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TripAdvisor traveler rating474 reviews
Good location for a weekend visit
Hôtel was perfect location, near the Union station which is great area with lots of great restaurants and easy access to the red rocks shuttle. Also could pick up rental car from Union Station once ready to leave town so saved on parking hassles and fees ($45 at hotel for overnight) The rooms are large and well equipped. Nice Bathroom with walk-in shower and amenities. Lobby has a good water dispenser as well as seating/ working area. Only surprise was at check-in when a $23 per night amenities fee was mentioned and it had not been clear at booking time. It was resolved but only after some escalation. This is not typical of other Indigo hotels and seems to be for Denver only. Staff was friendly and helpful.
The AC in the room is louder than standing next an airplane! We checked in pretty late and we heard it before we came into the room. It kicked on every few minutes and kept scaring our 2 year old. Since it was late decided not to switch rooms. Next day mentioned this to front desk and they said that they had other complaints and would have an engineer check it out and call us. They never did. This hotel might be fine in the winter but do not stay here in the summer when the AC is needed. You will not get a good night's sleep. Good location though if u are watching a baseball game.
Good location - modern hotel
Ideal location - just across the road from Union Station (Wewatta Street exit) and hence the easy rail link from the airport. Modern hotel with good size rooms and facilities (no room safe which we found annoying but this did appear to be the norm in USA). Easily walkable to restaurants & bars and to the State Capital buildings.
Great hotel and service!
The staff is top notch and do whatever they can to make your stay easier. Everyone from valet to housekeeping would offer their help. I had a corner room that had a great view of Coors baseball field. Everything was super clean and it felt new.
Very rude staff
Staff was inconsiderate and acted annoyed any time we askwd them for anything. I would not recommend using them at all it was a very terrible experience. Not worth the price at all. You can definitely find a better deal and accommodations.