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Hotel overview

Built in 1901, this historic hotel was the first property constructed on the world-famous Waikiki Beach. Often referred to as the "First Lady of Waikiki," this upscale island getaway offers "Stay At One, Dine At All" dining privileges at all of the Starwood sister properties in Waikiki, a pampering oceanfront spa, romantic wedding services, remarkable restaurants and lovely guestrooms that feature 24-hour room service, Westin’s signature Heavenly Bed® and modern flat-screen televisions. Appealing to honeymooners and couples in love, this resort is a charming oasis of romantic sunsets, personalized services and breathtaking views.

Property information

Year Built: 1901
Last Renovation: 2013
Accessible rooms: 8
Floors: 21
Total rooms: 793


Hotel details


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Hotel advisories

Advisory Children Rollaway Charge per night is $115 plus 17.962%
Advisory A mandatory hotel-imposed fee of $42.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory A minimum valet parking fee of $65 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory Please be advised of an issue with the railing in the Moana Tower. Guests with upcoming bookings have the option to relocate to the Banyan Wing or Diamond Wing, or to The Sheraton Waikiki Beach Resort. Alternatively, if guests choose to keep their reservation in the Tower, access to the lanai will still be available. These options are valid for stays until March 15. Should further assistance be required, please do not hesitate to reach out.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:

- Complimentary one day rental of GoPro Camera 

- Enhanced Wi-Fi access in guestroom and public areas 

- Wi-Fi on Island: Complimentary rental of MiFi device 

- Daily Cultural Activities including hula lessons, lei making, history tour, and morning ocean ritual 

- Ukulele Lessons 

- Yoga: Start your morning in complete relaxation with yoga offered daily in a peaceful environment. Located in front of the Moana Surfrider. 

- Yoga Nidra Meditation 

- Moana Surfrider Shopping Tote (one per stay per room) 

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 6791 reviews
  • 4.0 star tripadvisor rating
    First time to oahu

    I really enjoyed my time at Moana. Stayed four nights. We were moved into this hotel because Princess were doing renovations or something. All balconies were inaccessible due to a balcony mishap earlier in month. We were provided us $400 credit to use during our stay so I was happy with that trade. Our balcony faced another hotel. We had Buffett breakfast each day. The waffles were 👌👌👌👌👌. It's pricey for food and bevvies but I imagine that's all Waikiki hotels. It was my first time to Hawaii . They were generous with their wine pours so that was great! My bed was super comfy. The room was clean. Bathroom was a good size. We were in tower wing on 17th floor I was using a knee walker as I had a fracture and was non weight bearing. The hotel was accessible. I found all the ramps out back by day three lol. The cobble stones was a bit uneven but just took my time. Enjoyed the pool as I really couldn't get one beach easily. Pool was fabulous. East to get in with the stairs and rails.

    Feb 29, 2024
  • 5.0 star tripadvisor rating
    Can’t wait to come back!

    The staff earned all the ratings and kudos of this review. They’re outstanding, from housekeeping to the beach/pool area to checkout. I am disabled but nowhere was I made uncomfortable or frustrated. The room we were in was spacious and had a lovely partial view. There was a little awkward situation for the bathroom (there was a tall tub but there were grab bars but I do not fault the staff. They accommodated us without a complaint. They were professional, quick and efficient! In my opinion, the restaurant Veranda was the gem of the hotel: we went to afternoon tea there three times, the only time I ever went back to the same tea place again and again. The ocean view was stunning. The food was consistently fresh and tasty. And the staff, especially Kala and Daniel greeted us with such warmth and sincere joy. They elevated the afternoon tea to a delightful experience each and every time. My friend and I talked about returning to Moana and yes, to the beautiful Veranda and their tea!

    Feb 29, 2024
  • 1.0 star tripadvisor rating
    Worst hotel in Waikiki

    I’ve stayed here three times now and every time I’m more and more disappointed in this place! I asked for and reserved a quiet room one not facing the street where it’s like the Fourth of July ! $2800 for four nights for a courtyard room where I have Las Vegas inside my room instead! This is what I got when I specifically asked for a room because I’m on a business trip, and I need some peace and quiet! This is literally the last time I will stay here, I’m so disgusted by this place, its old windows have no soundproofing the walls have no soundproofing… it’s a miserable place to stay and you get to pay through the nose for that privilege!

    Feb 25, 2024
  • 5.0 star tripadvisor rating
    Honeymoon ❤️

    Perfect location for our honeymoon. The hotel has such charm and history. View from our room in the tower was breathtaking! Staff was helpful and friendly. Craig, bartender at the beach bar was the ultimate gentleman!! Be sure to check out the shops.

    Feb 21, 2024
  • 5.0 star tripadvisor rating
    Wonderful location and experience

    My SO and I were upgraded to this hotel so my review comes from that perspective. We had a wonderful time! The location cannot be beat - it was so convenient coming downstairs and having the amazing ocean view and prime beach location right outside the back door. We spent a whole day just relaxing on the beach & going up to the room to change right before the sunset/dinner. Right outside the front of the hotel is lots of restaurants and shopping so it was easy to run out for a snack/lunch, etc. Plus the view from the hotel bar was amazing! The hotel had this nice scent whenever we entered. Also the man at the front desk sent us a nice welcome gift, which was much appreciated. We also liked the live music Wed-Sun both outside and in the lobby. It was fun to come back from dinner to some piano music and "dance party". The staff was really thoughtful - always inquiring if we needed anything or giving us a nice greeting. Though our bathroom was small, how much time are you really spending in the room anyway?? We had a great time at a wonderful location!

    Feb 20, 2024