he was in a much better mood. I would say this place is missing an Italian, as this was our favourite restaurant at the Riviera sands property. The buffet is also very good for breakfast, lunch & dinner and plenty of options for everyone, it is also usually quiet in the evenings which is a nice change. The wrap place was hands for made to order sandwiches & bagels and the pop-up BBQ's were great when you want a burger or hot dog. The riviera sands property did have pizza slices which this property didn't have which was again disappointing. Ice cream parlour was great and had cold sandwiches and cakes too. Pools - pools are fantastic, loads to choose from, great splash park & slides for kids too, plenty of pool bars, lazy river was great too and anyone can access this so do not pay extra for preferred if this is all you are buying it for. Kids club - our 3 year old boy absolutely loved the kids club, the staff are great and very friendly and kids are well looked after, would highly recommend this even if you just drop kids off for a couple of hours to get some shade from the heat. It is also has its own playground and splash park which is shaded too. Beach - lovely beach although we didn't use it as it was too hot and needed to be in the pool during the day. Entertainment - Average at best, although it is the only place in the whole resort with decent air conditioning so worth going just to cool down. Bars - everyone heads for the lobby bar after dinner but there just isn't enough seating to cater for the whole resort and this is what lets the resort down, it misses a nice air-conditioned bar with waiter service. Quite often we would que for quite a while waiting to be served at the lobby bar. On the whole i would say the resort is absolutely beautiful, great pools and perfect for young families like myself, however is catered for weddings and i do think there are better value options in the Cancun area especially if you are not too fussed on using the beach.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Our Wedding Weekend at Dreams / Most Beautiful Experience of Our Lives! 5/9/24-5/14/24

    We had the most incredible experience with 65 of our closest friends and family for our destination wedding weekend at Dreams Playa Mujeres!! First off, the resort is absolutely stunning. The pools, bars and restaurants are all extremely clean and all of our guests enjoyed all of the amenities. The staff is incredibly friendly and attentive. Truly no complaints about the resort at all! For our wedding we had 3 events of the weekend, my bachelorette party bonfire on the beach, the welcome party, and of course the wedding day on 5-13-24! Our coordinator was Marcela and she truly made all of our dreams come true and more. She was there for all 3 events taking care of all of the behind the scene things, and she really made my vision come to life better than I could have imagined! I'm so grateful! The entire weddings team are absolute pros and you truly have nothing to worry about! We couldn't have made a better decision by picking Dreams Playa Mujeres to get married! Some of the other staff members at the resort that I made our stay memorable I wanted to mention: Fernando - bell boy who switched our bags from room to room Pierro - Pool bar server Luigi / Luis - Aqua aerobics instructor! LOVE HIM Ivan - Pool bar server our 2nd and 3rd day! He was so attentive and amazing. Alexis - Main pool bartender Lucia - Beach server!! She works so hard and is so sweet! Darwin - He was our bar server for all 3 of our wedding events! He is amazing!!! You won't regret it choosing Dreams Playa Mujeres for your vacation or your wedding. We are forever grateful to all of the staff and Marcela for taking such great care of us and we will remember this week for the rest of our lives!

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Amazing beach service

    We had an amazing family trip to Dreams Playa Mujeres. The resort is great for small kids. We loved all of the pools and the beach. The service at the bali beds was top notch. Pedro and Diana made sure we were well taken care of. They even gave our kids a fun gift on our last day!

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    Dreams Vacation 2024

    We vacationed as a family of 7 and the rooms and food were great. I’ve been a UVC member for years and we know the properties, so no surprises. Alberto looked after us with Cabanas and reservations, this absolutely made our vacation special, thank you Alberto. Alex was our Cabana server each day and he did a great job, thank you Alex.

    Jun 09, 2024