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1736 reviews
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Jul 11, 2025CHASITY IS AMAZING
Chasity at the front desk was AMAZING. Our crew was not supposed to end up in Vegas and surprise, we ended up staying at the Hyatt Place. Then we had complications from our company about checking into the hotel and Chasity just took the reigns and handled it like a boss!!! She was professional but knew we were extremely tired and she took care of business. It was amazing to watch her and her professionalism as well. Thank you Chastity. You absolutely made our night!!
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Jul 11, 2025
5 star customer service
The hotel was a quite clean hotel that was near eatery places and CVS which was good for having near by places to walk to. The staff was amazing starting with my first day I met Alex who welcome me with a smile and a warm personality. The following morning I met smiling, and friendly and energetic Ileana who was quick to assist with any help and also gave valuable info about walking in the daytime in Vegas. I met observant,smiling the Deanne mid afternoon. I was coming from a convention and immediately she welcome me in as everyone else had done, but she asked how was my convention? My brain started registering whether of not I had spoken to this young lady and I hadn’t. I was wondering how did she know, I went to a conference. Immediately I thought about the clear bag with the conference logo on it that I was carrying, awha very observant! The other front desk staff was friendly- Brian, Ricardo I had little engagement with them. The food staff were great and the eating area was very clean, the food was hot and fresh! I saw a family of hard working employees whose goals were to make a wonderful stay happen for the hotel guests. Great job team! Tameka
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Jul 11, 2025
Love this hotel!
Ileana is the best. Love this hotel! Free breakfast. And close to the airport and everywhere else. Free pool too! Such a fun time!
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Jul 10, 2025
Great Property
Super easy check in with Ileana! Great location close to UNLV / Summer League. Free breakfast. Cannot recommend it enough.
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Jul 10, 2025
Stayed for nba summer league
Ileana and Ricardo were very helpful! We showed up here for our first time in Vegas and it was pretty confusing but they were great with giving us tips and advice