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Hotel overview
Location
Negril - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Ratings & reviews
TripAdvisor traveler rating
7845 reviews
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Jul 11, 2025Five Star Vacation at CSA
This was our first visit to CSA, but definitely not our last. We can’t wait to go back! We expected a good resort and we found paradise. It was truly a fantastic experience. First, the beach … so beautiful. The water was crystal clear and warm, the sand white and soft, and everything was so peaceful. You can float on the sunbed mats and see starfish just below you. Incredible. The beach is wide, with plenty of sunbeds and two bars ready to serve you whatever you’d like to drink. I didn’t go to the pools even once. Second, the food. I’ve been to many resorts, and I’m from a big city and still, the food amazed me. I especially enjoyed Lemon Grass (Asian) and the Patois Patio, but all the restaurants were incredible. The jerk chicken by the pool was my favourite! Third, our room. We had a garden room on the second floor, away from the road and close to The Palms. It wasn’t one of the renovated rooms, but it felt like new. Large king-size bed with a comfy mattress, strong A/C, and tons of space. We loved ordering drinks to the room for free! It was such a nice touch. Fourth, the team. Wonderful people, offering the best smiles and service you could ask for. We’re so grateful to have met them. A big shout-out to the water sports team, who patiently taught us so much about the island and took us on many trips. Last but not least, there was so much to do and almost all of it was included: scuba diving, snorkelling, catamaran tour, glass-bottom boat, sailing class, kayaking, paddle boarding, yoga, gym, salsa class... and much more that we couldn’t even fit in because we also wanted time to just relax. Night entertainment was fun too… we really enjoyed the silent disco (with headphones) and the blazing piano.
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Jun 29, 2025
Relaxing Vibes
It was our third time at CSA. It is so relaxing. Can’t beat the beach and the staff treat you like friends as they take very good care of you. They make you feel at home. This time we bought our kids and their partners. The age group there is from 20’s (newlyweds and couples getting engaged) to 70’s (my husband celebrated his 70th). Make sure you go to Blazing Piano. So much fun. As is the catamaran and glass bottom boat. Make sure you speak with the vendors on the beach.
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Jun 24, 2025
No worries at Couples Swept Away
As usual, the food is great, cocktails flowing and amazing views. The staff always makes our experience memorable. Thanks to Shania, keep the party going!! Monique at The Palms was fantastic. Omario our bell boy was so nice. See yall soon!!
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Jun 18, 2025
Excellent service at the Palms
Monique was an excellent server who was personable and kind! she took extremely good care of us by constantly asking if we needed anything else, refilling our coffee and water, and always said that everything was her pleasure. we can’t wait to sit at her table again and be able to enjoy pleasant conversation and service from her!
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Jun 18, 2025
We'll be back!
We visited during mid-March to celebrate our 30th wedding anniversary and had a wonderful time. We have been to this resort many times overs the years, but this was our first return visit since 2018 and it was great to be back. All the things we love about this resort have not changed and despite visiting many other resorts since 2018, it is still probably the best value and location in all the Caribbean for us. If you're considering this resort, don't let negative reviews scare you. Particularly ones regarding the rooms (they're rustic, nothing fancy, but very spacious and super comfortable), food or staff. The staff is as engaging as you are and we made many acquaintances while there, we even re-connected with a long-time staff member who remembered us from our previous visits. Just be real and you'll find the heart of spirit of Jamaica in them, which is the best reason to visit in the first place! I have no real qualms with this resort as they are very consistent, on the best stretch of beach in Jamaica (in the top ten for the entire Caribbean imo), food options are plentiful and good to excellent, tons of activities to participate in and daily opportunities to engage with locals artisans on property. The Spa is top notch in our book and if you're an active person, the gym area offers lots of opportunities to stay in shape while there. If you are a big pool person, you may be left wanting a bit as their pool is small compared to what you would typically find at a Sandals or similar. However, the beach is the place to be and you can save the pool for a dip and excellent drink at the pool bar later in the day. We will be back and looking forward to our next visit!