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Hotel overview

Our spacious guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops and other electronic devices, a cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops.World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. A 24-hour Grab and Go food outlet. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service Animals are exempt from fees. Complimentary Gallery Kitchen Breakfast featuring daily, customizable breakfast bowls and yogurt parfaits. Served daily from 6:30a.m.-9:30a.m. (Monday-Friday) and 7a.m.-10a.m. (Saturday & Sunday) in our Guest Kitchen. 24-hour Grab & Go Cafe offers freshly prepared entrees, sandwiches, salads, and pizza. Available 7 days a week in Guest Kitchen.

Property information

Year Built: 1998
Last Renovation: 2007
Accessible rooms: 13
All rooms non-smoking: 202
Double bedrooms: 102
Floors: 6
Nonsmoking rooms: 202
Rooms with internet access: 202
Single-bedded accommodations: 100
Total rooms: 202
Total rooms and suites: 202


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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children up to the age of 17 stay free in parents room.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

4.0 1455 reviews
  • 4.0 star tripadvisor rating
    Mountain West Conference Trip

    This was a good hotel walking distance to Thomas Mack for Mountain West tournament. Room was large. Liked the set-up of room with couch area, desk and refrigerator/sink on entering with bed/bath in the back of room. Had upper floor room at end of hall for a quiet stay. Can hear occasional street noise, elevator bell, and airplane but didn’t disrupt stay. Bed was comfortable. Water takes 5 minutes to get a hot shower. Easy walk to restaurants and casino nearby. Breakfast in the morning with excellent selection and kept well stocked. Staff is friendly and felt safe with key card access after hours. Only deduction is for tv. TV is a hit or miss at best.

    Mar 15, 2023
  • 3.0 star tripadvisor rating
    Good place to stay, close from 🎰

    Good place to stay, average price, looks very clean, front receptionist nice attitude… fast checking, recommend this hotel, it has stores close by pharmacy, restaurant’s etc close to casinos you can Uber, will stay in again!

    Mar 15, 2023
  • 5.0 star tripadvisor rating
    Nice Place With No Resort Fee and No Terrible Smells!

    We enjoyed our stay at the Hyatt. We were glad to be close to downtown without staying in a hotel with huge resort fees! In fact, there is no resort fee and there is a decent free breakfast, too! The hotel was nice and clean. The staff was helpful and friendly. The best part ... no smell of smoke or weed!

    Feb 21, 2023
  • 1.0 star tripadvisor rating
    All sewer drainage are clogged!

    The shower water flow is very low and the drainage for both shower and sink are clogged. i can never clean up my feet because they are always soak in the dirty water. I called and nobody came to fix the problem. I never knew that Hyatt has such bad quality property.

    Feb 21, 2023
  • 1.0 star tripadvisor rating
    Stay away from Room 147!

    The hotel laundry room is located down the hall way. They left the door to the laundry open. So the hallway was filled with steam and smell. The bathroom was filled with urinate smell. It was not cleaned at all.

    Feb 14, 2023