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Hotel overview

Turtle Bay Defines Oahu’s Fabled North Shore.  With almost five miles of beachfront and one of the most mesmerizing settings in the Hawaiian Islands, Turtle Bay Resort is the perfect place to take in the azure splendor of Kawela Bay, Turtle Bay and the windward view of the South Pacific.  Only 45 minutes from the energetic pulse of Honolulu and Waikiki, we are the only destination resort on Oahu’s North Shore, which National Geographic has just described as being 'one of the wonders of the world – one of the planet’s most awesome places.'  Spectacular ocean views are on display from every one of the Resort's 443 magnificent accommodations, including luxurious beach cottages, villas, guest rooms and suites.

Location

North Shore
Honolulu, HI, USA - Honolulu International (HNL) : 30 miles

Property information

Year Built: 1972
Last Renovation: 2011
Accessible rooms: 5
All rooms non-smoking: 443
Floors: 6

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $49 (plus tax) per room, per day, for hotel rooms & cottages will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum valet parking and self parking fee of $35 plus tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The Renovation is going on in major part of Turtle Bay Resort on Oahu's North Shore which is the Guestrooms and the Meeting space.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:

This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:

• Two Refillable PATH Water Bottles, (refill stations are located throughout the resort for your convenience)

• Use of Business Center Facilities

• Arrival Lei Greeting

• Daily Resort Activities, (see The Guidepost for calendar of daily activities)

• Use of Resort Cruisers (45-min per day/per guest, based on availability, 2 cruisers per room)

• Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls

• High Speed Wi-Fi, 10mbps 

• Use of Beach Toys & Boogie Boards at Kuilima Cove, (based on availability)

• Use of Beach Umbrellas and chairs at Kuilima Cove, (based on availability)

• Daily Basket of Range Balls, (after 12 noon)

• Admission to a Fitness Lesson of the day

• Use of GoPro Camera for up to 24-hours

• One Hour Pickle Ball Court usage

• 45-minute Photo Session, (images available for purchase)

• Complimentary use of Beats Pill Speaker, (based on availability)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6217 reviews
  • 4.0 star tripadvisor rating
    Beautiful but rocky

    Came for a conference but brought my husband so we could enjoy our evenings. Lovely resort, beautiful hotel lobby and bar. Breakfast buffet was delicious but your only option is the buffet- no a la cart ordering. There are two jacuzzis which is not sufficient given the size of the resort. There are three pools but all are too small and too shallow and too cold to actually enjoy. The beach at the resort is very rocky and not enjoyable. If you drive 10 minutes you’ll get to one of the nicest beaches in the state. Luxurious and romantic, not the most practical for a beach vacation.

    Feb 03, 2023
  • 5.0 star tripadvisor rating
    The resort almost as beautiful as the Island

    Being a Disney couple celebrating our 10 year anniversary, we were torn between this resort and Disney Aulani. We let the travel agent choose and they were right! We stayed for 5 nights in Jan 2023. While the weather was not great that week, the resort is absolutely beautiful, from the lobby, the room, the view and the pools. We ate at both restaurants for dinner and the breakfast buffet (all were good, but The Beach House was amazing). We did just about everything on offer - the restaurants, the beach, the adult pool and hot tub (many times!), the fitness center, horse riding, Hula lessons and Lei making - all were well worth it. Due to the time of year we visited (Jan during not great weather), there was always space on the pool decks, short waits at restaurants and very few kids there. The resort had an adult vibe that was perfect for us, but we know our kids would have loved it as well. I can imagine this is different in the summer. We rented a car and travelled around the island, every time we walked back into Turtle Bay, we felt special and knew that the beauty of the North Shore, and Turtle Bay was where we were meant to be.

    Feb 02, 2023
  • 4.0 star tripadvisor rating
    Great place but not for couples

    First of all - before the review - if you are a couple or honeymooners - this is a family resort. There are a lot of children - loud and screaming. Just FYI. Now the review - the place is really good. Excellent - no. But I have high standards. Service is amazing though which goes a long way. Staff are all friendly. Rooms and common areas are quite tidy. Well maintained. Food is amazing but as expected quite pricey. Couple of minor things - 1. The beach cabanas should be included. For the high price of the hotel it was a surprise when they charge $50 for 4 hours. Nickel and dimes but comparable luxury resorts don’t charge. This is on top of the daily resort fee. 2. Pool oversight needs to be more evident - there was a family with small children who let them run around naked. Quite improper. Additionally there should be a way to prevent people from reserving pool chairs. We showed up and was quite difficult finding a seat. 3. There are not enough adult only places. The adult pool is a sham. Overall though I’d stay here again now that I know what to expect.

    Jan 22, 2023
  • 5.0 star tripadvisor rating
    Fantastic Hawaiian resort has everything!

    Beautiful spacious grounds covering 800 acres with myriad activities in a knockout oceanfront setting. Turtle Bay Resort boasts 5 miles of oceanfront coastline. The main hotel has 410 rooms, 42 one-story bungalows just east of the main building in arrangements of three to a structure fronting Turtle Bay and three-story “villas” to the west that offer multiple bedrooms (some privately owned and others owned by the resort). According to staff, the resort - acquired by Blackstone in 2018 - is in the process of buying these to add to the hotel. The villas are set back from the ocean, but are close to a small swimming cove. We stayed in a bungalow and loved it. They really are oceanfront, have a separate concierge staff called bungalow hosts, are on two levels with sunken tv, couch and seating area. Nice amenities, including spa robes, nice linens and toiletries, a separate large soaking tub, Toto washlet, lanai with dining table, padded benches and daybed, and swinging basket chair. Lawn area in front with hammock and sling seating. Special shoutout to Foa and Dylan who really went above and beyond. The resort has everything: two swimming beaches nearby, bikes (complimentary beach cruisers as well as little bikes for kids, and mountain bikes to rent) an Arnold Palmer 18-hole golf course as well as an 18 hole putting course, tennis, pickleball, paddleboarding, surfing, stables with over 20 horses, wooded trails for biking, riding and walking and beachfront paths, all with stunning scenery. It even has its own 468 acre farm, that also provides community plots, It has a farm stand and also allows local farmers to sell their produce as well. Minimal snorkeling on site, but this is unfortunately the poor state of coral in so many places. Resort restaurants are ok and pricey, with Roy’s Beach House being outstanding. Best to have a rate including the Ocean Club which offers breakfast (eggs and omelets to order, fruit, etc), light lunch options (pretty sparse for vegetarians, but always a green salad), and heavy apps between 5 & 7pm. Desserts, candy, cookies are always available. They also offer soft drinks and beer, with wine in the evening. Everyone at Turtle Bay is very friendly and accommodating, providing excellent service that aims to please; workers all seem to be happy here. Turtle Bay shows an impressive commitment to sustainability, with virtually no single use plastic in evidence. Guests are given refillable several aluminum water bottles and there are Elkay fillers all over the main areas of the property, TBR provides beautifully scented toiletries in moderately-sized containers (not “single serve” as in many resorts), all take out containers and utensils are made of industrially-compostable material, and the on-property Kuilima Farm supplies much of the greens and other ingredients at the resort’s restaurants. Loved TBR and found it to offer the best in a Hawaiian vacation without any glitz or pretension. The spaciousness of the resort allowed a feeling of complete relaxation.

    Jan 21, 2023
  • 4.0 star tripadvisor rating
    The update is almost perfect…

    The newly renovated Turtle Bay Resort is a treat and the only “luxury” resort on the north shore, a haven for surfers and surfing. The rooms are simply furnished and yet well appointed. The technology for room access and streaming services are excellent. The bathrooms have both a separate shower and deep tub. The views are good to spectacular given the waves on two side and the lagoon on the other side of property. The lagoon offers a sandy/pebbly beach for swimming and other water sports for the entire community. This resort has several large indoor gathering spaces for snacks and beverages and several fire pits for guests to utilize. In the evening there are several restaurant options and the lobby bar has good hot and cold snacks, drinks, and music. There are several pools though not much management to keep children in the children’s section. What management doesn’t do, the unheated pool accomplishes…the pool water is too cold to enjoy. Hard to believe that heating the pool was missed or ignored during the renovation given the north shore is the windy and rainy coast of Oahu. I hope this oversight will be fixed soon. Hotel restaurant and pool food and beverage was good standard fair but no standouts.

    Jan 07, 2023